CS Amazon Product Sync
Most Cost-effective Amazon Shopify app on the market
Rating
4.2
feedback
209
chart
#808
All reviews
Rating Breakdown
Review RSS Feed
Jan. 6, 2025
the costumer support is great and the helped me with the integration into Amazon and this was so helpful
We're so glad our support team could help with your Amazon integration! Thanks for the great feedback.
Dec. 26, 2024
Le paramétrage de ce connecteur est assez complet et les données beaucoup plus riches que d'autres connecteurs MarketPlace Amazon. Il a cependant fallu plus d'un mois d'échanges pour avoir un fonctionnement automatique d'import régulier des commandes de Amazon vers Shopify, mais nous y sommes arrivés. Merci à Harvey de Common Services pour la persévérance.
Thank you for your feedback! We're happy our app is working for you. We acknowledge the setup took time and will consider this for improvements. We appreciate your patience.
Dec. 20, 2024
Best Customer service
Thanks for the great review! That's what we aim to provide and we're glad you're experiencing it.
Dec. 16, 2024
Ok.
Your wonderful review and support help us a lot! Thanks for the 5-star!
Dec. 16, 2024
Using app
About 1 month
Total reviews
2
Average rating
5.0
Thanks for the 5-star review! This means a lot to us!
Dec. 7, 2024
This App is easy to use. Yes and everyone is so nice.
Store
My Store
Using app
1 day
Thanks for the amazing review! We're glad you're having a wonderful experience on the app. Your support is very much appreciated.
Nov. 21, 2024
Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid". Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise! Schrecklich.
We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to improve the app and support to provide a much better overall experience on the app. Looking forward to your response!
Nov. 21, 2024
La aplicación tiene un montón de opciones y nos está funcionando muy bien desde hace más de 6 meses. Hoy por primera vez hemos utilizado su soporte y Harvey nos ha tratado con todo interés y ha solventado una situación problemática para nosotros. Muchas gracias a todo el equipo.
We're very glad to know that you're enjoying the app as well as the support experience! Your continuous support is very much appreciated. Thank you for the wonderful review!
Nov. 19, 2024
Super confusing,, outdated tutorials, support not available
We sincerely apologize for the confusion and frustration you experienced. We are working diligently to update our resources and improve our support channels. We appreciate your feedback and will use it to make improvements. Additionally, we reached out to you through email to understand how we can better support you. We look forward to hearing from you. Thank you for your feedback.
Nov. 14, 2024
Amazing service and very happy with this!!
We're so delighted to hear about the wonderful experience you had! Thanks for your kind words and your support. This means a lot to our business.
Nov. 13, 2024
Thank you so much for the 5-star review! We're glad you're finding the app helpful. Your support is very much appreciated!
Nov. 10, 2024
Unfortunately it is not easy to understand setup and I asked a question to support but never heard back.
We're sorry to hear about the experience you had with the setup and support. Your feedback is valuable to us, and we're committed to addressing these concerns. We reached out to you through email to assist you further. We want to ensure all our users have a smooth experience with the app.
Nov. 10, 2024
The customer service is very high quality and I am really enjoying the experience.
We're so glad you're having a great experience! Your feedback on our customer service is fantastic. We're here to provide the best possible support, and we appreciate your kind words.
Oct. 25, 2024
In the beginning the app was a bit overwhelming and it still is. Thanks to the great onboarding help, everything is now up and running and I'm happy and satisfied for now. I will certainly take another look at all the functionalities in detail and then contact support again if necessary.
Thank you so much for taking the time to leave a review! We hear you on the app being a bit overwhelming at first. We're glad the onboarding helped get you up and running smoothly. We're always working to make the app easier to navigate, so we appreciate your feedback. Please don't hesitate to reach out to support if you have any questions as you explore all the features.
Oct. 25, 2024
Thanks for the fantastic review! It's great to hear you're finding the app and our support team particularly helpful. We're committed to providing an excellent overall customer experience. We appreciate your support and look forward to bringing you even more great features!
Oct. 18, 2024
Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.
Oct. 16, 2024
Thank you so much for the 5-star review! We're so happy you're enjoying the app. Your feedback means a lot to us!
Oct. 7, 2024
It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it! Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!
This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!
Oct. 6, 2024
I found this app quite difficult to understand. There are too many steps, and the process isn’t user-friendly. It seems like they’re just trying to make more money by charging for customer support, which feels unfair. I expected better guidance without needing to pay for help. Disappointed.
We apologize for the inconvenience and the trouble this has caused. We've sent you an email in case you want to continue where we left off and would love to hear your feedback on how we can further improve the app. Nonetheless, we very much appreciate this valuable feedback.
Sept. 20, 2024
You was very professional and patient. Well recommended, The app was fantastic
Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.