Rating

3.7

feedback

63

Reviews

chart

#630

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    75%
  • More than a year
    3%

Reviews Summary

The Amazon MCF app has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted include the convenience of integrating Amazon's fulfillment services with Shopify, fast shipping speeds, and the app being free to use. Users appreciate the seamless setup process, the ability to automate order processing, and the helpful support provided by specific team members like Sonja and Adam. On the other hand, negative reviews mention issues such as delays in order fulfillment, lack of support, inaccurate sync, and difficulties with SKU mapping. Some users have expressed frustration with Amazon's handling of orders and inventory discrepancies.

Highlights

Convenience of integration and fast shipping speeds
Positive feedback on setup process and automation
Mixed reviews on support quality
Issues with delays in order fulfillment and inaccurate sync
Frustration with SKU mapping and inventory discrepancies

Rating Breakdown

  • 5
    60% (38 ratings)
  • 4
    11% (7 ratings)
  • 3
    6% (4 ratings)
  • 2
    6% (4 ratings)
  • 1
    16% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 10, 2024

Works decently well FEATURE REQUEST: Can we do a mapping that includes quantity? E.g. one of our items on Shopify is actually 3 units one of our Amazon SKUs. So I can't do that mapping properly because I don't have the option to select a quantity of SKU in the mapping, just map Amazon SKU to Shopify SKU

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 6, 2024

I recently started using Amazon MCF, and it’s been a lifesaver for managing my store’s fulfillment process. This app integrates perfectly with Shopify and lets me use Amazon’s fulfillment services for my orders. It’s super convenient—orders are shipped fast, and I don’t have to worry about inventory logistics anymore.

Using app

3 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 4, 2024

Amazon does not care at all about their Amazon MCF customers. They are the lowest priority and Amazon doesn't fulfill our products or give any update to the customer until the last day. Recently, they imported all of our products under the wrong sku. Mistakes are ok, but then they gave us a random date that was 6 weeks out and said they wouldn't even investigate that they were sending our customers the wrong sku until the date passes. So they have been sending incorrect shipments out to our customers and have told us they won't care about that shipment until after the 6 weeks passes. I wouldnt recommend MCF to any business.

Store

Ziwi

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ziwi - thank you for taking the time to leave a review. Feel free to reach out to [email protected] and we will be happy to assist you.

5 / 5 Share

Sept. 21, 2024

Excellent! So much faster than any other 3rd party app available on here and it's FREE! You'll notice a lot of the negative review are on the MCF service more than the app, well, I can say (as of Sept 2024) they're recently upgraded all of their shipping speeds as well. I don't know why anyone would pay for a 3rd party app when this one is available and works like a charm! I've never once had to reach out for support like I have with the other apps.

Using app

10 days

Total reviews

9

Average rating

2.6

2 / 5 Share

Aug. 5, 2024

they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries

Store

NOGY

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi NOGY - thank you for taking the time to leave a review. We will consider your feedback as we think about new features to add to our app in the future.

All reviews

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