Crisp ‑ Helpdesk & AI Chatbot
Shopify app: AI-powered chatbot and Helpdesk
Rating
4.5
feedback
35
chart
#2,792
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
6%
-
Less than a month
14%
-
Less than a year
51%
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More than a year
26%
Reviews Summary
The reviews for the Crisp Shopify App are overwhelmingly positive, with users praising its ease of installation, user-friendly interface, and excellent customer service. Many users appreciate the app's all-in-one communication tool capabilities, including live chat, ticket management, and AI features. The pricing is also highlighted as very competitive compared to other similar apps. However, there are a few negative reviews mentioning issues with account creation, registration process errors, and difficulties with domain binding. Some users also expressed frustration with account suspension and verification processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
Crisp is the Backbone of Our Lean, Mean Tech Stack Reviewed by: Ian (Founder, WALL ART by Sonia) As a brand-new startup with limited manpower and a relentless vision, we needed tools that could punch above their weight. Crisp has been a standout from day one. It integrated seamlessly with our Shopify store and fits beautifully into the lean tech stack we assembled—alongside Klaviyo, Rapid Reviews, and more. The unified inbox, mobile alerts, and clean interface have made staying in touch with our customers not only easy—but personal. In an e-commerce world flooded with automation, Crisp helps us feel human. It gives us the power to support our visitors quickly, warmly, and with a personal touch—no matter where we are. If you're building something special with limited hands on deck, don’t overlook Crisp. It’s not just a chat tool—it’s part of how we build trust, convert better, and show up for our storyholders (aka, customers) every day.
April 3, 2025
ravi de la solution qui est synchronisée avec notre notre Aircall, et Klavyo...
March 19, 2025
Je recommande à fond Crisp : super facile à installer, génial à utiliser pour le traitement du chat et des tickets clients. Le service client est super réactif (et sympa !).
Thank you dear customers! We're glad to see you're leveraging as much as possible our customer support platform for online merchants.
March 12, 2025
Super app! heeft heel addons om extra functionaliteiten te installeren en zelf een live vertaling voor als je buitenlandse klanten krijgt! Echt super. En voor een hele schappelijke prijs ;)
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