Rating

3.8

feedback

39

Reviews

chart

#4,919

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    26%
  • Less than a month
    38%
  • Less than a year
    21%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app's functionality and ease of use. They highlight the quick and effective customer support provided by the team. Users also mention that the app helped them increase their store's average order value and run successful campaigns. However, on the negative side, there are complaints about the app causing issues with store elements like color swatches, lack of customer service responsiveness, and limited customization options. Some users also faced challenges with campaign stacking and currency display. Overall, the app seems to have a good core functionality but needs improvements in customer service and customization options.

Highlights

Mixed reviews with positive feedback on functionality and ease of use
Effective customer support
Challenges with customization and limited options
Issues with store elements and lack of responsiveness
Positive impact on average order value and campaign success

Rating Breakdown

  • 5
    79% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    13% (5 ratings)

Reviews with Text

  • 79% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2026

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

April 28, 2026

this app RUINED my store, it messed up with my GLO color swatch and I had several purchases on the wrong number because this piece of Software.

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi Woodcraftees, we’re sorry to hear about your experience. Apex Cart is implemented as an app embed and does not make direct changes to your theme, but conflicts with other apps or theme scripts can sometimes affect storefront behavior. We’d be happy to investigate the issue with your GLO color swatch setup and help identify the cause. Please contact our support team so we can review it in detail and assist you as quickly as possible.

5 / 5 Share

Dec. 1, 2025

Very Good

Using app

3 days

Total reviews

11

Average rating

5.0

1 / 5 Share

Nov. 13, 2025

There is absolutely no customer service.

Using app

9 days

Total reviews

12

Average rating

4.7

Developer Reply

Hi — thanks for your feedback. We’re sorry this was your experience. We’ve recently taken over the app and have since rebuilt customer support to ensure all messages are answered promptly. If you’re willing, we’d really like the opportunity to help you directly. You can reach us anytime at [email protected]. — Apex Team

5 / 5 Share

Nov. 13, 2025

Store

ANCAO

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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