Rating

3.3

feedback

23

Reviews

chart

#9,128

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    48%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include responsive customer service, helpful support, and the app's ability to save time and streamline FBA shipping processes. Users appreciate the app's functionality and customizability. On the other hand, negative reviews highlight issues such as the app not syncing orders properly, slow loading times, and bugs affecting fulfillment location and tracking numbers. Some users also mentioned problems with inventory quantity syncing and the app causing disruptions to sales on other platforms like eBay and Shopify.

Highlights

Responsive customer service and support
App functionality and customizability
Issues with order syncing and fulfillment
Inventory quantity syncing problems
Disruptions to sales on other platforms

Rating Breakdown

  • 5
    70% (16 ratings)
  • 4
    9% (2 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 16, 2024

Application qui ne marche pas et service client médiocre.. a fuir

Using app

--

Total reviews

4

Average rating

3.0

1 / 5 Share

May 7, 2024

Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..

Store

HYKLE

Using app

5 months

Total reviews

10

Average rating

3.3

5 / 5 Share

Dec. 4, 2023

Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs. Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.

Store

PROIRON

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

5 / 5 Share

Aug. 2, 2023

Amazing app. They provided service even when the emails where in my spam box.. they are so kind. Amazing amazing it works so well and has so many functions and customizability

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

5 / 5 Share

Nov. 29, 2022

Very happy with the app. Had two hiccups when we first installed the app. Customer Support was very quick to respond and provided clear and detailed direction to resolve the issue.

Store

Pawlife

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

All reviews

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