Sleepy Bear Essentials review for Apliiq ‑ Print On Demand

Feb. 6, 2021

I just started working with Apliiq in November, and for the most part, this company is excellent. I have had a pleasant experience working with them so far and look forward to continuing my business with them for a long time. A few things to mention, though, is that the product consistency needs a bit more focus. A few products came to me with deformed embroidery logos and odd tag/logo placements that were not flattering, making me wonder if the work is being checked before shipping them out. Just my two cents, but shipping out products with defects will most likely lead to upset customers, which leads to asking for a refund, a remake of the product, or a lost customer. This creates more work for everyone when the goal is efficiency, so I would suggest more focus on quality checks. The website needs some work with the organization to create less friction with finding products, adding variables, product design; when it comes to placements. And could use some updates/more options on contemporary styles and colors. Still, all in all, I know over time, Apliiq will get the job done. On a side note, I just want to give a shout out to Kim! If you guys give out awards, give one to Kim! Once again, she ceases to amaze me with her customer skills and outstanding helpfulness. I look forward to our chats and her fantastic assistance every time I have a customer service query; give this girl a raise! On that note, thank all of you over at Apliiq for your hard work during these crazy times.