THRILL HOUSE review for CedCommerce Amazon Channel

Sept. 22, 2023

Review of CedCommerce vs. Codisto After more than 7 months of moving from CedCommerce to Codisto and then back to CedCommerce, I understand the complexities when it comes to integrating very complex systems. While both platforms promise seamless integration, there are stark differences that became evident throughout the journey. Support: One of the vital aspects of any integration platform is its support team. Both CedCommerce and Codisto were commendable in this domain. However, CedCommerce had an edge when it came to their approach. They were prompt in their responses and exhibited a proactive approach by opting for meetings to resolve issues rather than resorting to lengthy email chains. Functionality: Our primary goal was to map Shopify attributes to Amazon attributes. Unfortunately, this is where Codisto fell short. We faced hurdles primarily when it came to mapping the Parent SKU (which doesn’t exist in Shopify) with the Child SKU (Variant SKU in Shopify). Codisto’s inherent system limitations meant we had to seek other apps as workaround solutions. This was cumbersome and not an efficient use of resources. CedCommerce, on the other hand, understood these intricacies and offered a solution that was both intuitive and effective. Overall Experience: After spending almost seven months trying to integrate our brand with Amazon via Codisto, the journey was exhausting. Thankfully, the transition to CedCommerce changed our narrative. Their agile response, combined with a robust platform that caters to specific needs, ensured that we were able to achieve our goals without unnecessary hassle. In conclusion, while both platforms have their strengths, CedCommerce stood out as a clear winner for our specific needs. If seamless integration, excellent customer support, and tailored solutions are what you're after, CedCommerce should undoubtedly be on your radar.