Rating

4.1

feedback

39

Reviews

chart

#4,472

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    23%
  • Less than a month
    41%
  • Less than a year
    23%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praised the app for its ease of use, effectiveness, and fast customer support. They appreciated the functionality of the app, the quick responses from the support team, and the ability to customize the progress bars. Users also highlighted the helpfulness of the support team in resolving issues and providing guidance. However, on the negative side, some users mentioned issues with customer service, particularly delays in responses or lack of support. There were also complaints about the app not working as expected in some cases, such as problems with publishing or customization limitations. Additionally, a few users pointed out specific features they wished the app had, like the ability to run multiple campaigns simultaneously or customize text for different goals.

Highlights

Ease of use, effectiveness, fast customer support
Issues with customer service, delays in responses, lack of support
App not working as expected, problems with publishing, customization limitations
Desired features like running multiple campaigns simultaneously, customizing text for different goals

Rating Breakdown

  • 5
    82% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    10% (4 ratings)

Reviews with Text

  • 79% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Very Good

Using app

3 days

Total reviews

10

Average rating

5.0

1 / 5 Share

Nov. 13, 2025

There is absolutely no customer service.

Using app

9 days

Total reviews

12

Average rating

4.7

Developer Reply

Hi — thanks for your feedback. We’re sorry this was your experience. We’ve recently taken over the app and have since rebuilt customer support to ensure all messages are answered promptly. If you’re willing, we’d really like the opportunity to help you directly. You can reach us anytime at [email protected]. — Apex Team

5 / 5 Share

Nov. 13, 2025

Store

ANCAO

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 23, 2025

app worked good until it would not let me publish, reached out twice to support, No reply

Using app

About 1 year

Total reviews

24

Average rating

4.0

Developer Reply

Hi Suzie — thank you for sharing this. We recently took over ownership and support for this app, and I’m truly sorry you didn’t receive help when you needed it. That’s not the experience we want anyone to have. Support has now been fully rebuilt, and publishing issues like this are something we actively help with. If you’re open to it, we’d really like to take a look and help resolve this for you — you can reach us anytime at [email protected]. Thank you again for your feedback — it’s helped us improve. — Apex Team

All reviews

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