Goodbyefornow review for Apliiq ‑ Print On Demand
Aug. 4, 2020
Apliiq could be 10 stars. Honestly, I was so excited when I found them, I literally used Shopify to make my website specifically to work with them. They offer everything I was looking for in a POD service, except that it takes them months to complete an order. If you want to build a business and customer service is important to you, i'm afraid Apliiq isn't the best fit. Overall, the prints are usually solid, although I have received prints from them that were obnoxiously and obviously off. I just can't continue to put the success of my business in the hands of Apliiq. To make my customers wait 3 months for their order just to have it be messed up when they get it won't set me up for success. I really do hope these guys get it figured out.
Thank you so much for taking the time to leave your review. I want to let you know that we are making investments in production capacity and in our staffing for customer services. However, these are not changes that can happen overnight and achieve the level of quality we know our partners need. We know that orders must be shipped within a week (or less) and that interacting with our customer service team, with their specific knowledge of apparel manufacturing for fashion, is one of the greatest assets of the business. Knowing how to make quality products your customers love is what we do best. As evidenced by years of 5 star reviews, prior to the pandemic, we know exactly how to help fashion brands start and grow online and we've designed our platform to do exactly that. We also know how to take care of our partners and do right by them. We appreciate your patience and understanding as we navigate some very real growing pains, but look forward to supporting you once again when we have the capacity to be a great partner for you. Best, -Ian Gruber CEO
Create screen print quality clothing on demand with no minimum