Amazon by Codisto

Oct. 6, 2021

Excellent online customer service from start to finish - I am completely satisfied and learnt a lot in 10 mins.

Oct. 5, 2021

So far so good. Takes some getting used to, but customer support has been very thorough and helpful. Products are taking a while to publish, but will check back later and update if necessary!

Oct. 5, 2021

Codisto works much better than the Shopify integration. The integration of the app is seamless. The onboarding and the support is responsive. Genner has assisted me twice and was able to fix my issues immediately. He is highly recommended. I enjoy working with this company.

Oct. 5, 2021

I didn't want to have to move from Shopify's native amazon channel but it was sunsetted - the team at Condisto was very helpful in helping me make the move.

Oct. 5, 2021

Huge shoutout to Lynn in customer service ! A+ attitude and helped with all my issue. Knew every answer to questions I asked. The app is also amazing, integration is so much easier. Also awesome that we are able to see active skus on amazon !

Oct. 4, 2021

Great tool for amazon sellers and good value for money. Support is excellent too and very responsive

Oct. 5, 2021

UPDATE: The support team at Codisto has solved my problems so I've updated my rating from a 2 to 5, some was user error. Overall the app is good and working, so as long as it's doing what it should I am happy. With any new program there are going to be bugs and there is NO way to identify them all until you push it. The key is having good support and developers to address any issues quickly. -------------------------------After I installed the app, immediately all of my Amazon orders starting being imported into my orders page on shopify. I had over $10,000 of 300 + transactions that imported that all showed as FBA orders that were sold on the same day. So it's screwed up my report for the month showing that I had additional $10,000 in sales for one day. I eventually figured out how to stop the FBA orders from coming in by turning off the ALL Send Orders by Fulfilment Method AND using only Fulfilled by Merchant. I contacted support and how to remove these 300 + orders from shopify and no response. However, I have moved on and just will accept this issue. 2nd issue, I have several SKUs where the inventory won't sync with Amazon. They are linked with through Codisto but they are not syncing the inventory to Amazon. I have 80% of my other listings are syncing fine. I've been working with support for over a week now and now solution yet. I know they have a lot people on the app that has no issues but I am not one of them. -------------------------------I am sad to see Shopify stop their app, I never really had an issue before. I don't know why they made the decision to stop supporting it. This app has potential, hopefully they can get the bugs worked out soon.

Oct. 1, 2021

I had great help moving over to Amazon by Codisto from the Shopify Channel. Seems to be working fine!

Oct. 1, 2021

It's not perfect but it works. And they have A+ customer service! If I ever have any issues, I'm usually chatting with someone in under a minute.

Sept. 30, 2021

I am Japanese. I use this app, but the support is only in English. However, it is possible to consult with them quite quickly through chat and other methods. In addition, I use a translation site for smooth communication. There were some problems with importing names, etc. when working with Japanese, but by consulting with experts, we were able to find a way to improve the situation. The staff is very friendly and helpful. If possible, it would be great if the screen display could be in Japanese someday. However, I would like to continue to use this service.

Sept. 30, 2021

I used this app to help me finalize our Amazon Codisto page setup, Setup was very helpful and knowledgeable in answering our questions and concerns. We are very pleased... Ray

Sept. 30, 2021

Support was excellent, I did the migration in under 20 minutes, they acted as a guide the entire way. Very good in deed.

Sept. 29, 2021

It's easy to get an instant response via the chatbox and most issues can be solved within 10 minutes. I have a very impressive experience when working with this app.

Sept. 28, 2021

Genner was super helpful! He got me up and running! He knows what he was doing and very professional. Thank you!

Sept. 28, 2021

This app works well, makes it very easy to upload our listings to Amazon. The customer support is great.

Sept. 28, 2021

Amazon is NOT simple but this app is making it really easy to transport products directly into your Amazon Seller account. And if you're lucky to have Marielle as support then you're guaranteed success!!

Sept. 28, 2021

Crazy helpful support chat - Russ is amazing. Took me from a complete novice to being able to list on Amazon really quickly.

Sept. 27, 2021

I only just loaded this new App into my Shopify store so it's early days, but so far, the interface seems quite intuitive. I had some trouble understanding the process for linking Amazon SKUs to my Shopify SKUs but the chat rep was quick and thorough and pointed me in the right direction.

Sept. 23, 2021

Best Amazon 3rd party integration App PERIOD.! We have been waiting for this for years since we used to be on Spree Commerce. Keep up the good work!

Sept. 23, 2021

Awesome customer service; patient and thorough! Resolved my issues that are critical to my success.Many thanks!