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Hello La Vie Tea Team, Thank you for taking the time to share your feedback. We truly take comments like this seriously, as they help us continuously improve our apps and the support experience we provide. Upon reviewing the conversation history, we can see that our team was actively working with you on your request and remained engaged throughout the process until the issue was resolved. While there may have been a brief delay in some of our responses, some concerns can require additional time for investigation—especially when code review or modifications are needed to properly identify and resolve the issue. That said, we sincerely apologize if this caused any frustration on your end. Your experience matters to us, and we are always committed to providing the best possible support. If there’s anything more we can assist you with, or if there’s anything we can do to improve your experience further, please don’t hesitate to reply to any of our emails or reach out to us directly at [email protected]. We’ll be more than happy to help. We truly appreciate your feedback and wish you continued success with your store. Code Black Belts Support Team