Shipr for Amazon FBA / MCF
Amazon FBA / MCF Shipr Shopify App
Rating
3.8
feedback
25
chart
#4,971
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
24%
-
Less than a year
52%
-
More than a year
16%
Reviews Summary
The Shopify App has received a mix of positive and negative reviews from users. On the positive side, users appreciate the intuitive and easy-to-use graphical user interface, fast and responsive customer support, and the logical setup process that simplifies workflow. Users also praise the app for its professional products, excellent after-sales service, and the ability to quickly implement user suggestions. However, on the negative side, some users have reported issues with the app not functioning properly, such as failing to sync orders, not adding tracking numbers upon fulfillment, and slow loading times. Additionally, there are complaints about buggy behavior, incorrect fulfillment locations, and unresponsive customer support in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 4, 2024
This graphical user interface is designed to be very intuitive and easy to use, making operations simple and fast. The customer support team's response speed is impressive; they always quickly resolve my queries and issues. The setup process of this system is the most concise and logical I have ever encountered, greatly simplifying my workflow. This team is fantastic; their products are highly professional and provide us with great assistance. Additionally, their after-sales service is excellent, making them a very professional team.
Sept. 9, 2024
Easy GUI Fast with customer support The easiest and logical setup that I have seen so far ;) I requested that the fulfillent shoud be done on "fulfilment order" level and not on "order" level and they are working on it. Currenly no app supports this and this would be an absolute game changer in terms of automation for any seller that has multiple shopify warehouses and uses FBA MCF as one of them!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
May 16, 2024
Application qui ne marche pas et service client médiocre.. a fuir
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. You can write to us anytime at [email protected]. We're happy to help.
May 7, 2024
Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again. You can write to us anytime at [email protected]. We're happy to help.
Dec. 4, 2023
Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs. Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
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