CS Amazon Integration & Sync
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praised the app for its excellent customer service and support team, mentioning specific staff members like Harvey and Keterson who were helpful and knowledgeable. Users appreciated the app's ability to sync orders and inventory between Shopify and Amazon, saving them time and streamlining their workflows. Additionally, some users highlighted the app's power and ease of use, especially for managing Amazon integration. However, on the negative side, some users experienced technical glitches, unreliable performance, and slow response times from customer service. Issues with syncing, inventory integration, and onboarding were also mentioned as areas of concern.
Their tech staff was persistent to resolve my issue. They were diligent and kept in constant contact throughout the process. And the were able to resolve my issue. Highly recommend.
Amazing 5-star review! Thank you so much for sharing your experience with us. This means a lot to us.
We were having trouble managing our Shopify and Amazon integration using Marketplace Connect. We decided to switch to this app and have no regrets. The app does a great job of syncing our orders and our inventory between Shopify and Amazon. Their customer service team is very helpful and knowledgeable and assisted us with onboarding and troubleshooting issues.
We're glad to hear about your experience! Thank you so much for the amazing 5-star review.
Very good app and very good customer service!
We're very glad to see this feedback! We appreciate you sharing this and for your continued support.
dire pessima app è poco. Abbiamo testato i 14 giorni in free trial, all'installazione senza creare regole o settare nulla, ha modificato prezzi e giacenze nell'account amazon bloccando lo stesso e generando gravi problematiche, oltre a questo a richiesta di assistenza urgente sono passati 10 giorni e nessuno ha risposto a nulla, segnaleremo direttamente la app a shopify in quanto effettuati screen di tutte le conversazioni e degli errori che hanno generato senza intervenire e rimborsare i danni causati. Ovviamente è una azienda dall'altra parte del mondo e per 4000€ di danno il costo legale sarebbe maggiore ma stiamo capendo se vale la pena e addebitabili i costi internazionali del legale. App pessima e pessima assistenza.
We're sad to hear about this experience. We reached out through email to continue assisting you. We appreciate your feedback and we're looking forward to hearing from you.
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