Rating

4.8

feedback

354

Reviews

chart

#3,150

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    24%
  • Less than a month
    26%
  • Less than a year
    28%
  • More than a year
    16%

Reviews Summary

The app receives mostly positive reviews for its effectiveness in increasing average order value and boosting sales. Customers appreciate the easy integration into their themes and the ability to customize product recommendations. The customer support team is highly praised for being responsive, helpful, and efficient in resolving issues. However, there are some concerns about the automatic recommendations not always working well and the lack of flexibility in manual configuration for collections and cart pages. Overall, the app is recommended for its impact on revenue and user experience, with the support team standing out as a key strength.

Highlights

Positive impact on revenue and sales
Responsive and efficient customer support
Easy integration and customization
Concerns about automatic recommendations
Limited flexibility in manual configuration

Rating Breakdown

  • 5
    94% (332 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (327)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Great App and Terrific Support! I use this app to cross-sell products, and it works very well. I like that I can manually choose which products to link from each product page. This makes it much easier for customers to find related accessories, and it has definitely helped increase my order value. The app has been a real money maker for my store. Customer service is also excellent. When I had a configuration request, they responded within minutes, and the change was completed in less than 10 minutes. Very impressive support.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 19, 2026

Using app

About 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

March 14, 2026

Great app and even better customer support. The team was extremely responsive and helped customize the placement and design exactly how we needed it. Huge thanks to Deepika, Andres, and the support team for going above and beyond!

Store

HELLO

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

March 6, 2026

unresponsive. very frustrating

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello La Vie Tea Team, Thank you for taking the time to share your feedback. We truly take comments like this seriously, as they help us continuously improve our apps and the support experience we provide. Upon reviewing the conversation history, we can see that our team was actively working with you on your request and remained engaged throughout the process until the issue was resolved. While there may have been a brief delay in some of our responses, some concerns can require additional time for investigation—especially when code review or modifications are needed to properly identify and resolve the issue. That said, we sincerely apologize if this caused any frustration on your end. Your experience matters to us, and we are always committed to providing the best possible support. If there’s anything more we can assist you with, or if there’s anything we can do to improve your experience further, please don’t hesitate to reply to any of our emails or reach out to us directly at [email protected]. We’ll be more than happy to help. We truly appreciate your feedback and wish you continued success with your store. Code Black Belts Support Team

All reviews

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