Puffin Drinkwear review for CedCommerce Amazon Channel

Jan. 5, 2023

This app started out great for us. It allowed us to do our Amazon shipments from within Shopify which gave our warehouse team just one interface to use. After 9 months or so of using the app we started getting errors. Orders weren't syncing properly to Shopify or back to Amazon. This lead to a huge amount of work from our team to try to fix a bad situation. It almost lead to us losing our Amazon account as our account health. And of course it started happening in Q4 which is crunch time.