All reviews

Rating Breakdown

  • 5
    90% (683 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    6% (43 ratings)
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5 / 5 Share

March 17, 2023

As you probably know, there are basically two choices right now - this app and CEDCommerce. I've tried both and this one is better by far. It is true that it is very difficult to get everything running - BUT - every snag I hit was an issue on Amazon's side, not Codisto's side. There are like 100 hoops to jump through before you can get listed on Amazon - but once you've done that - this app makes it extremely easy to integrate Shopify and Amazon. I talked to customer service multiple times (each time thinking that it was a Codisto problem but they were extremely patient with me and helped me through). Only one of these agents was less than helpful - the others were all amazing.

Using app

11 days

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for your review! We're so glad our support team has been able to work with you and walk you through resolving issues. Amazon can be a little challenging at times and yes there are plenty of hoops! But our team are very knowledgeable in these "hoops" and knows and understand the workarounds :) Please reach out anytime! Nikki

5 / 5 Share

March 17, 2023

Very happy with customer service. The support is super responsive—they reply to the live chat quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2023

Very comfortable and speedy handing. Thank you very much for your support. Joy thanks for your fast response.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear we could help resolve your issues quickly and efficiently! Please reach out anytime! Nikki

3 / 5 Share

March 15, 2023

Very burdensome app, with otons of technical errors. Support is responsive but not knowledgeable about the subject, and how to help. Sometimes image and descriptions dont upload with the product and sometimes variants are uploaded as seperate products. Use cedcommerce this is a nightmare. Mariel was decent, but this dude called Mark was trying to patronize me and like "listen before you ask questions" when i've been listening for like 10 minutes about him explaing a feature that i didnt need to use. Mark does not know what he is talking about at all, but acts like a know it all. Rain was also very nice.

Using app

23 days

Total reviews

18

Average rating

2.9

Developer Reply

Thanks for your feedback, All requests are being responded to and our support team are are working with you every step of the way in resolving issues. Nikki

5 / 5 Share

March 14, 2023

It took me a long time to try and list my product . Joy V Set everything up for me in less than 5 minutes. Im very Happy with his service.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Wow, speedy Joy :) So glad we could resolve your issues super quickly! Please reach out anytime. Nikki

5 / 5 Share

March 19, 2023

Noel is awesome! I was lucky to have assistance from a person who is very patient, friendly, and professional..

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Such kinds words for Joy, she will be thrilled :) Glad to have you on board, please reach out anytime! Nikki

5 / 5 Share

March 9, 2023

Amazing support from this team! especially Russ and Lovely!! Thank you so much for your help. I had so many problems and they helped me really well.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Russ and Lovely will be thrilled with your comments and glad they could assist you with your enquiry. The team is available 24/7 please reach out anytime! Nikki

5 / 5 Share

March 9, 2023

very helpful tool and very good support ,this tool allows me to process my orders easily and it is really cheap for the quality of the service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Needed help and was able to get assisted by someone who was very patient and willing to help. Joy v. Helped me make my first amazon listing.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Congratulations! You are now selling on Amazon :) Let there be many more to come! Please reach out anytime! Nikki

5 / 5 Share

March 8, 2023

codisto support member always help me out of my every listing issues thanks specially thanks TOM Support member from codisto so much helpful Thanks codisto team Thumbs up thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Tom will be thrilled with your comments :) Our support team is available 24/7, please reach out anytime! Nikki

5 / 5 Share

March 7, 2023

Fast response. Great CS manner. Very comfortable and speedy handing. Thank you very much for your support.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear we could quickly respond to your needs! Please reach out anytime! Nikki

5 / 5 Share

March 7, 2023

App take awhile to get used to and need a little bit of training but their assistance is superb. I would recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Our support team can walk you all the way through! Thanks for your recommendation and please reach out anytime! Nikki

5 / 5 Share

March 6, 2023

Joy V. was very helpful in getting me set up on my Amazon Costido account. She walked me through the process so it was easy for my to understand and learn. She was very professional and very knowledgeable. Thank you Joy V.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Wow, Joy will be thrilled with your comments! So glad she was able to walk you through the whole process. This is our uniqueness in support, we go as far as the merchant needs. Please reach out anytime! Nikki

5 / 5 Share

March 6, 2023

Easy to use, support is quick. My first day using it and I managed to list some offers successfully.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We love that you found our app "easy" and listing offers straight away :) Glad our support team were there to help! Please reach out anytime! Nikki

1 / 5 Share

March 3, 2023

I have been unable to connect my store. I've reached out for help on the issue and am still unable to connect my store. Also, I signed up for a free trial, and was charged the same day. That wouldn't be a problem if I was able to use the app.

Using app

About 1 month

Total reviews

3

Average rating

3.3

Developer Reply

Thanks for your feedback, We have checked your account and your store is currently being synchronised to Amazon By Codisto. We have not charged your account and have reached out directly to help resolve the misunderstanding. Nikki

5 / 5 Share

March 2, 2023

Rain was very helpfull to me, I really recommande this app! I am very excited to finally have my product listed on amazon!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2023

Amazing and friendly support! A real help to get everything set up right:) Amazon by Codisto will save you a lot of time creating listings on Amazon. Thank you!

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2023

great service. liked it a lot. mariel R was very helpful. recommand it. lokking forward to share the app

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Joy V was very professional, she answered all of my questions, and helpful with all my issues. Thanks again for your help.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Joy will be thrilled :) Glad we could help with your queries, please reach out anytime! Nikki

5 / 5 Share

Feb. 28, 2023

So easy to get answers. Rain helped me fix the issue I was having immediately. Looking forward to a long term relationship.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! We are also looking forward to working with you. Great to hear you had a positive experience with Rain :) Welcome aboard and please reach out anytime, our support team is available 24/7. Nikki