Crisp ‑ Live Chat & AI Chatbot
Shopify app: Chatbot and live chat for online store -...
Rating
3.5
feedback
28
chart
#4,016
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
7%
-
Less than a month
14%
-
Less than a year
43%
-
More than a year
18%
Reviews Summary
The reviews for the Crisp Shopify App are quite mixed. On the positive side, users appreciate the ease of installation and user-friendly interface. The app is praised for its interconnectivity with various tools and the ability for any team member to handle customer inquiries. Additionally, users find the support team to be responsive and helpful. On the negative side, there are complaints about registration issues, including difficulties in signing up, errors during the registration process, and problems with binding website domain names. Some users also mentioned issues with account creation and sudden blocks without clear explanations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 23, 2024
Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.
Sept. 16, 2024
We are surprised by the issues we encountered during the application process. 1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service. 2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response. We hope these issues can be addressed promptly.
Hello Nimall, Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created. We're sorry you couldn't sign up to Crisp. Could you please email us on [email protected] and see how we could help you?
Sept. 11, 2024
Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.
Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.
Aug. 31, 2024
xoá ngay bản đồ đường lưỡi bò đi nếu không tao sẽ rate 1* bằng tất cả store tao có. Hoàng Sa và Trường Sa là của Việt Nam!
Hey! As explained through our support, we're not responsible for this as we use a 3rd-party map called Open Street Map. If you want to blame a company, please contact Open Street Map here : https://www.openstreetmap.org/help
Aug. 22, 2024
It doesn't allow account creation. Why release the app?
Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up! Alternatively, you can email us on [email protected]
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