Discounts, BOGO & Gifts ‑ AIOD
All reviews
Review RSS feed
This app ruiend our Black Friday Sale. On a day where our business gets to take all of our hard work and have it repaid, this app lets us down. It stopped working 1 hour into our sale and our inbox was flooded with customer complaints and questions. Customers stopped shopping because the discount codes stopped working. We are beyond frustraded and there's absolutely nothing we can do about it now. A very sad day for our business.
Hi, my name is Chirag and I’m technical head of this app. I’m familiar with your situation, and I apologize for the inconvenience this has caused. When we got the notification, we immediately started work on that and fixed it ASAP for you. This is the technical thing and takes some time to fix and we are greatly sorry that it took some time to fix. I understand the situation about the BF so we make our whole team fix it within an hour and make sure it does not happen again in future.
AIOD has the most discounting features that i have seen compared to others, it is a great tools to push for different type of promotional to boost sale. The support is amazing as well. Swati helped troubleshoot and fix the incorrect installation and get the app running instantly.
They answered all of my questions promptly and were extremely informative. I couldn't figure out how to do the installation to my theme by myself so I just messaged their chat reps and immediately they got to work. It took a bit of time due to time zone differences, however my store is up and running with the fully installed app!!
Great app, easy to use and the customer service is SO helpful... they solve matters within minutes. Thank you!!
Amazing customer service! I was having trouble finalizing the integration, I reached out to support and they took care of it for me. Thank you!
Had an issue and they sorted it out straight away. Very good customer service.
I couldn't set up correctly some of the settings, so I contacted them and I received IMMEDIATE and PERFECT help to solve my problem. Highly recommended!
Very responsive team. My older theme has issues with this type of app, but AIOD has made quick effort to get things up and running even with a difficult situation!
On The Ball! Helped me fix an issue (self-created) and so great to work with.
This app has plenty of features and options to make them work. Really customizable. The support team is really effective and is there always to help.
This is the most comprehensive discount app i have found that intergrates with Shopify. It has so many offer options that other apps don't have. I have no doubt it will improve conversion in my store. And the best thing is the customer service has been wonderful, Chirag is responsive and knowledgable. He had helped me with installation, testing and customisation. Highly recommend!
Clear installation guide, easy to set up and the team is very supportive and responsive. Recommend!
I was having issues with my store and I reached out to the support team and they were very helpful in figuring out the issue. They were very quick in figuring out what was wrong. Love this app!
love it, the team is fast response and the features have so many options! truly a recommended app
10/10 Great application; tons of features and amazing customer service! Was able to resolve my issue within minutes of contacting the technical support!
I downloaded this app and my theme had an issue with it. Their team spent night and day to figure it out and THEY DID! What an amazing support team. They helped me after hours and on weekends. Love this app. I saw sales come in 15 min after adding it! GREAT feature! THANK YOU!!!!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.