All reviews

Rating Breakdown

  • 5
    69% (152 ratings)
  • 4
    4% (9 ratings)
  • 3
    2% (4 ratings)
  • 2
    4% (8 ratings)
  • 1
    21% (47 ratings)

Reviews with Text

  • 94% (206)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2026

We had a great customer experience with Harvey

Using app

About 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

April 20, 2026

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the amazing review! Your support means a lot to us.

5 / 5 Share

April 17, 2026

a little confusing but it works and their support is helpful

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear about the support experience! We're definitely improving the app further and your support is very much appreciated.

5 / 5 Share

April 1, 2026

ottima assistenza presente e reattiva. risolvono sicuro il problema. grazie di tutto

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this amazing review! We appreciate sharing your experience with us and for your kind words.

1 / 5 Share

March 30, 2026

Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação. Neste momento: * não tenho acesso ao dashboard da app; * não consigo contactar o suporte através dos canais habituais; * não tenho visibilidade sobre o estado da integração com a Amazon. Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema. Solicito, com urgência: * esclarecimento sobre o motivo do bloqueio; * restabelecimento imediato do acesso à aplicação; * confirmação se existe algum problema ou restrição associada à minha conta. A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing this with us. We've reached out to you through email to continue assisting you. We've shared troubleshooting steps you can try, and feel free to inform us through email if there are any difficulty. We're looking forward to hearing back from you.

5 / 5 Share

March 12, 2026

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Amazing 5-star review! Thanks for your continued support. This means a lot to us!

5 / 5 Share

March 10, 2026

Ketreson was an absalute GEM!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about this! This helps us a lot and we're more than happy to inform him about the great work he's done. Thank you!

1 / 5 Share

March 21, 2026

03/21/2026: This app could be great if it has better support and prompt response with issues. Waiting for over 5-6 weeks and still don't have any solution for theyr system/technical problems. This app could be good if Harvey and Keterson could be prompt in responding to support questions. We are stuck for days with questions and not knowing how to fix the issues. I was asked to remove my bad and frustration reviews before. This time, I would warn everyone to beware. Give yourself a week to time if you want support or have questions, and are willing to wait until they get back to you. 2/16/26: We scheduled a call with support 5 days in advance and no-showed. No response on the chat.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for letting us know about this. Checking on the conversation records, we've been having constant responses to your messages. We highly advise checking on your emails as well as our conversations and replies, and also send over to your emails for continuation. Additionally, please let us know regarding the issue that has not been solved yet. We have been inquiring further regarding reported issues, but as we have not received replies to our questions, we were unable to investigate. Further information regarding these issues would help us greatly in resolving them promptly. Looking forward to your response so we can resolve these issues. Thank you!

5 / 5 Share

Feb. 10, 2026

Great platform and customer service is always helpful. Thanks so much!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful review! This 5-star means so much to us! Thank you!

5 / 5 Share

Jan. 30, 2026

Excelente atención al cliente!!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic review! Thanks for your continued support.

5 / 5 Share

Jan. 15, 2026

Great app! Support is always really quick when I need help.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're glad to hear about this! We appreciate the wonderful review. This helps our business a lot!

5 / 5 Share

Jan. 8, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing 5-star review! Your support means a lot to us.

5 / 5 Share

Dec. 29, 2025

Helpful customer service. Real person not lame attempts with chatbots that don't understand your questions.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing 5-star review! This helps our business a lot. Thanks for your support!

5 / 5 Share

Dec. 3, 2025

Harvey was very helpful during the onboarding process. He was patient, kind and very clear in explaining the process. I truly appreciate the time he has spent working with us, to ensure we feel comfortable as we integrate over to Amazon. Highly recommend!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear about this experience and for the kind words! This helps us a lot!

1 / 5 Share

Nov. 28, 2025

为什么每次我绑定到第三个店铺,插件就无法访问,卸载重装才可以,然后又重新绑定到了第三个又无法访问,这个问题到底该如何解决?!!!!!!

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry to hear about your experience. We sent you an email to continue with this, as we noticed that all your accounts are connected. There may be a further issue we'd love to investigate further, thus we'll be waiting for your response to proceed. Thank you!

5 / 5 Share

Nov. 26, 2025

Goede app, kan het zeker aanraden. Helpt ons met orders verwerken en de support is top!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! We appreciate you sharing your experience. This means a lot to our business!

2 / 5 Share

Nov. 4, 2025

It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.

Store

smattex

Using app

7 months

Developer Reply

We're sad to hear about this experience. We've sent an email to help with this. We'll look forward to your response to continue. Thank you.

1 / 5 Share

Nov. 3, 2025

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We're saddened to see this, but we've sent an email to inquire about what difficulties you've had with the app. We're looking forward to your response and continuing the conversation and assist further. Thank you!

5 / 5 Share

Oct. 29, 2025

Trust us, Save yourself the headaches and download this App first If you want to list products effectively on Amazon. Download now to streamline the process. Once you get past the onboarding process, this will save your company time and headaches, and reach more customers. This app allows you to focus on running your company for growth, not technicalities.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you sharing this wonderful review! This means a lot to our business. Thank you!

5 / 5 Share

Dec. 30, 2025

Fast, friendly, and effective support — thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Amazing 5-star review! This helps us heaps. Thank you!