Amazon by Codisto for Shopify

Amazon by Codisto

Sell on any global Amazon site, directly from Shopify
Rating
4.8
Feedback
761
Reviews
Chart
#70
Shopify

All reviews

5 / 5 Share
Feb. 8, 2023

Ive never experienced such patient technical support through anywhere like ive experienced here tonight. Very impresed and happy i chose this path for my small business

Store Using app Total reviews Average rating
Happyyams 6 months 1 5.0
Developer Reply

Thanks for your review! So glad you have had a positive experience with our support team. They are very knowledgeable and renowned for their patience :) Please reach out anytime! Nikki

5 / 5 Share
Feb. 9, 2023

Great app to sync our amazon store with our site - the support is amazing: very responsive and helpful! Mark, Ice, and Russ are all knowledgable and patiently helped me dig into understanding how to use the platform, coming from a place where I didn't even know what amazon feeds were.

Store Using app Total reviews Average rating
Supersoft Archive 29 days 1 5.0
4 / 5 Share
Feb. 3, 2023

overall this works pretty well for me. I did have problems with it, but support were in the end on it to help me. it is user-friendly and doesn't take long to learn how to use it

Store Using app Total reviews Average rating
Crafty Girl Maria 11 months 9 3.4
5 / 5 Share
Feb. 2, 2023

It was easy as soon as I ask for some help. Ice was a great help, fixed my problem within a few minutes. Highly recomended.

Store Using app Total reviews Average rating
Jamjo Online About 1 month 14 4.7
5 / 5 Share
Feb. 2, 2023

Very useful app and very helpful and friendly support team always ready to help, highly recommended :)

Store Using app Total reviews Average rating
HUCKLEHAUS Over 1 year 2 5.0
5 / 5 Share
Feb. 1, 2023

This app makes it easy for us to list our Shopify products on Amazon, a few clicks and it's done. Their support is responsive, Jason helped us with questions to get us up and running. Great app.

Store Using app Total reviews Average rating
Telescopes Canada 8 months 16 4.8
5 / 5 Share
Jan. 31, 2023

It is the easiest way we found to sync our products on Amazon. We can add products to Amazon in just a few clicks. I had an issue the other day and someone resolved it in a few minutes over chat. Highly recommended.

Store Using app Total reviews Average rating
I Dream of France Over 1 year 7 4.6
5 / 5 Share
Jan. 27, 2023

Mariel was so great to work with! Everyone here is great! They are always here to help me, and I truly appreciate them.

Store Using app Total reviews Average rating
SN Wigs & More 7 days 7 5.0
Developer Reply

Thanks for your review! Mariel will be thrilled with your comments! Our Support team are very knowledgeable and patient and love to solve issues :) Please reach out anytime! Nikki

5 / 5 Share
Jan. 27, 2023

Had some issues with syncing my products but Codisto customer support helps me all throughout my listing process and they are all amazing. Keep it up!

Store Using app Total reviews Average rating
ONEIRO 4 days 3 5.0
Developer Reply

Thanks for your review! The team are available 24/7 and waiting to help you with your query! Please reach out anytime! Nikki

2 / 5 Share
April 7, 2023

Updated: Working much better. Well, what loads is. Lots of other items are not. Having been asked to give a 5-star review - which we did because they asked nicely and we'd love it to work - we waited for products to be processed. After a few weeks we were told they were all ok. then we looked - no - still not done. It's been a huge waste of time. Can anyone recommend an alternative, please? Previously: The customer service is swift, patient and really tries to help. But the app fails so often. We're sticking with it for now because listing on Amazon is tricky. Hopefully, the developers will fix this app's failings, and it proves to be an asset to us and worth the effort. PS - support can also be patchy (and unreliable).

Store Using app Total reviews Average rating
Flashbak Shop 5 months 6 2.2
Developer Reply

Thanks for your feedback, We are currently working with you to resolve the issues you have raised and are confident these can all be resolved. Our support team are online 24/7 and would almost always respond within an acceptable timeframe. There may be occasions during unusually busy periods that can cause a delay, this is highly irregular. I have also reached out directly. Nikki

5 / 5 Share
Jan. 26, 2023

The Customer service is always helpful, no matter what time i contact them they help with patience and check my listing one by one and let me know how to fix the issues or what are the causes of the issue. So far I wasn't able to see all my products information plus price plus pictures on Amazon, I am not sure if there is a technical issue between Amazon and Codisto that Amazon is not being able to receive all the products detail from Codisto. Hope they improve this part and solve this issue so we could continue our business with Codisto. I am double checking all my listing to see if there is anything that i missed thats causing this problem. Hope it get resolved. other than that, I love their Customer Service!

Store Using app Total reviews Average rating
Irina Apparel 3 months 1 5.0
Developer Reply

Thanks for your review! We have worked with you to resolve these issues :) The support team is available 24/7, please reach out anytime! Nikki

1 / 5 Share
Jan. 26, 2023

The worst Shopify FBM to Amazon listing app ever. Parent SKUs aren't paired with Varients in ASC, feeds don't provide all the information to Amazon, and this app doesnt screen for potential errors. Anytime i reach out to Codisto support, they research, tell me to communicate with Amazon , provide a batch ID and amazons error message and now I'm the middle person relaying information back & forth to Codisto with no resolution. A simple listing became a nightmare for 2 weeks straight, dont waste your time.

Store Using app Total reviews Average rating
Wayla Dealz 18 days 1 1.0
1 / 5 Share
Jan. 25, 2023

I signed up a month or so ago. Followed their instructions to setup amazon id's etc - verified over the top ID requirements on the basis of info provided that first 50 orders will be free. I thought that's great way to test waters, however within a week of joining I get charged $64 - keep in mind my listings were not even active. I contacted the app team and was told they are NOT amazon ....and 3rd part = why has Shopify & app developer not made this clear to begin with, also app developer apparently has zero leverage with Amazon - so I got handballed to Amazon who have till date not refunded my money. Just upset at the whole BS

Store Using app Total reviews Average rating
I Love Tunics About 1 month 20 4.6
Developer Reply

Thanks for your feedback We have reached out directly. We are an integration app and our only affiliation with Amazon, eBay, Walmart and Google are through their API. All marketplaces have their own charges that we are not in control of. We apologise if you feel you have been misled about these charges whilst installing our app, we will happily take further feedback on this process. Nikki

5 / 5 Share
Jan. 24, 2023

Set up my first product today with support from a very patient and informative chat rep named Joy. Thanks for your help and patience to show me how to set up products. Looking forward to a streamlined integration after setup is complete.

Store Using app Total reviews Average rating
The Bali Market 3 months 9 4.9
Developer Reply

Thanks for your review! Glad to have you on board and Joy says "thanks". We look forward to working with you :) Please reach out anytime! Nikki

5 / 5 Share
Jan. 24, 2023

App works perfectly, brings all of our orders into shopify from amazon. Support is great, instant reply on livechat and very helpful.

Store Using app Total reviews Average rating
Personal Projector 9 months 5 3.6
Developer Reply

Thanks for your review! We're so glad you have had a positive experience with our app! Our team is available 24/7 please reach out anytime! Nikki

5 / 5 Share
Jan. 24, 2023

Good customer service. hbjmll,;;;lygtftfyguijokokggtyhjhjkjloigtdrfyjkklklkjiyyyygttyuyuiiiokpuyytyyu

Store Using app Total reviews Average rating
Keste_Living 2 months 2 5.0
Developer Reply

Thanks for your review! Glad you had a positive experience with our Support Team! Please reach out anytime! Nikki

5 / 5 Share
Jan. 23, 2023

very helpful support, would recommend using this app. They walked me through every step of listing my products on amazon

Store Using app Total reviews Average rating
La Dame The Label 4 months 1 5.0
Developer Reply

Thanks for your review! We're so happy you were able to list your products on Amazon! And thank you for your recommendation!!! :) Please reach out anytime! Nikki

5 / 5 Share
Jan. 23, 2023

They're always so helpful! :) Very satisfied with their support and they service. Highly recommended.

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 21, 2023

very good customer support so far I have had app for a couple of weeks and they walked me through step by step.

Store Using app Total reviews Average rating
ShopEbonyMonique About 2 months 6 5.0
5 / 5 Share
Jan. 19, 2023

Great app. I tried a few and this one was the first one that actually uploaded en synced products with my Amazon account. Support online was very helpful!

Store Using app Total reviews Average rating
usaretailcompany About 1 month 1 5.0
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