All reviews

Rating Breakdown

  • 5
    75% (21 ratings)
  • 4
    7% (2 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (4 ratings)

Reviews with Text

  • 100% (28)
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1 / 5 Share

Nov. 4, 2025

I really would like to like this app, but I still need to give it low rating. The functions are in general totally sufficient für most stores, who want to use MCF. But the biggest downside is, it constantly has issues. I am running this app for about 1 month, and I wrote probably 10 tickets already. Mysteriously the app suddenly stops doing automatic orders without any reason, then sometimes the order is processed but the tracking link is not updated. Everything is connected properly and there is stock available, ist just happens so regularily that for a serious business this service is not reliable enough. Then our valued customers are complaining on our side, that they did not get their package on time or they did not get their tracking link, etc. we suffer and have more workload in the end, because of fail functions of this app. I decided to use this app because the price was lower compared to the more well known apps, but sadly it does not help when it does not deliver what it should. They need to improve this issues very urgently, I am sure I am not the only customer, who experiences the same issues.

Store

Using app

--

1 / 5 Share

May 16, 2024

Application qui ne marche pas et service client médiocre.. a fuir

Using app

5 months

Total reviews

14

Average rating

4.1

Developer Reply

While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. You can write to us anytime at [email protected]. We're happy to help.

1 / 5 Share

May 7, 2024

Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..

Store

HYKLE

Using app

5 months

Total reviews

18

Average rating

2.3

Developer Reply

While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again. You can write to us anytime at [email protected]. We're happy to help.

1 / 5 Share

Oct. 7, 2021

Never use this app. Changed all the shopify inventory quantity to 0 when not listed on Amazon destroyed our sales on ebay and shopify and lost all sales history on popular items. This app was the biggest mistake we ever made no control options to sync perticular SKUs. App lost us thousands in revenue and time!

Using app

About 1 hour

Total reviews

4

Average rating

4.0

Developer Reply

While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. If the app is configured correctly, the inventory gets synced perfectly. The app does not reset the inventory to 0, when not listed on Amazon. I am confident that it is due to some other reason, including activation of Shopify's built in Amazon Integration. We have hundreds of stores syncing the Amazon products without any issues. I'd hoped that if you could have emailed us even once we would have investigated the issue for you. You can write to us anytime at [email protected]. We're happy to help.