Li M Chi review for Apliiq ‑ Print On Demand

1 / 5

July 29, 2020

so far i have customer canceling orders due to 4 weeks behind and delivery date keeps pushing out more each week, i called customer service and it sound like they're working from out of the car. Sucks cause i had high hopes and i got my name on this marketing i been doing that seem to now get a bad rep due to the lack of professionalism on Apliiq's part.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to leave a review. We have attempted to communicate to all partners that orders are delayed between 3 and 6 weeks, my apologies if that information didn't make it to you before getting started working with us. We are making investments in production facilities, equipment, and team members and look forward to returning to our sub week turn time for orders. Due to the pandemic all of our customer service team is currently working remotely, and we are the first to acknowledge that it creates some outcomes that are less than having staff in an pure office environment. The best way to get a hold of us is via live chat on our website, where we are available M-F 9-5pm PST. Best, -Ian Gruber CEO

Apliiq ‑ Print On Demand  for Shopify
Apliiq ‑ Print On Demand
4.8 star
522 reviews

Create screen print quality clothing on demand with no minimum

Developer
Shopify App Store