CS Amazon Integration & Sync
Amazon Orders Sync for Amazon MCF, FBA & Amazon Dropshipping
Rating
4.1
feedback
219
chart
#950
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
30%
-
Less than a year
48%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its helpful customer service, with specific mentions of Keterson, Harvey, and the support team. Users appreciated the quick responses, clear explanations, and effective problem-solving provided by the support staff. Additionally, users found the app useful for syncing Shopify products with Amazon, saving time and streamlining processes. On the negative side, some users reported issues with the app's functionality, such as problems with inventory integration, slow response times from support, and difficulties in understanding the setup process. Some users also expressed frustration with billing and technical issues that impacted their operations.
Highlights
Review RSS Feed
All reviews
March 30, 2026
Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação. Neste momento: * não tenho acesso ao dashboard da app; * não consigo contactar o suporte através dos canais habituais; * não tenho visibilidade sobre o estado da integração com a Amazon. Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema. Solicito, com urgência: * esclarecimento sobre o motivo do bloqueio; * restabelecimento imediato do acesso à aplicação; * confirmação se existe algum problema ou restrição associada à minha conta. A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.
March 12, 2026
March 21, 2026
03/21/2026: This app could be great if it has better support and prompt response with issues. Waiting for over 5-6 weeks and still don't have any solution for theyr system/technical problems. This app could be good if Harvey and Keterson could be prompt in responding to support questions. We are stuck for days with questions and not knowing how to fix the issues. I was asked to remove my bad and frustration reviews before. This time, I would warn everyone to beware. Give yourself a week to time if you want support or have questions, and are willing to wait until they get back to you. 2/16/26: We scheduled a call with support 5 days in advance and no-showed. No response on the chat.
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