H S Johnson review for CedCommerce Amazon Channel
May 2, 2023
Need to update this. The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.
Hello H S Johnson team, We sincerely apologize for the inconvenience caused by the unexpected maintenance downtime of our app, which occurred without prior notice or notification. We understand how this can disrupt your workflow. Regarding the support response, we regret that we couldn't provide you with an estimated time for the app's return. We acknowledge this as an area for improvement in our communication. We have taken your feedback to heart and are committed to ensuring that such situations never happen again. We would like to invite you to give us another opportunity to serve you. We promise to provide you with the best level of service and a more reliable experience moving forward. Best Regards Team CedCommerce
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