All reviews

Rating Breakdown

  • 5
    90% (683 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    6% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2023

So far our experience with Amazon by Codisto is great! We have contacted the support team on a few occasions and they always make sure to clear up any concerns as well as provide additional help documents.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Great customer service, had a few issues syncing the store to Amazon but Ian from the support team really helped out and took the time to explain the errors, thanks Ian

Store

Oz Edc

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Amazing service by Ediline she helped me so much with all my enquiries. Ediline went beyond and really took care of all concerns

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

amazing support good easy to work with good help and managed to put up with me use the C-S u wont regret it dale is amazing

Using app

24 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 24, 2023

John was super helpful. He even encouraged a Codisto update so that our listings go through. Thank you so much.

Store

STRAYZ

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2023

Joy was helpful and able to address our issue in remapping the ASIN to our new product catalogue. No waiting queue, and has a chat option for support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

Ediline was very patient and carefully walked me through what my store needed to sync my listings. I appreciated that because it ended up being something I did on my end that was an error. Having this integration has made my fulfillment so much easier!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 19, 2023

I have tried this app since a week now and i spent 8 hours a day. until today i was not able to upload one single new product. it has been a very frustrating experience. support is quick to answer and very friendly. but in the end i followed their instructions (deleting product, waiting 24 hours, uploading again) and the numerous problems could not be fixed.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 16, 2023

Joy has been extremely helpful today with Amazon by Codisto. I strongly recommend if you are using Amazon By Codisto you ask to speak to Joy. She is fabulous and very patient.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! Our support team have a reputation for being super patient and friendly! Joy will be thrilled with your comments, thank you! Please reach out anytime. Nikki

5 / 5 Share

April 15, 2023

These folks are my heros! It's taken me FOREVER to get on Amazon because nothing else works, and I mean nothing. But their app not only does the sync you need to sell on Amazon, but their support is the BEST I've had to get everything working!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Great news that you are selling on Amazon! Glad our support team was on hand to take you through the necessary steps to get there :) Please reach out anytime! Nikki

5 / 5 Share

April 14, 2023

Ediline was amazing! I installed the app, had a couple snags with some settings. Ediline was quick to answer my support ticket and replied thoroughly with information and answers to questions I hadn't even asked. I'm super thrilled with my experience and I feel like I can trust that going forward, this app will serve my needs exactly as expected. Thanks Ediline. I really appreciate your amazing service and assistance. xo

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Wow, Ediline will be thrilled with your comments! So glad you were able to resolve your issues quickly and with bonus information :) Our support team is available 24/7 please reach out anytime! Nikki

1 / 5 Share

April 14, 2023

Do NOT fall for this App!, extremely misleading! claiming to offer you free month but in order for you to connect you must register with AMAZON and the minute you do you get charged !!!! Very dodgy indeed and misleading !!!! not stating this crucial information!, I now have to go through hours of trying to get the refund and figure it out where or what number to contact as everything is virtual and automatic ! Seriously DO NOT download this!!!!

Using app

12 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your feedback, We are an integration tool that works with Shopify to sync your products to Amazon. Amazon is a marketplace that requires you to have your own account. We do not claim to open an Amazon account for you as this is the seller's responsibility. Nikki

5 / 5 Share

April 13, 2023

Dianne was a tremendous help in tracking down the problem I was having regarding GTIN listings going from Shopify to Amazon. I cannot recommend her (and the chat feature) highly enough! Chat was fast and very responsive, and she provided screenshots of every step I needed to take to solve my issue. Bravo!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

If you are not using this app you are literally hurting yourself. Chat staff is on point and actually go out of their way to help you through any issue you may have. They can also look up past issues which helps when you need to run off and take care of something else for a bit. I would leave 10 stars if I could.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are so glad our support team has been instrumental in resolving your queries :) They are patient, friendly, knowledgeable and always available! Please reach out anytime! Nikki

5 / 5 Share

April 11, 2023

I would say, Miss Joy V really helped me so much. If i could give you 100 stars i would ;D I appreciate your kindness and help. Very quick response and helpful

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

The 24/7 chat team is extremely helpful. I highly recommend reaching out to them when you run into trouble. They are quick to untangle you and get you back on your feet.

Store

Fox Hub

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

So far it's very good. Jae is kind and patient. Thank you for helping me in this process with the app.

Using app

28 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 10, 2023

We recently experienced some difficulties with syncing our products and wanted to express our gratitude for the exceptional customer service we received from Codisto. The team was incredibly helpful and provided us with the guidance we needed to get back on track. We were especially impressed with the knowledge and expertise of the person who assisted us, as they had a deep understanding of the inner workings of Seller Central and how the Codisto app integrates with it. Thanks to their support, we were able to resolve our issues quickly and efficiently. We highly recommend Codisto!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review and your recommendation! We are so happy you were able to sync your products to Amazon! Your recommendation is hugely important to us :) Please reach out anytime! Nikki

5 / 5 Share

April 6, 2023

Honestly I can attest to what Gems of Zodiac stated , we have received that exact same care as we are trying to list products from multiple stores using our Amazon GTIN exemption and we have been troubleshooting with them over a number of days maybe even weeks but with their guidance and calls to Amazon Seller I believe we are at the finish line of having our products listed. If we could, we would give them a 10 as well!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Great service and great app. Customer service is quick to respond and very helpful. Willing to spend all the time necessary to get what I needed done. App works great with Shopify and syncs inventory, imports orders, and sends customers tracking information once order is shipped. Great Product and Great company!

Using app

2 months

Total reviews

3

Average rating

5.0