All reviews

Rating Breakdown

  • 5
    86% (439 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (7 ratings)
  • 2
    2% (10 ratings)
  • 1
    8% (39 ratings)
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5 / 5 Share

Feb. 24, 2023

Man where do i start!? The fact that Pete Lamb and his team personally reached out to me to make sure my order was shipped out on time to make a deadline shows the level of commitment to superior customer service. My experience with Apliiq has been nothing short of amazing. If you're looking for a print on demand company for your brand look no further than Apliiq! Thank you Pete & team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. It's always best to communicate the needs of your brand to your manufacturing partners, the Apliiq team will do what we can to support your needs. Apliiq has infrastructure in place to expedite and rush deliver orders when necessary and we are not shy about putting it to work for your brand. Rushing an order or using express shipping does cost extra, so it's always best to plan accordingly whenever possible. The Apliiq team looks forward to supporting your brand!

5 / 5 Share

Feb. 23, 2023

For my business, this company has been a complete dream to work with. They are absolutely fantastic and give great customer service! It has been months of going back and forth with questions and ideas, and they have been great with answers. Shoutout to Kim for her patience with me! This company has been amazing, hope you guys can expand to Canada one day! Thank You from my whole heart for helping me make one of my dreams come to life.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. 😴💤‼ Dreams do come true & this review truly warms our heart. ♥ It underscores exactly what Apliiq is: We are your partner to bring your apparel products to life. You can create apparel products that you are proud of and your customers will cherish. Noted on Canada!!! 🤞🍁

5 / 5 Share

Feb. 23, 2023

Apliiq is a great POD supplier for brands to design private-label apparel, their selection of quality products is excellent.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a review. There are so many amazing, super high quality, apparel products that you can re-label and re-brand to be your brand. Nothing makes the Apliiq team feel better than bringing your apparel products to life. - The Apliiq team looks forward to supporting your brand

5 / 5 Share

Feb. 23, 2023

Super easy to install, integrates perfectly with my account. :). Updates were super easy no issues whatsoever. Definitely recommend. Apliiqs customer service is by far the best CS I've interacted with in this space.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. Nothing frustrates the Apliiq team more than talking to customer service AI bots, which is why we don't use them. All of Apliiq's customer service team members are expert in apparel and apparel customization and we are here to help Shopify merchants design and create apparel their brand can be proud of.

5 / 5 Share

Feb. 23, 2023

The quality of the customization and the items themselves are great! They also have an amazing customer service team. Would definitely recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. The Apliiq team takes sourcing the best quality apparel products seriously. Apliiq believes using the highest quality approaches to branding and relabeling these products to be from your brand as one of the best ways to make products on demand. - The Apliiq team looks forward to supporting your brand!

5 / 5 Share

Feb. 22, 2023

Was a little upset by my orders progress but contacted customer service and Peter Lamb was very quick to sort it out as well as his responses and solved the issue. Will definitely start using Apliiq more, Thanks Peter!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I started using Apliiq April of 2020 just to try out a new printing service and SEE the HYPE about DTG printing and they’ve definitely exceeded expectations every time….The quality of their garments are amazing and the prints and embroidery… wow I love it. Their customers service is very tentative and gives great support ,but there is one support staff named Peter L. I’ve gotten him more than 5times over this 3 years and every time goes above and beyond for me and my brand …. If you guys get him he’ll take care of you!!!!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. While Pete is amazing, all of Apliiq's customer service team members will go above and beyond for you! 🎉 Apliiq takes special pride in sourcing the best garments available on the market. Apliiq is solely focused on fashion and we know offering super high quality garments is key to having a successful brand. The last thing Shopify merchants need is another POD vendor offering a "cheaper" Gildan print. Racing to the bottom is not a formula for building long term valuable brands. With that in mind, we are happy to continue offering top quality apparel products for our premium brand partners.

5 / 5 Share

Feb. 20, 2023

The customers love the quality and they have the best POD prices. Customer service is super helpful when they respond!!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. Right now we do not offer customer service on Sat & Sun, but we are looking into ways to provide weekend support as well. Support inquiries are replied to within 24 hours and you can get a hold of a real human Mon - Fri via live chat on our website. Also, don't hesitate to book a call with Apliiq, if you prefer to speak to someone one on one to build a real relationship with your manufacturing partner.

5 / 5 Share

Feb. 17, 2023

I have worked and used Apliiq since Aug 2020. We have enjoyed the services provided and the delivery of my products in a timely matter. If things are done in error, it hasn't taken much more than a phone call or Video meeting to resolve any issues. We are not the biggest clothing line; however, We have not felt at anytime we were minimized or our concerns were reduced because of our revenue. Apliiq is growing and offering more service than even when we joined. The connection with Shopify has made automation seamless for our needs

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Apliiq is looking forward to our 3 year anniversary together. ♥ Apliiq exists to help creative entrepreneurs start and scale their brands by creating premium clothing products. Apliiq cares deeply about our community of creatives, we believe in the impact we can make on the lives of the people we serve, regardless of their top line revenue. Whether it's a side hustle or a multi-million dollar brand, you have access to real humans who know and care about what you are doing. Apliiq doesn't have any customers, only partners. Stay in touch & keep creating, Your Apliiq Team

5 / 5 Share

Feb. 14, 2023

Great experience overall making our first batch of hoodies! There was an issue with file size / image quality on our end & Pete from Apliiq was prompt to hop on a call & fix everything. Customers are loving the prints and the hoodie quality. Quick support & easy to use website. Happy to be working with the team! Thanks y'all!

Store

SadKid

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for reaching out. We are always happy to troubleshoot issues with selling partners to ensure you get the products your brand needs! Look forward to supporting your store. -The Apliiq Team

5 / 5 Share

Feb. 2, 2023

Apliiq has fantastic customer service! Prompt, helpful, and always goes above and beyond to ensure satisfaction.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you had the opportunity to connect with our Customer Service team. Please use their expertise in apparel production to create amazing products for your brand. We look forward to supporting your store.

5 / 5 Share

Feb. 2, 2023

Great quality and their customer service team is very responsive. Our company/brand has been a partner with Apliiq for a few years now and are very pleased.

Store

NuRenN

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Wow, incredible customer service! Kim and the entire CSR team bent over backwards for us. Incredible products too!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a review, we look forward to working with you.

5 / 5 Share

Jan. 27, 2023

I'm new to Apliiq and I'm loving the service. I receive sample shirts back usually with in a week. Quality is great and customer service is terrific. Keep up the good work!

Store

Crucial

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you are enjoying the Apliiq service. Keep sending those orders! Talk soon!

5 / 5 Share

Jan. 27, 2023

When pursuing our goal to launch our brand, a few months ago, we were novice to the world of Print on Demand and eCommerce. We were also reluctant, until we discovered the Apliiq/Shopify integration. Apliiq offers a wide range of tutorials and content, on their website, that has made us well informed users, quelling that trepidation we initially faced, when starting. Since we began our journey, we have booked a "New Partner Introduction" and "Plan Your Next Collection" calls with Apliiq experts. In addition, we have had several live chats and corresponded with Apliiq experts via email and telephone. The team at Apliiq has always been more than happy to assist and provide us guidance related to Apliiq; and specific topics germane to how Apliiq and Shopify interface. In a most recent correspondence with Apliiq, I ordered a product via dropshipping. Due to the low resolution of the file, the design did not appear as expected. I reached out to Apliiq and explained the situation, and Pete from Apliiq, called me personally and offered a courtesy remake of the product design. Pete was also gracious enough to take time and discuss the details of the artwork approval process. This was very helpful refresher. We've also ordered "samples" through Apliiq, and the quality of the design/print and private labels have been excellent! We look forward to continuing our business partnership with Apliiq, and are confident this partnership will continue to be successful and create successful experiences. Thank you Apliiq for all that you do! Most Sincerely, Lamonte Whatever Wear Apparel Company

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Apliiq loves connecting with our selling partners to discuss their brand, product recommendations, and all things eCommerce & fashion. We consistently hear from our selling partners that our experience and expertise in apparel is unmatched in the POD space, which shouldn't be surprising, because Apliiq only does apparel, but we do it right. 😉 The Apliiq team looks forward to connecting in our next meeting. Until that time, best of luck with your online store!

5 / 5 Share

Jan. 19, 2023

I'm a big fan of Apliiq. They do an amazing job of helping you figure out how to start and run a clothing brand. Probably one of the best things about them is their customer service. You can chat with them super easy, and they are extremely attentive. Erin in particular has helped me out a ton -- getting up and running there are little things that go wrong, and Erin worked with me to fix them immediately. Without hesitation she resent a customer a shirt due to an error. Thats just one example! Thanks Erin, and Apliiq.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. Unlike other POD platforms, we take quality seriously and stand behind our products and services. If your customer's aren't happy, we aren't happy either.

5 / 5 Share

Jan. 7, 2023

We are very happy with everything that Apliiq has done for us since we began working with them. The App is nicely integrated with our Shopify store, and everything runs smoothly throughout the entire process, from adding the designs, right through to shipping the item to our customers. On the occasions when we have needed to ask for advice or assistance, the response has always been super fast, incredibly friendly and very helpful. We look forward to growing our fantastic working relationship going forward!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear about your experience in working with Apliiq. It warms our hearts 💓!

5 / 5 Share

Dec. 30, 2022

Great Shopify integration. Customer service is also amazing. I worked with Kim and she had very fast responses and was extremely helpful and nice!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, it's most appreciated!

5 / 5 Share

Dec. 30, 2022

Super customer service. Kimberly in LA and Pete in PA helped me late on a Friday afternoon and even video chatted. Kimberly also follow up after the video chat. Great job guys.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. As you see, we don't mess around with customer service! We are always happy to jump on a quick call or meeting to discuss partner needs, make recommendations, and generally help you build and amazing brand. Whether your store is small and getting started to selling millions of dollars online, we are here to provide strategy and guidance, along with manufacturing and fulfillment support. The entire Apliiq team simply loves to build and scale fashion brands. Its our "thang." 😍😂

5 / 5 Share

Dec. 29, 2022

Kim is always helpful and knowledgeable. I love that Apliiq has real time, real people offering support rather than an annoying bot. Kim helps to lighten my work load, she makes working with Apliiq a joyful experience every time! Thanks Kim!!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a review about your experience with Kim & Apliiq. Having strong customer service to plan and build clothing lines and quickly resolve issues is so critical to creating a solid brand & manufacturing partnership. This is why Apliiq invests heavily in building our team of apparel experts. You can think if our team as a "fashion eCommerce expert" extension of your team.