Apex Cart Progress Bar
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this app RUINED my store, it messed up with my GLO color swatch and I had several purchases on the wrong number because this piece of Software.
Hi Woodcraftees, we’re sorry to hear about your experience. Apex Cart is implemented as an app embed and does not make direct changes to your theme, but conflicts with other apps or theme scripts can sometimes affect storefront behavior. We’d be happy to investigate the issue with your GLO color swatch setup and help identify the cause. Please contact our support team so we can review it in detail and assist you as quickly as possible.
There is absolutely no customer service.
Hi — thanks for your feedback. We’re sorry this was your experience. We’ve recently taken over the app and have since rebuilt customer support to ensure all messages are answered promptly. If you’re willing, we’d really like the opportunity to help you directly. You can reach us anytime at [email protected]. — Apex Team
app worked good until it would not let me publish, reached out twice to support, No reply
Hi Suzie — thank you for sharing this. We recently took over ownership and support for this app, and I’m truly sorry you didn’t receive help when you needed it. That’s not the experience we want anyone to have. Support has now been fully rebuilt, and publishing issues like this are something we actively help with. If you’re open to it, we’d really like to take a look and help resolve this for you — you can reach us anytime at [email protected]. Thank you again for your feedback — it’s helped us improve. — Apex Team
I’m unfortunately very disappointed with Apex Cart Progress Bar. The app offers very limited customization and configuration options. The logic is quite restricted, and more advanced setups are simply not possible. What really concerned me: the app suddenly injected sections onto our product pages — even though no campaign was active. There was no clear way to disable or remove these sections inside the app. This creates unnecessary risk when testing apps on a live store. Customer support is only available via email, which slows down problem resolution significantly. There are better alternatives on the market at the same price point that offer more flexibility and better control. I cannot recommend this app.
The functionality is not working for drawer in dawn theme
We appreciate your feedback. We responded to the issue by email within an hour of your message and fixed it as soon as the developer was able to reach his computer. While this is no excuse, we did everything in our power to resolve the issue as soon as possible and hope you will reconsider your review. We are happy that you are still using our app besides it!
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