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Rating
4.8
feedback
341
chart
#2,967
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
25%
-
Less than a month
26%
-
Less than a year
28%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in increasing revenue, ease of use, and excellent customer service. Many users have highlighted the app's ability to boost sales, improve the customer experience, and seamlessly integrate with their store themes. The support team is commended for being responsive, helpful, and quick to resolve any issues. However, there are a few concerns raised about the app's automatic recommendations not working well in certain cases and the need for more flexibility in manual configurations.
Highlights
Review RSS Feed
All reviews
Jan. 1, 2026
Dec. 27, 2025
Dec. 24, 2025
Dec. 22, 2025
Nov. 24, 2025
Extremely slow Im thinking of canceling :: we're talking 5+ minutes to load recommendations to the cart
Hello Luminance Skincare, Thank you for taking the time to rate our app. We’re truly sorry to hear about the slow-loading issue you experienced. Your experience matters a lot to us, and we want to assure you that we’re fully committed to helping you get this resolved as quickly as possible. We’ve checked on our side, but unfortunately, we didn’t find any chat or email correspondence regarding this issue. We would have been more than happy to assist you sooner had we known. Please rest assured that we’re here to help, and given the chance, we’d like to look into this for you right away. Our team has been trying to reach you, but we haven’t received a response yet. We also noticed that the app is currently disabled on your store, which prevents us from running tests and properly diagnosing the issue. Once we regain access or hear back from you, we’ll make this our top priority and ensure everything is working smoothly for you. We truly value your feedback, and we’re committed to turning this experience around. Your satisfaction is extremely important to us, and we want to make sure the app performs exactly as you expect. Please feel free to reach out to us at your convenience or contact us directly at [email protected] so we can assist you immediately. We’re here for you and ready to help every step of the way. Hoping to hear from you soon! Code Black Belt Support Team
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