Amazon by Codisto
Sell on any global Amazon site, directly from Shopify
Rating
4.8
feedback
761
chart
#5,991
All reviews
Rating Breakdown
Review RSS Feed
Feb. 8, 2023
Ive never experienced such patient technical support through anywhere like ive experienced here tonight. Very impresed and happy i chose this path for my small business
Thanks for your review! So glad you have had a positive experience with our support team. They are very knowledgeable and renowned for their patience :) Please reach out anytime! Nikki
Feb. 9, 2023
Great app to sync our amazon store with our site - the support is amazing: very responsive and helpful! Mark, Ice, and Russ are all knowledgable and patiently helped me dig into understanding how to use the platform, coming from a place where I didn't even know what amazon feeds were.
Feb. 3, 2023
overall this works pretty well for me. I did have problems with it, but support were in the end on it to help me. it is user-friendly and doesn't take long to learn how to use it
Feb. 2, 2023
It was easy as soon as I ask for some help. Ice was a great help, fixed my problem within a few minutes. Highly recomended.
Feb. 2, 2023
Very useful app and very helpful and friendly support team always ready to help, highly recommended :)
Feb. 1, 2023
This app makes it easy for us to list our Shopify products on Amazon, a few clicks and it's done. Their support is responsive, Jason helped us with questions to get us up and running. Great app.
Jan. 31, 2023
It is the easiest way we found to sync our products on Amazon. We can add products to Amazon in just a few clicks. I had an issue the other day and someone resolved it in a few minutes over chat. Highly recommended.
Jan. 27, 2023
Mariel was so great to work with! Everyone here is great! They are always here to help me, and I truly appreciate them.
Thanks for your review! Mariel will be thrilled with your comments! Our Support team are very knowledgeable and patient and love to solve issues :) Please reach out anytime! Nikki
Jan. 27, 2023
Had some issues with syncing my products but Codisto customer support helps me all throughout my listing process and they are all amazing. Keep it up!
Thanks for your review! The team are available 24/7 and waiting to help you with your query! Please reach out anytime! Nikki
April 7, 2023
Updated: Working much better. Well, what loads is. Lots of other items are not. Having been asked to give a 5-star review - which we did because they asked nicely and we'd love it to work - we waited for products to be processed. After a few weeks we were told they were all ok. then we looked - no - still not done. It's been a huge waste of time. Can anyone recommend an alternative, please? Previously: The customer service is swift, patient and really tries to help. But the app fails so often. We're sticking with it for now because listing on Amazon is tricky. Hopefully, the developers will fix this app's failings, and it proves to be an asset to us and worth the effort. PS - support can also be patchy (and unreliable).
Thanks for your feedback, We are currently working with you to resolve the issues you have raised and are confident these can all be resolved. Our support team are online 24/7 and would almost always respond within an acceptable timeframe. There may be occasions during unusually busy periods that can cause a delay, this is highly irregular. I have also reached out directly. Nikki
Jan. 26, 2023
The Customer service is always helpful, no matter what time i contact them they help with patience and check my listing one by one and let me know how to fix the issues or what are the causes of the issue. So far I wasn't able to see all my products information plus price plus pictures on Amazon, I am not sure if there is a technical issue between Amazon and Codisto that Amazon is not being able to receive all the products detail from Codisto. Hope they improve this part and solve this issue so we could continue our business with Codisto. I am double checking all my listing to see if there is anything that i missed thats causing this problem. Hope it get resolved. other than that, I love their Customer Service!
Thanks for your review! We have worked with you to resolve these issues :) The support team is available 24/7, please reach out anytime! Nikki
Jan. 26, 2023
The worst Shopify FBM to Amazon listing app ever. Parent SKUs aren't paired with Varients in ASC, feeds don't provide all the information to Amazon, and this app doesnt screen for potential errors. Anytime i reach out to Codisto support, they research, tell me to communicate with Amazon , provide a batch ID and amazons error message and now I'm the middle person relaying information back & forth to Codisto with no resolution. A simple listing became a nightmare for 2 weeks straight, dont waste your time.
Jan. 25, 2023
I signed up a month or so ago. Followed their instructions to setup amazon id's etc - verified over the top ID requirements on the basis of info provided that first 50 orders will be free. I thought that's great way to test waters, however within a week of joining I get charged $64 - keep in mind my listings were not even active. I contacted the app team and was told they are NOT amazon ....and 3rd part = why has Shopify & app developer not made this clear to begin with, also app developer apparently has zero leverage with Amazon - so I got handballed to Amazon who have till date not refunded my money. Just upset at the whole BS
Thanks for your feedback We have reached out directly. We are an integration app and our only affiliation with Amazon, eBay, Walmart and Google are through their API. All marketplaces have their own charges that we are not in control of. We apologise if you feel you have been misled about these charges whilst installing our app, we will happily take further feedback on this process. Nikki
Jan. 24, 2023
Set up my first product today with support from a very patient and informative chat rep named Joy. Thanks for your help and patience to show me how to set up products. Looking forward to a streamlined integration after setup is complete.
Thanks for your review! Glad to have you on board and Joy says "thanks". We look forward to working with you :) Please reach out anytime! Nikki
Jan. 24, 2023
App works perfectly, brings all of our orders into shopify from amazon. Support is great, instant reply on livechat and very helpful.
Thanks for your review! We're so glad you have had a positive experience with our app! Our team is available 24/7 please reach out anytime! Nikki
Jan. 24, 2023
Good customer service. hbjmll,;;;lygtftfyguijokokggtyhjhjkjloigtdrfyjkklklkjiyyyygttyuyuiiiokpuyytyyu
Thanks for your review! Glad you had a positive experience with our Support Team! Please reach out anytime! Nikki
Jan. 23, 2023
very helpful support, would recommend using this app. They walked me through every step of listing my products on amazon
Thanks for your review! We're so happy you were able to list your products on Amazon! And thank you for your recommendation!!! :) Please reach out anytime! Nikki
Jan. 23, 2023
They're always so helpful! :) Very satisfied with their support and they service. Highly recommended.
Jan. 21, 2023
very good customer support so far I have had app for a couple of weeks and they walked me through step by step.
Jan. 19, 2023
Great app. I tried a few and this one was the first one that actually uploaded en synced products with my Amazon account. Support online was very helpful!