All reviews

Rating Breakdown

  • 5
    68% (182 ratings)
  • 4
    6% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    5% (12 ratings)
  • 1
    19% (51 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

La aplicación tiene un montón de opciones y nos está funcionando muy bien desde hace más de 6 meses. Hoy por primera vez hemos utilizado su soporte y Harvey nos ha tratado con todo interés y ha solventado una situación problemática para nosotros. Muchas gracias a todo el equipo.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We're very glad to know that you're enjoying the app as well as the support experience! Your continuous support is very much appreciated. Thank you for the wonderful review!

5 / 5 Share

Nov. 14, 2024

Amazing service and very happy with this!!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to hear about the wonderful experience you had! Thanks for your kind words and your support. This means a lot to our business.

5 / 5 Share

Nov. 13, 2024

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're glad you're finding the app helpful. Your support is very much appreciated!

5 / 5 Share

Nov. 10, 2024

The customer service is very high quality and I am really enjoying the experience.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you're having a great experience! Your feedback on our customer service is fantastic. We're here to provide the best possible support, and we appreciate your kind words.

5 / 5 Share

Oct. 25, 2024

In the beginning the app was a bit overwhelming and it still is. Thanks to the great onboarding help, everything is now up and running and I'm happy and satisfied for now. I will certainly take another look at all the functionalities in detail and then contact support again if necessary.

Store

PRObiom

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We hear you on the app being a bit overwhelming at first. We're glad the onboarding helped get you up and running smoothly. We're always working to make the app easier to navigate, so we appreciate your feedback. Please don't hesitate to reach out to support if you have any questions as you explore all the features.

5 / 5 Share

Oct. 25, 2024

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic review! It's great to hear you're finding the app and our support team particularly helpful. We're committed to providing an excellent overall customer experience. We appreciate your support and look forward to bringing you even more great features!

5 / 5 Share

Oct. 18, 2024

Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're so happy you're enjoying the app. Your feedback means a lot to us!

5 / 5 Share

Oct. 7, 2024

It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it! Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!

5 / 5 Share

Oct. 1, 2024

5 Star App & Service! Keterson and Harvey have been tremendously helpful and walked me through creating models, mapping, and providing an Amazon template guide with definitions. I have been intimidated with listing on Amazon for years, but now I have the right tools and support to get my products listed in time for the holidays thanks to this app and expert team. I am so excited to finally be able to post products without getting numerous errors, such as search suppressed and missing offer. Many, many thanks!

Using app

9 days

Total reviews

37

Average rating

4.7

Developer Reply

Thanks for the amazing review! This helps our business a bunch! We're glad you're having a great time with the app and our support team. Feel free to reach out anytime!

5 / 5 Share

Sept. 20, 2024

You was very professional and patient. Well recommended, The app was fantastic

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.

5 / 5 Share

Sept. 19, 2024

excelente servicio, me atendieron con una amabilidad increíble , me hablo en español y resulta que habla ingles y francés así que fue muy fácil la comunicación y muy cortes, tubo mucha paciencia para explicarme paso a paso como agregar mis productos a amazon , estoy encantada y los productos se enviaron sin problemas y rápidamente MUCHAS GRACIAS KETERSON NAVARRE , DIOS TE BENDIGA

Store

pimpoya

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear about your feedback! We're glad to hear that the whole process of adding your products to Amazon went smoothly, and that your products were shipped without a hitch. Please know that if you need any further help, you can reach out to us anytime!

5 / 5 Share

Sept. 13, 2024

Very easy to use and a very useful support team.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

That's fantastic to hear! We strive to make our app intuitive and easy to use, so we're thrilled you're finding it a breeze. And we're always proud to hear that our support team is helpful and responsive. We're here for you every step of the way!

5 / 5 Share

Sept. 10, 2024

Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our users, so we're glad it's working for you!

5 / 5 Share

Sept. 4, 2024

Wow, this app is a LIFE SAVER! We have really low shipping rates on Shopify that beat Amazon so shipping Amazon orders from Shopify saves us so much money! This app does it for you. It was seamless set-up and when I needed help Harvey helped in a snap! The other feature I love is you can set rules, for example I can mark-up my products sold from my store on Amazon by a certain % to help cover cost of Amazon fees and shipping. Brilliant!

Using app

About 11 hours

Total reviews

3

Average rating

4.0

Developer Reply

This is amazing to hear! The ability to set rules and mark-up products is a powerful feature, and we're glad it's working so well for you. This feedback is incredibly helpful to us!

5 / 5 Share

Sept. 3, 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.

5 / 5 Share

Aug. 30, 2024

Got started selling and Keterson was awesome and help me with the set up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

That's wonderful to hear! We're so glad Keterson was able to help you get started with selling. It's fantastic when our support team can make the onboarding process smooth and easy. 😊 If you have any further questions as you get going, feel free to reach out anytime! We're always here to help you succeed.

5 / 5 Share

Aug. 29, 2024

Great technical support even for a Newbie like myself. Very happy, thanks.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! We're thrilled you had a positive experience with our support team. We're always happy to help, no matter your level of experience. 😊 If you have any other questions or need assistance, please don't hesitate to reach out!

5 / 5 Share

Aug. 25, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! It means a lot to us.

5 / 5 Share

Aug. 23, 2024

Great Support and loved the app, Never seen integration app like this.

Store

Naivri

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

We're always striving to provide the best possible support. Your feedback means a lot to us!