All reviews

Rating Breakdown

  • 5
    68% (147 ratings)
  • 4
    4% (9 ratings)
  • 3
    2% (4 ratings)
  • 2
    4% (9 ratings)
  • 1
    22% (47 ratings)

Reviews with Text

  • 94% (204)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2025

We've been using this app for years to fulfill orders and sync inventory, and it has been consistently reliable. Everything runs smoothly, and the app performs exactly as expected. Customer service is responsive, helpful, and quick to resolve any questions. Highly recommended for anyone looking for a dependable solution.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful review! Your support and feedback mean so much to us.

1 / 5 Share

July 31, 2025

Using app

16 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 30, 2025

The app works great for us to connect our Amazon orders but mainly to have an app automatically send the tracking information back to Amazon. Had one issue with orders not coming through because we had too many, and Keterson was able to help me import all the missed orders in no time!

Using app

4 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the wonderful review and sharing your insights on the app! Your support helps our business a lot.

5 / 5 Share

June 27, 2025

Great App and amazin customer support! Immediate reply and willingness to help and resolve any issues or problems you may have. I currently have Basic plan with Amazon Europe conencted to my Shopify Store. Everythnig works flawlessly and my orders are pulled from Amazon Europe stores (Netherlands, Sweden, Poland and Belgium) at the moment. Harvey from Support Team was EXCELLENT! responded to me at 3:30am (I had to stay up and work late to get all my work done). No company out there would do that for you- at least I never had such luck. I explained my issue that I wanted to connect Amazon Ireland store and Haarvey took care of that right away over Chat!!! I rarelyu leave reviews but these guys deserve it and so much more. If there was a way to leave 10 stars, I would. Thank you Common Services (CS Amazon Product Sync)- have not had such an amazing experience in a long time! Bes regards, Jon, World By Shotglass

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to hear about your experience on the app. We appreciate you sharing this and your support on the app.

5 / 5 Share

June 25, 2025

Keterson has been absolutely outstanding from the start – responsive, knowledgeable, and always willing to go the extra mile to help. His support was fast, clear, and incredibly helpful throughout the entire process. On top of that, the app itself is fantastic – it has saved our team a huge amount of operational time and streamlined several of our workflows. It’s a powerful tool backed by a support team that truly cares about their users. Thank you, Keterson and team!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing this incredible experience you had! Your feedback and support help us a lot.

5 / 5 Share

June 25, 2025

Harvey was very responsive and helped resolve a sync issue we had.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled with the great feedback you shared! We're so glad our support was able to assist you. This helps our business a lot!

5 / 5 Share

June 23, 2025

un superbe service de conseils et d'aide merci Harvey

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're glad that you had a wonderful experience! Your support means a lot to us.

1 / 5 Share

May 23, 2025

This app sent a cancelled order to Amazon for fulfillment after I downloaded the trial. The app never worked to set Shopify products fulfilling at Amazon with a new location or stock quantities. Customer service was very slow to respond and not helpful.

Using app

2 days

Total reviews

8

Average rating

4.0

Developer Reply

We're sorry for the trouble you've experienced! We've emailed you to follow up and assist you further. Thanks so much for your feedback – it helps us continuously improve the app and our service.

5 / 5 Share

May 19, 2025

Ich fange gerade erst an die APP zu nutzen, aber muss sagen sie bietet alles was man braucht. Ich würde sie jedoch nicht unbedingt kleinen Händlern mit wenig Erfahrung empfehlen, da die Einstellungen recht umfangreich sind und Anfänger "überfordern". Wenn man Ahnung im E-Commerce hat und eine gute, kostengünstige APP mit vielen Möglichkeiten sucht, ist sie sehr gut. Für unsere Umstellung von FBA auf FBM genau richtig! Der Support ist auch sehr hilfreich und gut erreichbar.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 stars and your thoughtful feedback! So glad the app offers the options you need and that our support team has been helpful. We take your comments about the settings for new users to heart as we continue to develop. It's great to be a part of your FBM transition!

5 / 5 Share

May 15, 2025

Excellent app for syncing to amazon with brilliant customer service. Shout out to Keterson who helped tremendously with all of Amazon's requirements which aren't always easy to understand.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the fantastic 5-star review! We're thrilled to hear our app is excellent for syncing with Amazon and that you experienced brilliant support from our team. We understand navigating platform requirements can be tricky, and we're delighted we could assist. We truly appreciate you sharing your positive experience!

5 / 5 Share

May 15, 2025

This app is great with syncing Shopify products to Amazon! Supports are very nice and patient and gives detailed assistance and even offers onboarding sessions. Very helpful.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We're thrilled to hear our app is great for syncing your Shopify products to Amazon. It's wonderful to know our support team was nice, patient, and provided detailed assistance – including onboarding. That's exactly what we aim for!

5 / 5 Share

May 8, 2025

Haben jetzt 4 Wochen versucht unsere Schnittstelle umzubauen auf Grund von Änderungen bei uns und Amazon mit zwei verschiedenen Apps. Diese App haben wir als drittes ausprobiert und zack nach ca. 48 Stunden waren die Artikel gelistet. Klar gab es auch zwischen durch Probleme, wie zum Beispiel bei einem Feld, welches von Amazon nicht akzeptiert wurde auf Grund eines ungültigen Formates. Chat-Support angeschrieben und es hat keine 6 Stunden gedauert und der Fehler war behoben! Also ganz klare Empfehlung für die App!

Store

Manuly

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and the recommendation! We're glad to know about your experience with the app and our support. We appreciate you sharing this!

5 / 5 Share

May 7, 2025

Excellent customer service! Harvey was very knowledgeable, patient, and professional! I would recommend this app to sync your products from Shopify to Amazon!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the fantastic review! We're glad to hear about your experience with our support. Your support means a lot to our business!

5 / 5 Share

May 1, 2025

Great app experience. Especially with customer service setup. They were readily available to step me through how to get my inventory connected to Amazon and help me troubleshoot.

Using app

28 days

Total reviews

10

Average rating

4.9

Developer Reply

We're delighted to hear about your experience! Thank you so much for the wonderful review! This helps us greatly.

5 / 5 Share

April 2, 2025

O atendimento foi muito prestativo, rápido e esclarecedor.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful review! We're glad our support was able to help you. This feedback helps us greatly!

5 / 5 Share

March 25, 2025

Muito prestáveis em resolver as questões

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to know how our support was able to answer your questions. Your feedback means a lot to us!

5 / 5 Share

March 10, 2025

I've only just installed the App . . . so far looks like it will solve my integration issues perfectly. Support was great - Harvey answered all of my questions and concerns and will be back to me with an update. Fingers crossed it will work forever.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to hear about your experience with our support. This means a lot to us!

5 / 5 Share

March 5, 2025

Awesome support with the integration of our Amazon accounts. Thank you very much Harvey :) 10/10

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Fantastic! We're glad to know our support was so helpful. Thanks for sharing your experience and the amazing review!

5 / 5 Share

Feb. 25, 2025

Super easy onboarding and support. It seems a lot more robust than what we were using before. Big thanks to Harvey for making it so easy!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you experienced super easy onboarding and support! Thanks for the fantastic review!

5 / 5 Share

Oct. 8, 2025

I've tried many different apps to sync my Shopify products with Amazon and this by far is my favorite. It's easy to understand, provides a lot of customizations I can set up by using their rules feature along with frequent real time inventory updates pushed to Amazon. The only improvement I would caution about is Order syncing. At times, I have to manually push them through to Shopify when I receive an order notification from Amazon that's not showing up in Shopify. Once I click the sync button in the app, it comes through fine. I can live with that because the trade off is a very smooth and stress-free experience. Thanks

Using app

5 months

Total reviews

45

Average rating

4.6

Developer Reply

We're very sorry to hear your experience declined so drastically. We acknowledge the issues and the lack of follow-up. Thank you for sharing this with us. We reached out through email to continue.