Amazon by Codisto
Sell on any global Amazon site, directly from Shopify
Rating
4.8
feedback
761
chart
#5,833
All reviews
Rating Breakdown
Nov. 8, 2021
Awesome Support, Russ in the support team has gone over and above to help me link my products from shopify to amazon
Thanks for your review, we really appreciate it! Glad Russ could help you link your products, he will be thrilled with your comments π Please reach out any time, 24/7. Nikki
Nov. 2, 2021
Easy integration and great customer service! Highly recommend. I reached out with some minor issues and their support team was willing to spend the time with me to make sure everything was done correctly.
Thanks for your review, we really appreciate it! We're very happy to hear you found our integration 'easy' and had a great experience with our Customer Support team π We are available 24/7 please don't hesitate to reach out. Nikki
Nov. 2, 2021
Klowie was the agent I chatted for over an hour and she so patiently explained each and everything I had a doubt with. I have synced all my products now and just waiting for the magic to happen. Thank you so much Klowie for your precious time and helping me set up....
Thank you so much for your review! Klowie will be thrilled with your comments π Be sure to reach out if you need more support. Nikki
Nov. 1, 2021
I reached out two separate times to CX for help and both times they were super helpful and very knowledgeable. Excellent CX!
Thanks for your review! Our Support Team will be thrilled with your comments! Please ensure you reach out anytime - they are available 24/7 π Nikki
Nov. 1, 2021
This app has saved me! I am excited I don't have to manually add tracking numbers to my Amazon account Codisto does it for you! Thanks to their team for helping me set up my account. Very helpful
Thank you for your review, We're also excited this app has saved you π And glad we could help setting your account up. Please be sure to reach out anytime if you have any further questions. Nikki
Nov. 1, 2021
Amazing assitant support beside that it is a really helpful App to save you time. Thanks guys!! If you want to sell on Amazon, give it a try.
Thank you for your review, we really appreciate it! With our Free trial we encourage anyone to "give it a try" π Glad you were able to utilise our amazing support team too! Nikki
Oct. 28, 2021
Great customer service! Was having a hard time and the representative was kind and patient. Even after 45 minutes on the phone, he continued to be patient and help!
Thanks for your review! We're glad you were able to resolve your issues with our Support team π Be sure to reach out anytime, they are available 24/7. Nikki
Oct. 27, 2021
We really enjoy this app. Since we have been using this our sales have been through the roof again and there have not been any technical issues like we had before. If we have questions or need help- someone is there as quick as they can to help you via chat or by phone. We really appreciate this app!
Thanks so much for your review! We're so happy your sales are doing well and with no technical issues π Glad our support team could help, please reach out anytime! Nikki
Oct. 26, 2021
Tolle support, rund um ΓΌber alles gut informiert und jederzeit bereit helfen. Empfehle sehr gern diese app
Vielen Dank fΓΌr Ihre Bewertung! Wir freuen uns, dass unser Support-Team Ihnen helfen konnte. Vielen Dank fΓΌr Ihre Empfehlung. Bitte melden Sie sich jederzeit, wir sind rund um die Uhr fΓΌr Sie erreichbar. Thanks for your review! We are glad our Support team could help you out. Thank you for your recommendation. Please reach out anytime we are available 24/7 Nikki
Oct. 25, 2021
Transition from the old Amazon app to this one was smooth. Ali was great in answering all my questions.
Thanks for your review! We're so happy your transition was a smooth one and glad Ali could help! Be sure to reach out if you have any further questions π Nikki
Oct. 25, 2021
On week two of Amazon integration with this Codisto app. Honestly it's went above my expectation in smoothness. We had to do some setup tweaks to get all products mapped correctly and orders flowing automatically but support was very fast to respond, provided good information and orders are flowing smoothly. It's awesome having all our orders in one place.
Thanks for this awesome review! Glad we could beat your expectations and respond quickly and effectively to get your orders flowing. We are available 24/7 please don't hesitate to reach out π Nikki
Oct. 25, 2021
The customer service has been exceptional so far. The stumbling blocks we've come up against, migrating listings to Amazon have been quickly resolved. Knowledgable and kind staff!!
Thanks for your review, The Support Team will love "exceptional" - thank you for your 'kind' words and glad that we could get your issues resolved quickly π Nikki
Oct. 25, 2021
Customer service is very knowledgeable and patient. It seems like the app still has some glitches but the tech team behind it seems to fix issues quickly and is easy to reach via chat. I would recommend contacting Chat Support before you sync your products so that you can onboard correctly and eliminate any potential problems. I wish refunds were synced - it's now one extra step that wasn't necessary with Shopify's native integration.
Thanks for your review, we really appreciate it! Our Customer Support team are the best π and yes we do offer an onboarding service, please contact Support through the Chat portal in our app. Refunds are on the roadmap π Nikki
Oct. 22, 2021
Very helpful. Unlike Amazon they were very helpful to me as a seller. I wouldn't hesitate to reach out to them again.
Thanks for your review! We aim to please πand we're glad you found us helpful. Please do reach out anytime. Nikki
Oct. 21, 2021
Impeccable customer service. They will work with you literally all day until the problem is solved. 10/10 stars
Thanks so much for your review! We do love our Support Team π Glad they could help resolve your problem, please reach out anytime, we are available 24/7 ! Nikki
Oct. 21, 2021
Marielle at Customer Support was very helpful with the errors I had on my product listings. It didn't take long and was fixed very quickly. Thank you very much for your help Amazon by Codisto! V/R Peachtails Apparel
Thanks for your review π Marielle will be thrilled with your feedback. We're glad we could resolve your issues quickly! Nikki
Oct. 20, 2021
I was struggling with a specific issue and the customer service team with the live chat was extremely helpful in fixing the issue.
Thanks for your review! Glad we could help π Our Support team are available 24/7 please do not hesitate to reach out anytime. Nikki
Oct. 20, 2021
Randy at EFX So far, so good. Lyn was terrific. Really knew how to help me set it up and was EXTREMELY patient. I hope the service works as well as the setup.
Thanks for your review Randy. Kind words for Lyn, she will be thrilled π I have every confidence the service will match the support π Nikki
Oct. 19, 2021
This app can connect to Amazon in many ways, and has a lot of nice automated functions! It can mostly likely do exactly what you want, but do be very careful setting it up! I accidentally linked the wrong SKUs at Amazon, and this app changed my FBA skus to FBM. Make sure you link the correct SKUs! Also, you must Activate the product before it will do anything, regardless of which subscription you are on.
Thanks for your review, we really appreciate it! We are happy to hear you love our automated functions and glad that we were able to direct you on the right path to listing your products on Amazon π Please reach out anytime, support is available 24/7. Nikki
Oct. 18, 2021
I was skeptical about using Amazon by Codisto because I never heard of them, but Shopify recommended them in the portal, and so I gave it a try. I am very pleased with their customer support. I sell on Amazon and have a GTIN exemption and was having issues with the synch. Rain from their team assisted me immediately. They knew what to do and where to go to get my products synched between Shopify and Amazon. Thank you Codisto!!
Thanks for your review! So glad you were able to get your products synced and connect to our support team quickly and effectively. Nikki