Apliiq ‑ Print On Demand
All reviews
Great products. Aren’t the best prices, but tons and tons of customization to make products your own. I was just told they have a VIP program, so 20% off fixes the price issue. Also, their staff is the best in the business. Legit the easiest POD program to deal with. The competitors are in the business of arguing about things they messed up. Apliiq never messes up and is constantly there to help you out.
Thanks for leaving a quick review. Please make sure you are looking at the dropship prices, not sample prices. The Apliiq app offers the largest catalog of high quality premium apparel products. We look forward to supporting your brand. -Your Apliiq Team
Great quality and their customer service team is very responsive. Our company/brand has been a partner with Apliiq for a few years now and are very pleased.
Thank you for sharing your experience
Wow, incredible customer service! Kim and the entire CSR team bent over backwards for us. Incredible products too!
Thank you so much for leaving a review, we look forward to working with you.
When pursuing our goal to launch our brand, a few months ago, we were novice to the world of Print on Demand and eCommerce. We were also reluctant, until we discovered the Apliiq/Shopify integration. Apliiq offers a wide range of tutorials and content, on their website, that has made us well informed users, quelling that trepidation we initially faced, when starting. Since we began our journey, we have booked a "New Partner Introduction" and "Plan Your Next Collection" calls with Apliiq experts. In addition, we have had several live chats and corresponded with Apliiq experts via email and telephone. The team at Apliiq has always been more than happy to assist and provide us guidance related to Apliiq; and specific topics germane to how Apliiq and Shopify interface. In a most recent correspondence with Apliiq, I ordered a product via dropshipping. Due to the low resolution of the file, the design did not appear as expected. I reached out to Apliiq and explained the situation, and Pete from Apliiq, called me personally and offered a courtesy remake of the product design. Pete was also gracious enough to take time and discuss the details of the artwork approval process. This was very helpful refresher. We've also ordered "samples" through Apliiq, and the quality of the design/print and private labels have been excellent! We look forward to continuing our business partnership with Apliiq, and are confident this partnership will continue to be successful and create successful experiences. Thank you Apliiq for all that you do! Most Sincerely, Lamonte Whatever Wear Apparel Company
Apliiq loves connecting with our selling partners to discuss their brand, product recommendations, and all things eCommerce & fashion. We consistently hear from our selling partners that our experience and expertise in apparel is unmatched in the POD space, which shouldn't be surprising, because Apliiq only does apparel, but we do it right. 😉 The Apliiq team looks forward to connecting in our next meeting. Until that time, best of luck with your online store!
We are very happy with everything that Apliiq has done for us since we began working with them. The App is nicely integrated with our Shopify store, and everything runs smoothly throughout the entire process, from adding the designs, right through to shipping the item to our customers. On the occasions when we have needed to ask for advice or assistance, the response has always been super fast, incredibly friendly and very helpful. We look forward to growing our fantastic working relationship going forward!
So glad to hear about your experience in working with Apliiq. It warms our hearts 💓!
Great Shopify integration. Customer service is also amazing. I worked with Kim and she had very fast responses and was extremely helpful and nice!
Thank you for taking the time to leave a review, it's most appreciated!
Super customer service. Kimberly in LA and Pete in PA helped me late on a Friday afternoon and even video chatted. Kimberly also follow up after the video chat. Great job guys.
Thank you so much for leaving a review. As you see, we don't mess around with customer service! We are always happy to jump on a quick call or meeting to discuss partner needs, make recommendations, and generally help you build and amazing brand. Whether your store is small and getting started to selling millions of dollars online, we are here to provide strategy and guidance, along with manufacturing and fulfillment support. The entire Apliiq team simply loves to build and scale fashion brands. Its our "thang." 😍😂
I've used various print on demand providers over the years and this company is now at the bottom of my list. Actually, they are no longer on my list as the quality of their print work on sweatshirts is so low that I will never use them again. I sell my art designs on Gildan sweatshirts every year for the holidays and this year I decided to go with Apliiq because of their excellent reviews and I wanted to automate this portion of my business. Unfortunately, their print on demand quality, especially on RED GILDAN SWEATSHIRTS, is far from excellent... more subpar and below average. Anything printed white appeared as pink. So my Santa Claus's beard was pink... a pink beard on Santa?! Oh... he had pink eyes too. One person comment how my Santa looked high... that was NOT the look I was going for. I brought this concern to customer service and they pretty much told me that's just the way DTG is, even though I insisted that my other DTG vendors were able to print white on red without issue. That was the moment I should have left but I didn't and decided to give them a chance. So I kept them as my supplier and processed over 300 orders with them between October through mid December 2022. Now I'm dealing with customer complaints daily in my inbox and on social media. Every single last complaint was about the print quality. I understand that some of the fabric will bleed through the ink but the amount of bleed through from their printing process was terrible. I offered red, green, black and dark gray sweatshirts and the print quality on all of them were extremely poor but was most noticeable on the red ones. Some of my customers have now requested refunds just from looking at the shirt right out of the package while others have requested refunds due to the art fading away after one wash. I even had one customer who bought a shirt from me 5 years ago and from this year share photos of how the shirt from this year has faded. The 5 year old shirt looks like it was the one just bought. In addition to the terrible print quality, they ran out of stock on the blanks I needed the most and didn't alert me until well after that fact. This caused me to scramble to find a replacement vendor AND to cancel orders. All in all, I had 22 order cancellations due to them being out of stock. Other issues were present but were most likely due to the rush of the season. Still, having customers request refunds and shame me on social media all because of Apliiq's poor print quality has put a stain on my business. My customers don't know who Apliiq is so I'm the one dealing with the fallout. Lastly, their online portal is outdated and does not do a good job of keeping track of the nuances with each order. If you're only using Apliiq to print your t-shirts you may fair better than me. However, if you're using them to print on sweatshirts for your apparel business... RUN!!! Shout out to their customer service rep KIM who was the most helpful even though I was not happy with all of the headaches. The one star is for her.
Hey Daveia- The Apliiq crew is terribly sorry and surprised to read your review. Apliiq exists to create top quality apparel products and our approach is to always partner up to ensure our selling partners achieve the quality they need for their brand and their customers. Of course, this requires understanding on both sides of the partnership. I understand you spoke to our customer service team. It's unfortunate that that you didn't take us up on the offer to remake or refund the 7 complaints you received out of the nearly 500 products sent to your customers. While the 1.5% error rate is more than double our standard defect rate, there are so many things we could have done to avoid the situation all together. A few things to consider; - You brought up the print quality concern early on before many of your sales came in, the Apliiq team provided you recommendations to improve the print quality, which you didn't do and instead continued to sell hundreds more products. - Use higher quality base garments to create better printing results. You selected the cheapest hoodie Apliiq offers, you can and should reduce customer complaints by investing in higher quality blank garments. - Areas of your file that are white, did in fact print white. Update your artwork files to be white if you want the whitest possible print. You have a ton of control in your print file and small tweaks can make big impacts. - Use real images of your products, instead of computer generated mock ups which don't accurately reflect the product you are selling. Not only will real images convert better, they set appropriate expectations for your customers. Hopefully we can partner up to get the situation fully resolved for your brand. Talk soon, -Apliiq Team
I had a great experience with several employees, especially Peter and Kim. Very helpful. I would definitely commend Apliiq to customers who are looking for the best print on demand service
Thank you for your review!
Kim and Elena are the best! Super helpful & so responsive helping with anything we need via calls & chat. Products are awesome, custom branding options fantastic. Would recommend!
Kim & Elena are the BEST, so glad you had an opportunity to connect with them. Also thank you for leaving a review. Apliiq's entire customer service team is here to help your brand create and deliver premium apparel products. It's so much more than just a "shopify app" it's a team of people committed to helping your brand get off the ground.
great customer service & they offer the best color selection of all the drop shipping I've seen!! definitely would recommend.
Thank you for your review. Apliiq has spent a bunch of time an energy curating the best selection of apparel products on demand for your brand. The entire "print on demand" space can be so much more than a t shirt and coffee mug!!! Happy to share the vision and the journey with great stores like yours. ♥ -The Apliiq Team
Great products, fast and friendly customer service. I had a few issues with designing custom products and the team helped me out with pricing, shipping and technical issues.
So glad you reached out to the Apliiq team to resolve your questions. We are always standing by and ready to help!
Both I, and my customers have enjoyed this service. Staff who has assisted are friendly, patient, and efficient all at once.
Hi Empowered Seeds, We just love to help Shopify store owners make high quality apparel on demand. Hopefully that continues to shine through in the service our team members support. Best, -The Apliiq Fam
Apliiq's customer service is top notch and the quality of their prints is outstanding! Row One Brand is really pleased with Apliiq.
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Apliiq has been a game changer for our business! Customer support is unmatched (and this is coming from someone who's tried every POD out there). They personalize the experience to each client and are willing to help your business grow by coming up with creative solutions and bending over backwards to help!! Truly impressed so far and looking forward to growing my business with Apliiq!!
Thank you so much for taking the time to leave a review. We love to connect with our brand partners to solve problems, come up with creative solutions, tweak designs, etc. Never hesitate to reach out, we are here to help! 👊👍
Absolutely love Apliiq. Such an incredible partner for my business and they've helped take it to the next level. The customer service is the best I've ever had in a POD partner. We love them!
Thank you so much for sharing your experience. 🙏
Amazing print quality!! The private labeling options makes it pro. The company is also US based which is a huge plus, especially if you need to contact customer service. They have an easy live chat system and are super friendly. Overall, the best DTG.
Thank you for sharing your experience!
I use to this app to create all of my merchandise for my business. I love how it gives me complete control as well as a multitude of different products to make according to my liking. I highly recommend for all people looking to create that special piece of work to advertise their business.
Thank you so much for leaving a review!
Overall I have been very impressed with the product, fulfillment, and customer support provided by Apliiq. I have noticed some supply chain issues with popular items being out of stock, but in those instances the customer support staff have been pretty good about finding workarounds and dealing with other issues. Support team is courteous, prompt and willing to do what it takes to fix issues as they arise (Kim in particular is a rock star :) ). Happy with the decision to use Apliiq.
Thank you for sharing your experience!
Incredible. They offer the best POD services possible. Woven labels, patches, embroidery, and much more you will absolutely not find anywhere else. The customer service now is something real extraordinary. Kim and Pete went above and beyond to fix an issue I was having. Hopped on a video call and we figured this issue and resolved it together. Beyond stoked on them.
Hi Shinrai, So happy you love using our services, we have designed them with creating the highest quality apparel products for online stores like yours. Best, -Ian
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