All reviews

Rating Breakdown

  • 5
    94% (374 ratings)
  • 4
    4% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2023

Have some trouble installing the app. Been trying more than 5 apps in the market. The support response rate is pretty slow except for AIOD. Hats off to Swati who helped us resolve the issue so quickly.

Store

RISIS

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

very good in customer service!! fast response and easy to talk with

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Fantastic app. Wanted to set up different discounts for online and in-store. Let's you set up POS only discounts, which is amazing! Customer service is top-notch. They have a live chat feature which makes getting help fast and easy. My discounts weren't working the day before Thanksgiving and they were able to get it all fixed for me within minutes! Can't recommend this app enough! There are a few minor features I wish they had (like setting a time start/end time for discounts; currently defaults midnight-midnight), but overall an amazing all-in-one app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! I keep your request in my todo list about start and end date with time.

5 / 5 Share

Nov. 27, 2023

not a good app for the money and so i uninstalled and still have yet to receive my reimbursement!

Using app

12 days

Total reviews

6

Average rating

5.0

Developer Reply

The charge is cause you didn't remove the app after free trial and that it is the reason the app charges is on your invoice with your store invoice. We are agree to refund it to you. BUT The amount is not reflect in my account and due to that is pending. Once we will get the amount I will refund it ASAP for you.

5 / 5 Share

Nov. 24, 2023

The customer service of this app is incredible! While they do provide instructions on how to install the app, they will also set it up for you which has saved me so much headache. There are so many possibilities of discounts with this app and it is great to have all these features combined into one. I was able to delete 2 apps and gain more features by installing this in my store.

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

AIOD has the most discounting features that i have seen compared to others, it is a great tools to push for different type of promotional to boost sale. The support is amazing as well. Swati helped troubleshoot and fix the incorrect installation and get the app running instantly.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

They answered all of my questions promptly and were extremely informative. I couldn't figure out how to do the installation to my theme by myself so I just messaged their chat reps and immediately they got to work. It took a bit of time due to time zone differences, however my store is up and running with the fully installed app!!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great app, easy to use and the customer service is SO helpful... they solve matters within minutes. Thank you!!

Store

Prinket

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Amazing customer service! I was having trouble finalizing the integration, I reached out to support and they took care of it for me. Thank you!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Had an issue and they sorted it out straight away. Very good customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

I couldn't set up correctly some of the settings, so I contacted them and I received IMMEDIATE and PERFECT help to solve my problem. Highly recommended!

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Very responsive team. My older theme has issues with this type of app, but AIOD has made quick effort to get things up and running even with a difficult situation!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

On The Ball! Helped me fix an issue (self-created) and so great to work with.

Store

Rookie

Using app

2 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 3, 2023

This app has plenty of features and options to make them work. Really customizable. The support team is really effective and is there always to help.

Using app

3 months

Total reviews

17

Average rating

4.7

5 / 5 Share

Nov. 2, 2023

Great support.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Love this app! Does everything I need and more! Any time I have needed help customer service is there and solves my problem within minutes!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

The customer service is superb!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I have worked with this company with several of their apps on 5 different stores. They are fantastic. Extremely smart and super helpful in supporting their apps.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Oct. 24, 2023

Using app

Over 1 year

Total reviews

2

Average rating

5.0