AOV.ai Post Purchase Upsell

The reviews are overwhelmingly positive, with merchants repeatedly praising the app’s ease of use, smooth setup, clean interface, and strong upsell functionality. Many users say it helps increase average order value, works reliably, and offers useful features like post-purchase, thank-you page, and order status page upsells. A major highlight across the feedback is the support team: reviewers consistently mention fast responses, clear guidance, patience, professionalism, and personalized help from specific team members. Several merchants also note that support quickly resolves setup issues, explains features well, and even helps with custom requests or troubleshooting. Negative feedback is rare, but a small number of reviews mention limitations or setup issues. One user reported a serious problem where checkout branding changed and code edits were reset, advising others to avoid the app. Another reviewer mentioned being initially overwhelmed by the setup, though support quickly helped. A few comments also suggest that some users are still testing features or have not yet fully used the app, but these are not complaints so much as early-stage experiences. Overall, the sentiment is strongly favorable, with support quality standing out as the app’s biggest strength and occasional setup complexity or technical hiccups as the main concerns.