Cool Water Products review for Amazon Integration Plus
April 17, 2023
As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service. "Hi Chris, Thank you for your message. We apologize for the inconvinience with our APP. We have reported your issue to the DEV Team. And we will get back to you as soon as possible. We wish you a very pleasant day. Kind regards,"
Dear Cool Water Products team, We apologize that you have experienced some issues while syncing to Amazon. We have made tremendous improvement in our service and support. Our app recently made major update to ensure stability, performance, and reliability. We offer free support and respond all inquires within 24 hours or less.
