All reviews

Rating Breakdown

  • 5
    61% (38 ratings)
  • 4
    10% (6 ratings)
  • 3
    6% (4 ratings)
  • 2
    6% (4 ratings)
  • 1
    16% (10 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Aug. 5, 2024

they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries

Store

NOGY

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi NOGY - thank you for taking the time to leave a review. We will consider your feedback as we think about new features to add to our app in the future.

2 / 5 Share

June 14, 2024

The primary reason I've only given 2 stars to this app is the lack of support for it. In 4 days of trying, I still can't get any. Five days ago a customer placed two orders. I sent in a request for fulfillment. FBA never acknowledged it. (Meaning, it doesn't even show up as "pending"). So the order is stuck. I can't cancel the order in Shopify because I've already requested fulfillment. And since FBA has no record of the order, there's nothing I can do on their end to resolve the issue.

Store

Bluccii

Using app

5 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi Bluccii - thank you for your review and we were happy to resolve your issue once you reached out to [email protected]. Feel free to reach out to us directly in the future if you have any other questions!

2 / 5 Share

Sept. 28, 2023

SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue Thank you

Store

Zilaya

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Hi Zilaya - we attempted to contact you through our support email, but have not heard back yet. Please note that to be able to map your SKUs within the MCF app, you first need to create your listings in SellerCentral and enable the products for Fulfilled by Amazon. Please do not hesitate to reach out if you have any questions and we will be happy to assist.

2 / 5 Share

March 14, 2023

Does not Allow to have multiple shopify accounts connected, you can only use one. the old method allows you to create fulfillment to multiple accounts.

Using app

13 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi Popular Holsters - thank you for your review. We heard your feedback and we just launched the ability to connect multiple Shopify storefronts to one Amazon account today! Feel free to reach out to us at [email protected] if you have any questions.