CedCommerce Amazon Channel
The Shopify App has received mostly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users appreciate the quick responses, knowledgeable assistance, and dedication of the support staff in resolving issues and guiding them through the setup process. The app is highlighted for its ease of use and effectiveness in syncing Amazon orders to Shopify stores. However, there are a few negative reviews mentioning issues with app connectivity, subscription plans, and unmet expectations in terms of functionality and support.
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Creating the templates, syncing products to Amazon, and going through steps to link and update attributes takes a lot of time. We understand this process, but the app would freeze and get stuck at the attributes section. We can not save the work or even save the template so the support team can see the issue. The answers from the support team are always: "everything is good". Be careful when you try to create the templates. These steps will fail many times and force you to recreate them again and again. We will update again in a few weeks and see if the app performance improves.
Good customerservice , easy to understand system
Great help from Arpit! Great team!
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