Motivately.com review for Apliiq ‑ Print On Demand
April 22, 2023
At first glance, i was hopeful: good branding options, and decent selections for hoodies and tees. The first issue i saw, was that some of the models for their products don't seem accurate. Secondly, when you push the product to your shopify store, the image quality greatly decreases to a blur. That would sure turn away customers. But due to their branding options, i thought i could put in the extra work and just use mockups. Though the mockups may not have the right look as the model hoodie chosen. But none of those things stopped me, i was hoping there would be a better option to printful and others. But someone made an order on April 4. Apliiq contacted me twice to confirm print placement and logo and i confirmed immediately to make sure no delay occurred. Now it's April 10th and the product isn't even pushed to the floor to be printed. Then It's April 14 and i had to contact them. They apologized and said they would accelerate it. Now it's April 18, and nothing. Crickets. By around April 19 it finally gets printed and shipped off. Luckily, i knew the person who ordered the shirt. they liked the print but even they advised me to not use Apliiq, because the wait was too much. Not to mention, while waiting on apliiq, i ordered 3 samples from Printful and they were printed and delivered a week before Apliiq. Printful isn't perfect either because they don't offer branding on some important products. so it's like choosing between two not great options, but customer satisfaction wins for now. Now, how am i going to run a business that takes 15 days to put a print on a shirt. I might as well drop ship from Antartica at this point. You know when you really want a company to do well and be the answer but they find a way to screw things up. I had no choice but to delete all Apliiq products and undo all the work i did, because customer satisfaction is the most important thing to me. I could care less about branding options when you are going to take 3/4 of a month just to print a product.
Thank you for leaving a review! Just to be clear, your customer had the product in hand within 2 weeks, not 3/4 of a month, as it was delivered on 4/19. I see that there was an internal production error, which caused the delay with this order in particular. Additionally, we just want to provide information as to what partners can expect with production times, as a single order isn't representative of the true picture. Average production times for the entire month of April 2023 across all partners was 6.3 days for our Los Angeles factory and 6.7 days for our Philadelphia factory. Average shipping transit times are 2.1 days and 2.2 days respectively for each factory. With that being said, we acknowledge we aren't perfect and Apliiq is always investing in ways to reduce our production times and fulfill orders as rapidly as possible. Best, -The Apliiq Team
Create screen print quality clothing on demand with no minimum