CS Amazon Integration & Sync
The reviews for the CS Amazon Sync app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, helpful support team, and the app's ability to sync Amazon orders with Shopify effectively. Users appreciate the quick response from the support team, especially mentioning individuals like Harvey and Keterson who provided outstanding assistance. On the other hand, negative reviews mention issues with reliability, technical glitches, slow support responses, and difficulties in setting up the app, particularly related to Amazon's complex restrictions. Some users experienced problems with order imports, app functionality, and billing.
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Thank you so much for the wonderful review! Your support means a lot to us.
Look elsewhere if you want an app you can rely on. We've seen signs of increased unreliability with strange behaviour and technical glitches for some time now. On Tuesday all order imports from and tracking updates pushed to Amazon failed completely, and the app interface would not load at all. We've not been able to get any meaningful response from customer service, and eventually had to help ourselves through reinstalling the app... which lost all settings and required us to set everything back up again from scratch. After this, however, the automatic order sync is still not working... and we have to manually check for new orders and trigger the imports. The complete lack of service/assistance during such a critical incident is simply unacceptable.
We're saddened to hear about your experience. We've reached out to you through email to assist further. We're looking forward to hearing from you so we can better assist. We appreciate your feedback.
Could not get it to work with amazon because I am not a brand owner. It should work out of the box and it didnt, more down to Amazons complicated restrictions, which I have informed Amazon about. I am sure the app would work fine if the restrictions were not so complicated. Amazon do not accept Printify. It is treated as a brand. So any product that is sent to amazon has to be approved and I was declined. I was asked to provide pictures of each item. So you have to sign up for the Amazon Brand registry and register a trademark.
We're saddened to hear about this experience. We've reached out to you through email so we can assist you. We're looking forward to your response. Thanks!
CS Amazon Sync has excellent customer service. I had an issue with my Amazon quantity sync, and their support team helped me quickly and professionally. They understood the problem, fixed the issue, and made sure everything was working properly. The app is very useful for managing Shopify and Amazon inventory, and their support gives extra confidence. Highly recommended for sellers who need reliable Amazon sync service.
Thanks for the amazing review and feedback! This helps us greatly.
App is powerful. Support is excellent
We appreciate the wonderful review and feedback provided! This means a lot to us.
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