All reviews

Rating Breakdown

  • 5
    82% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    10% (4 ratings)

Reviews with Text

  • 79% (31)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 13, 2025

There is absolutely no customer service.

Using app

9 days

Total reviews

12

Average rating

4.7

Developer Reply

Hi — thanks for your feedback. We’re sorry this was your experience. We’ve recently taken over the app and have since rebuilt customer support to ensure all messages are answered promptly. If you’re willing, we’d really like the opportunity to help you directly. You can reach us anytime at [email protected]. — Apex Team

1 / 5 Share

Oct. 23, 2025

app worked good until it would not let me publish, reached out twice to support, No reply

Using app

About 1 year

Total reviews

24

Average rating

4.0

Developer Reply

Hi Suzie — thank you for sharing this. We recently took over ownership and support for this app, and I’m truly sorry you didn’t receive help when you needed it. That’s not the experience we want anyone to have. Support has now been fully rebuilt, and publishing issues like this are something we actively help with. If you’re open to it, we’d really like to take a look and help resolve this for you — you can reach us anytime at [email protected]. Thank you again for your feedback — it’s helped us improve. — Apex Team

1 / 5 Share

Feb. 24, 2026

I’m unfortunately very disappointed with Apex Cart Progress Bar. The app offers very limited customization and configuration options. The logic is quite restricted, and more advanced setups are simply not possible. What really concerned me: the app suddenly injected sections onto our product pages — even though no campaign was active. There was no clear way to disable or remove these sections inside the app. This creates unnecessary risk when testing apps on a live store. Customer support is only available via email, which slows down problem resolution significantly. There are better alternatives on the market at the same price point that offer more flexibility and better control. I cannot recommend this app.

Using app

Over 1 year

Total reviews

6

Average rating

3.0

1 / 5 Share

May 9, 2024

The functionality is not working for drawer in dawn theme

Store

PAPBOO

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback. We responded to the issue by email within an hour of your message and fixed it as soon as the developer was able to reach his computer. While this is no excuse, we did everything in our power to resolve the issue as soon as possible and hope you will reconsider your review. We are happy that you are still using our app besides it!