Apex Cart Progress Bar
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Rating
4.1
feedback
39
chart
#4,472
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
23%
-
Less than a month
41%
-
Less than a year
23%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users praised the app for its ease of use, effectiveness, and fast customer support. They appreciated the functionality of the app, the quick responses from the support team, and the ability to customize the progress bars. Users also highlighted the helpfulness of the support team in resolving issues and providing guidance. However, on the negative side, some users mentioned issues with customer service, particularly delays in responses or lack of support. There were also complaints about the app not working as expected in some cases, such as problems with publishing or customization limitations. Additionally, a few users pointed out specific features they wished the app had, like the ability to run multiple campaigns simultaneously or customize text for different goals.
Highlights
All reviews
Dec. 12, 2025
Nov. 13, 2025
There is absolutely no customer service.
Hi — thanks for your feedback. We’re sorry this was your experience. We’ve recently taken over the app and have since rebuilt customer support to ensure all messages are answered promptly. If you’re willing, we’d really like the opportunity to help you directly. You can reach us anytime at [email protected]. — Apex Team
Oct. 23, 2025
app worked good until it would not let me publish, reached out twice to support, No reply
Hi Suzie — thank you for sharing this. We recently took over ownership and support for this app, and I’m truly sorry you didn’t receive help when you needed it. That’s not the experience we want anyone to have. Support has now been fully rebuilt, and publishing issues like this are something we actively help with. If you’re open to it, we’d really like to take a look and help resolve this for you — you can reach us anytime at [email protected]. Thank you again for your feedback — it’s helped us improve. — Apex Team
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