Apliiq ‑ Print On Demand
Apliiq has received overwhelmingly positive reviews from ecommerce merchants who have used the app on their online stores. Customers praise the exceptional customer service provided by individuals like Kim, Ben, Peter, and others. They highlight the quick responses, helpfulness, and attentiveness of the customer service team, making the experience of working with Apliiq smooth and enjoyable. Additionally, users appreciate the quality of the products, especially the embroidery and print-on-demand services offered by Apliiq. The platform's ease of use, seamless integration with Shopify, and customization options for branding have also been commended by reviewers. However, a few users mentioned occasional inventory shortages and issues with design complexity, which were promptly addressed by the customer service team.
Unresponsive Support I just started using Apliiq today. After the product was designed, I was able to see that the design was not centered. I did not find any way to edit the design. I used the Live Chat and Kim informed me that I cannot edit a design once it is saved. That alone is a MAJOR flaw. She informed me that I would need to delete the product and start over. What a great waste of time. I was able to delete several colors but one remains. I have been waiting for over an hour now for her to respond as to how to delete the last product. This is extremely disappointing and frustrating. Since their customer service is SO POOR I question whether I will use this site. It is not very user friendly and Printify is easier to use.
Very good experience and they've only gotten better over time. They are always updating their site to be user friendly. The back end Customer service is fantastic, we always get great service from Yash. Front end is sometimes hard to reach and the AI chat bot still has some learning to do. They have many products to choose from so thats nice. I like that we can source (recommend) products but those seem to be costly sometimes. Overall pleased.
We have used Apliiq off and on for a number of years for multiple product lines. Kim is one of their customer service agents who we have worked with from time to time and she has been an absolute pleasure to work with, and has always been extremely helpful!
been working with apliiq since i first started doing Merch . so accommodating with turnarounds and making sure i can experiment and test designs with all their different garments . Ben has always been such a help as well .
I've been with Apliiq only a couple months, but am really satisfied with my choice to work with them. Setting up a drop shipping business can be challenging, particularly with certain aspects of platform integration, and Apliiq has been really responsive and helpful via email. I also appreciate that they reach out to confirm designs for new products and provide suggestions if a design may not look good as is on a product, this type of attention is not available for other print on demand companies.
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