AOV.ai Post Purchase Upsell
Increase AOV with 1-Click Upsell & Thank you page offers
Rating
4.9
feedback
104
chart
#918
All reviews
Review RSS Feed
Nov. 11, 2025
Amazing review and exceptional customer service by Susan. All products from AOV.ai are the best in the shopify store.
Nov. 8, 2025
Another amazing App from AOV - this is a game changer with various options and AI to be able to capture more business from my customers. Setting up and testing was easy with the help and guidance of Susan in support. She is knowledgeable, helpful and nothing is too much. She is a credit to the support team - all of whom are very helpful. I recommend this App to anyone looking for great after sales functionality
Nov. 3, 2025
One of the best customer service teams I've ever dealt with. They're incredibly fast to respond and always go the extra mile. There’s no AI-like clank or cold scripted replies...every interaction feels genuinely human! :) I can only say positive things about their apps, and when something isn’t working right, they actually take the time to find a solution. Highly recommend!
Store
Abbey Essentials
Using app
3 months
Nov. 3, 2025
This app is awesome and depending on the offer presenting can be a great way to increase revenue. Still getting a hang of things but whenever I run into any issues their support team is always there to help out. Susan was absolutely fantastic and super patient. Always recommend an app with a great team like this working behind it!
Store
Absolute Level Up
Using app
4 months
Nov. 1, 2025
Great app, and fantastic support, alway help you within a minute
Store
Rimora
Using app
9 days
Oct. 25, 2025
I own several AVADA products — they all perform far better than their direct competitors, and their 24/7 customer service is something I’ve never experienced elsewhere. It’s true they don’t have many reviews, but trust me: once you try them, you’ll want all their products. They’re simply the best
Oct. 20, 2025
Tiffany really helped us setup our post purchase offer for our store. We really appreciate her help and support.
Oct. 12, 2025
Absolutely killer app — does exactly what it says and makes my workflow way smoother. But what really stood out was the customer service. I had a couple of questions setting things up and Susan from support jumped in instantly, walked me through everything, and followed up to make sure it was all running perfectly. You don’t see that level of care often. Huge props to the team (and Susan especially).
Oct. 6, 2025
this app is so amazing that i can add different upsell for several page, including thank you page, order status page and so on, i think it will help my business. Also when i install, i have some problems, the staff - Tiffany is very patient and helpful to help me to deal with my problems, and then she is very efficient and effective, and professional, so as a business owner, i recommend this app, and then appreciate Tiffany very much!
Sept. 29, 2025
Susan was wonderful and helpful in setting up my offers. She was a good communicator and understood my questions perfectly. Yay, Susan!
Sept. 25, 2025
I had an amazing experience with the support team! Dana was super helpful and guided me step by step in setting up the upsell app. Everything works perfectly now thanks to her clear instructions.
Sept. 24, 2025
Excellent App, easy to use. Team is very responsive and was able to complete custom requirements for our specific shopify store in 5 days! Highly recommend working with this team and app.
Sept. 22, 2025
I’d like to thank the support team for their quick and professional help especially Tiffany who was very responsive and supportive. As for the app, I’m still in the testing phase, but I’m already excited about the features it offers and looking forward to using it more in my store.
Sept. 17, 2025
Great app! Have some troubles installing, but Kyle helped so much! Amazing customer support!
Sept. 13, 2025
Excellent app, excellent customer service especially for app setup. Annie helped make sure I was setup correctly and everything was in place. My AOV has increased and I look forward to getting an even better AOV due to this app. I absolutely love using this app!
Sept. 3, 2025
This app has been very positive so far, we've used it almost 2 months, and we do see extra items being added. I can't give a percentage, but it's happens probably every day or every other day. The customer service has been good and always on it. The only complaint I would have is that there are several things that you have to request to be turned on, or to be extended. Which honestly, happens very quickly, within minutes usually. With that said, why not make these default instead of having to request, it adds speedbumps where they aren't necessary, and frustration on the users side of having to add an extra step.. Support has been great though!