Crisp ‑ Live Chat & AI Chatbot
Shopify app: Chatbot and live chat for online store -...
Rating
4.2
feedback
24
chart
#3,065
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
17%
-
Less than a year
50%
-
More than a year
21%
Reviews Summary
Crisp is highly recommended by users for its ease of use, user-friendly interface, and efficient customer support. The app offers a variety of communication channels, including chatbots, and is praised for its responsiveness and helpful team. Users appreciate the simplicity of Crisp compared to other platforms like Zendesk, as well as its advanced features for managing customer relationships. However, there are some concerns about the cost for the monthly fee and limitations in the free version. Overall, Crisp is lauded for its effectiveness in improving customer experience and streamlining support processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 4, 2024
I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.
May 22, 2024
je recommande à 100% CRISP le support et incroyablement réactif! j'ai été accompagné à chaque étapes. Merci!
Jan. 28, 2024
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