Shipr for Amazon FBA / MCF
Save time by automating order fulfillment via Amazon FBA /...
Rating
4.1
feedback
31
chart
#2,592
All reviews
Review RSS Feed
Jan. 14, 2026
Very Disappointed. The app didn't create a fulfillment service selection for my product so I had to uninstal > reinstall to correct the issue. Upon trying to reinstall I received a 500 error that Shopify was unable to resolve. There is not support for the product and documentation is vague. Now I'll have to dispute charges with credit card company. Just a headache all around. I've spend days trying to resolve the issue without a peep from Shpir.
While we truly appreciate you taking the time to share your feedback, we’re genuinely sorry to hear that your experience with our app was not a positive one. We’d like to clarify that Shipr does not create a fulfillment service on your Shopify store, nor is this stated anywhere in our documentation. Instead, Shipr uses the inventory location configured within the app and assigns it as the default location for order fulfillment—no additional fulfillment service setup is required. We were a bit disappointed that we didn’t get a chance to assist you before the review was posted. Had you reached out to us even once, our team would have been more than happy to investigate and resolve the issue for you. We did try to contact you shortly after the review was submitted, but unfortunately, we haven’t received a response yet. You can write to us anytime at [email protected]. We're happy to help.
Nov. 4, 2025
I really would like to like this app, but I still need to give it low rating. The functions are in general totally sufficient für most stores, who want to use MCF. But the biggest downside is, it constantly has issues. I am running this app for about 1 month, and I wrote probably 10 tickets already. Mysteriously the app suddenly stops doing automatic orders without any reason, then sometimes the order is processed but the tracking link is not updated. Everything is connected properly and there is stock available, ist just happens so regularily that for a serious business this service is not reliable enough. Then our valued customers are complaining on our side, that they did not get their package on time or they did not get their tracking link, etc. we suffer and have more workload in the end, because of fail functions of this app. I decided to use this app because the price was lower compared to the more well known apps, but sadly it does not help when it does not deliver what it should. They need to improve this issues very urgently, I am sure I am not the only customer, who experiences the same issues.
Store
MatchaTherapy
Using app
About 1 month
May 16, 2024
Application qui ne marche pas et service client médiocre.. a fuir
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. You can write to us anytime at [email protected]. We're happy to help.
May 7, 2024
Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again. You can write to us anytime at [email protected]. We're happy to help.
Oct. 7, 2021
Never use this app. Changed all the shopify inventory quantity to 0 when not listed on Amazon destroyed our sales on ebay and shopify and lost all sales history on popular items. This app was the biggest mistake we ever made no control options to sync perticular SKUs. App lost us thousands in revenue and time!
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. If the app is configured correctly, the inventory gets synced perfectly. The app does not reset the inventory to 0, when not listed on Amazon. I am confident that it is due to some other reason, including activation of Shopify's built in Amazon Integration. We have hundreds of stores syncing the Amazon products without any issues. I'd hoped that if you could have emailed us even once we would have investigated the issue for you. You can write to us anytime at [email protected]. We're happy to help.