CedCommerce Amazon Channel
Selling on Amazon becomes Easy with the Amazon Sales Channel
Rating
4.6
feedback
1,036
chart
#458
All reviews
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Jan. 21, 2026
The app has a few nuances you need to get to grips with at first, but once you understand what information needs to be added, it’s been very helpful. The support team via the live chat has been very helpful with minor bugs I encountered along the way. I am still only 1 week into it.
Jan. 13, 2026
Ich kann einige der sehr negativen Bewertungen nur teilweise nachvollziehen. Ja, das Template-System ist kompliziert und hat aktuell noch Fehler, an denen laut Support gearbeitet wird. Das ist nicht ideal, aber bekannt. Meine Erfahrung ist insgesamt positiv: Wenn ich Produkte einzeln mit Varianten anlege und dabei Fehler auftreten, wird mir meist schnell geholfen. Manchmal muss man nachfragen, um den Lösungsweg erklärt zu bekommen, aber am Ende wird das Problem gelöst. Der Support war für mich zuverlässig. Alle Mitarbeiter sindhilfreich, meine Probleme werden schnell gelöst und mir wird geholfen, die Produkte live zu bringen – vielen Dank! Unterm Strich: Die App ist nicht perfekt, aber funktional, der Support ist gut und die Preise sind fair. Ich bin insgesamt zufrieden.
Nov. 28, 2025
the app is great and the support is really fast and helpful. i am very satisfied. my only issue that you cannot select which orders to import. you need to import all orders that are fbm even if only a fraction of them are going to be synched. this needs to be worked on. but apart from this its a very useful app. it makes dropshipping easier
Sept. 5, 2025
The platform is sometimes a bit complicated, but Customer Care responds immediately and resolves any issues or doubts.
Aug. 22, 2025
EDIT: They asked to get on a call and pointed me to the product linking feature which is very helpful. All I was wanting to do was have Amazon orders show up in Shopify and this helped me do that. I do wish the Shopify to Amazon upload worked better but this is an okay work around. I'm not sure how it works for so many people honestly. I wish I was one of those people. It's actually the worst app I've used. Syncs nothing to Amazon except the product title. Customer support is extremely slow and unhelpful. Constantly spits out errors even though I've filled out all of the details correctly. They say syncing could take up to 48 hours but it actually just never works even after 2 weeks. Terrible app, don't waste your time.
July 28, 2025
Excellent technical support! They always respond quickly and help resolve any issues that arise!
Feb. 13, 2025
So far I've had a great experience. Nupur has been extremely communicative and helpful. They finished the project ahead of schedule which was great.
Nov. 15, 2024
very difficult app if you not developer or just small business owner and doing all your self it is imposable list your product without help. But they have great support team ready to help. Thank you
Oct. 4, 2024
Raju Sah was wonderful. He was 5 stars! This is already a very complicated process, but he was able to help me understand it so I could get my products on Amazon. The application is 3 stars: I do think there's a lot of room for improvement between the connection of CedCommerce and Amazon though. There's no reason to get failed attributes one-by-one from Amazon, or have to go through this many steps to get a product listed in an automated fashion. I bought into this app thinking it would be simple to upload a product, but that's def not the case. The product owner and development team have a long way to go to make this seamless for the users.
Aug. 7, 2024
We had some issues with the delay in the subscription update but all got fixed. It is a good app with 24/7 support. It will save you a lot of time. There is some learning to do but support is there if you have any problems, you can just ask. Thank you
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
July 30, 2024
Great customer service. They reply promptly. They helped fix one of my issues. The only reason I gave it four stars was because it's a little tricky for me to use, and a lot of error messages which customer service helped me with. I may update to a 5 star later. I just feel the app could be a little more user friendly for beginners. I think once I get the hang of it it, will get easier. But customer service is great!
Jan. 25, 2025
Overall the application has been great. There are issues here and there but that's expected with most applications. Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you, Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency. Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help. Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.
June 13, 2024
A lot of learning and not fully automated but it does the job, saves you time and allows bulk updates, provides you with this bridge to amazon and allows you to expand to new shoppers and bigger markets
June 10, 2024
I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.
April 10, 2024
I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.
Sept. 24, 2024
Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!
Aug. 1, 2023
the best app i found on shopify , and the support really help me a lot in that , as this app is really easy to use and better than the other app also , thank you so much cedcommerce
July 11, 2023
Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!