Rating

4.8

feedback

343

Reviews

chart

#3,086

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    25%
  • Less than a month
    27%
  • Less than a year
    28%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its effectiveness in increasing revenue and enhancing the customer experience. Many users highlight the seamless integration of the 'Customers Also Purchased' feature and the app's user-friendly interface. The customer support team receives high praise for being responsive, helpful, and efficient in resolving any issues. Users appreciate the app's ability to boost average order value and sales, with some reporting significant revenue growth after using it. However, a few users mention limitations in the automatic recommendations feature and the need for more flexibility in manual product configuration.

Highlights

Positive impact on revenue and customer experience
Efficient and responsive customer support
Seamless integration and user-friendly interface
Ability to boost average order value and sales
Limitations in automatic recommendations and manual configuration

Rating Breakdown

  • 5
    94% (324 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (328)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 24, 2025

Extremely slow Im thinking of canceling :: we're talking 5+ minutes to load recommendations to the cart

Using app

About 2 years

Total reviews

12

Average rating

4.7

Developer Reply

Hello Luminance Skincare, Thank you for taking the time to rate our app. We’re truly sorry to hear about the slow-loading issue you experienced. Your experience matters a lot to us, and we want to assure you that we’re fully committed to helping you get this resolved as quickly as possible. We’ve checked on our side, but unfortunately, we didn’t find any chat or email correspondence regarding this issue. We would have been more than happy to assist you sooner had we known. Please rest assured that we’re here to help, and given the chance, we’d like to look into this for you right away. Our team has been trying to reach you, but we haven’t received a response yet. We also noticed that the app is currently disabled on your store, which prevents us from running tests and properly diagnosing the issue. Once we regain access or hear back from you, we’ll make this our top priority and ensure everything is working smoothly for you. We truly value your feedback, and we’re committed to turning this experience around. Your satisfaction is extremely important to us, and we want to make sure the app performs exactly as you expect. Please feel free to reach out to us at your convenience or contact us directly at [email protected] so we can assist you immediately. We’re here for you and ready to help every step of the way. Hoping to hear from you soon! Code Black Belt Support Team

5 / 5 Share

Nov. 21, 2025

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

As someone who's built and run many successful Shopify stores in the past 10 years, THIS IS ONE OF THE BEST APPS, and it fills a crucial need for any shop to do what has now become a standard: 'Customers Also Purchased'. Just like the e-commerce giants in the world know (the big "A" billion dollar store we all know), its a must have. This app is a MUST! Our nonprofit has benefited greatly from this app. Period. It has helped us to increase our revenue which all goes back into the charity and helps people in need. In addition to this app making dollars and cents kind of sense to install and use... and it being simple and easy enough to use... when I was curious about something, I reach out to support, and WOW that has been a remarkably wonderful experience -- in addition to the app working great -- their team is kind, smart, human and helpful! A+ God Bless! Must have.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Store

XPOSED

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Store

Puzzle Huddle

Using app

Over 3 years

All reviews

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