Rating

4.0

feedback

26

Reviews

chart

#3,939

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    27%
  • Less than a year
    50%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the ease of use, fast customer support, and efficient setup process. Users appreciate the intuitive graphical user interface and the responsiveness of the customer service team. The app is praised for its functionality in automating FBA fulfillment and saving time for merchants. However, there are some negative reviews mentioning issues with order syncing, tracking numbers, and slow performance. Some users also expressed dissatisfaction with the app's impact on inventory management and sales.

Highlights

Ease of use, fast customer support, efficient setup process
Automating FBA fulfillment, saving time
Issues with order syncing, tracking numbers, slow performance
Inventory management impact, sales impact
Responsive customer service, intuitive interface

Rating Breakdown

  • 5
    73% (19 ratings)
  • 4
    8% (2 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2025

Todo perfecto, increíble asistencia y facilidad en la app. Gracias

Store

HAMINOS

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

This graphical user interface is designed to be very intuitive and easy to use, making operations simple and fast. The customer support team's response speed is impressive; they always quickly resolve my queries and issues. The setup process of this system is the most concise and logical I have ever encountered, greatly simplifying my workflow. This team is fantastic; their products are highly professional and provide us with great assistance. Additionally, their after-sales service is excellent, making them a very professional team.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

5 / 5 Share

Sept. 9, 2024

Easy GUI Fast with customer support The easiest and logical setup that I have seen so far ;) I requested that the fulfillent shoud be done on "fulfilment order" level and not on "order" level and they are working on it. Currenly no app supports this and this would be an absolute game changer in terms of automation for any seller that has multiple shopify warehouses and uses FBA MCF as one of them!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

1 / 5 Share

May 16, 2024

Application qui ne marche pas et service client médiocre.. a fuir

Using app

5 months

Total reviews

11

Average rating

4.3

Developer Reply

While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.

1 / 5 Share

May 7, 2024

Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..

Store

HYKLE

Using app

5 months

Total reviews

12

Average rating

2.9

Developer Reply

While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again. You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.

All reviews

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