Amazon by Codisto
Sell on any global Amazon site, directly from Shopify
Rating
4.8
feedback
761
chart
#6,975
All reviews
Rating Breakdown
Review RSS Feed
Oct. 14, 2021
I have an Amazon account for many years, but never really used it. I just learned about the new App Amazon by Codisto; support was extraordinary wonderful, never had such a nice support with a New App. I am very, very happy with the support, the chat works well and easy. Joy helped me to set up my new Amazon by Codisto account yesterday, and this morning Lyn was there to answer some more questions. Thank you so much Amazon by Codisto, you are the best !
Thanks for your review, we really appreciate it! We're very happy to hear you are all setup with our app and had a wonderful experience with our support team 😁 We are available 24/7 - please reach out anytime! Nikki
Oct. 12, 2021
The customer support so far has been very helpful. I have been able to get all my questions answered and I am headed in the right direction.
Thanks for your review! Glad to hear you are heading in the right direction and our support team have helped you on your journey 😎 Please reach out if you have any further queries. Nikki
Oct. 11, 2021
Tough changing over from the amazon sales channel but after some getting used to this app is pretty nice. Thanks guys
Thanks for you review! We appreciate it can be complex but glad you have found it works for you! Please be sure to reach out anytime, we're available 24/7. Nikki
Oct. 11, 2021
Thanks Dianne! Quick, prompt, clear and direct responses. Great support. What more do you need? Great bridge between Shopify and Amazon.
Thanks for your review, we really appreciate it! Dianne will be thrilled with your feedback 😊 We're glad the Shopify/Amazon bridge is successful! Nikki
Oct. 11, 2021
Genner, was very helpful, knowledgeable, professional, and personal. Spend time and made a very frustrating time enjoyable. Thank you Genner!!
Thank you for your review. We're glad to have made this challenging time easier and enjoyable! Genner will appreciate your feedback too 😊 Please reach out anytime! Nikki
Oct. 8, 2021
perfect service... very good .. thanks a lot for the fast and good support. If we have trouble in future time, we were happy for thise kind of service
Thanks for your review! We're very happy with "Perfect Service" thank you 😎 Please reach out anytime, we're available 24/7. Nikki
Oct. 8, 2021
I've used other apps for this application but this one seems to be the easiest to navigate. I have multiple stores and it keeps everything separated and working efficiently. I've used their chat help function and they've answered all my questions. Like any app, the first time you get into it, it will be a bit confusing. Be patient and don't give up. The other apps I've used were way too buggy and confusing. This one "just works".
Thanks for your review! We love that our app "just works" this is great feedback and will really inspire those who are new to Codisto 😎 Our Support team are available 24/7 be sure to reach out if you need us! Nikki
Oct. 8, 2021
Once I got used to how things worked, it was pretty smooth. I like this App. Absolutely great customer support through the chat.
Thanks for your review, we really appreciate it! Great news we could help make this a smooth process. Our amazing Support team are available 24/7 please reach out anytime! Nikki
Oct. 8, 2021
Awesome customer service. First time selling on Amazon and Genner really helped me through each and every step. Great team!!!!
Thanks for your review 😎 We're so happy you have experienced our awesome Customer Support! Genner will be thrilled with the feedback 🙌 Nikki
Oct. 7, 2021
All my questions were answered to my satisfaction. Great help with pricing. Chat was quick and informative.
Thanks for your review 😊 Glad we could help with the pricing query and that it a quick response! Nikki
Oct. 7, 2021
Quick , Easy to Use, and Customer Service is better than most Apps (super responsive). Just downloaded it but looks good so far. MUCH better than the former Amazon options.
Thanks for your review, we really appreciate it! We're happy to hear you have found this process easy and have experienced our amazing Support Team 😎 Good to know it's better than the former option! Nikki
Oct. 6, 2021
Received some online assistance from Joy via CHAT about 3 inactive products not connecting to Amazon from Shopify. After a few chats, within minutes all were ACTIVE again. Terriffic service and a pleasant chat.
Thanks for your review, we really appreciate it! We're happy you have had a positive interaction with our Support Team 😎 And great to hear your products are now active! Please reach out anytime. Nikki
Oct. 6, 2021
Ice fixed a small linking prob I had pronto. I read in the reviews that the support was great. Nice to see its true. 5 stars.
Thanks for your review! Yes our Support Team do have a fabulous reputation, we're glad you have experienced this 😎 We are available 24/7, please reach out anytime. Nikki
Oct. 6, 2021
We were able to easily convert from the Shopify Amazon app to Codisto in a very short amount of time. Our only problem with the app is the inability to issue credits through Shopify which would then transfer to Amazon through the Codisto app. In addition, we have sent at least two emails to your support team and have never received an answer. It has been about a month since the first email. Other than those two issues we have been pleased with the app.
Thanks for your review, we appreciate it. Firstly I want to apologise for the delays you have experienced, this is a very rare occurrence and I have advised in my email directly. Glad to hear you could install the app and convert quickly 👍 We have many features being added all the time, and refunds through Shopify is one we have on our roadmap. Nikki
Oct. 6, 2021
It is going to take some getting acquainted with but I love how user-friendly this app is. Customer service is top-notch! Thanks, Lyn, for helping us set our prices to store price.
Thanks for your review, we really appreciate it! We're happy you were able to get your prices set correctly and find our app user-friendly! Please reach out anytime, we are available 24/7. Nikki
July 11, 2022
EXCELLENT! Lyn and Chloe were very attentive, and remembered all the issues after 24 hrs, she paid attention to every detail and was able to fix my issues.
Thanks for your review, we do love Excellent! Very motivating to hear Lyn was attentive and was able to fix your issues. Our team are available 24/7 please reach out if you have further queries. Nikki
Oct. 6, 2021
Ice (chat pro) was patient with me and really helped me transition from the old amazon app to Codisto. It was a bit confusing but Ice got me back to where I was similar to the old app. Very much appreciate the assistance.
Thanks for your review! We do have an amazing support team! So glad Joice was able to help the transition successfully 😎 Please reach out anytime. Nikki
Oct. 6, 2021
Excellent online customer service from start to finish - I am completely satisfied and learnt a lot in 10 mins.
Thanks for your review! Wow 10 mins, that's impressive 😎 We're very happy you are satisfied with our app and glad to have you on board. Nikki
Oct. 5, 2021
So far so good. Takes some getting used to, but customer support has been very thorough and helpful. Products are taking a while to publish, but will check back later and update if necessary!
Thanks for your review, we really appreciate it! Yes it can be a complex process but our support team are on hand 24/7 to help you out. Be sure to reach out anytime 😊 Nikki
Oct. 5, 2021
Codisto works much better than the Shopify integration. The integration of the app is seamless. The onboarding and the support is responsive. Genner has assisted me twice and was able to fix my issues immediately. He is highly recommended. I enjoy working with this company.
Thanks for this excellent review! Great news to hear we are seamless, have responsive support and better than your previous app! We're happy to have you on board 😎 Nikki