Crisp ‑ Helpdesk & AI Chatbot for Shopify

Crisp ‑ Helpdesk & AI Chatbot

Shopify app: AI-powered chatbot and Helpdesk

Developer

Rating

4.2

feedback

39

Reviews

chart

#3,012

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    5%
  • Less than a month
    10%
  • Less than a year
    44%
  • More than a year
    23%

Reviews Summary

The reviews for the Crisp Shopify App are overwhelmingly positive, with users praising its ease of installation, user-friendly interface, and excellent customer service. Many users appreciate the app's all-in-one communication tool capabilities, including live chat, ticket management, and AI features. The pricing is also highlighted as very competitive compared to other similar apps. However, there are a few negative reviews mentioning issues with account creation, registration process errors, and difficulties with domain binding. Some users also expressed frustration with account suspension and verification processes.

Highlights

Ease of installation and user-friendly interface
Excellent customer service
Competitive pricing
Account creation and registration process issues
Account suspension and verification processes

Rating Breakdown

  • 5
    79% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

ravi de la solution qui est synchronisée avec notre notre Aircall, et Klavyo...

Store

Rutile

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2025

Je recommande à fond Crisp : super facile à installer, génial à utiliser pour le traitement du chat et des tickets clients. Le service client est super réactif (et sympa !).

Store

Jho

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Store

Féroce

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Super app! heeft heel addons om extra functionaliteiten te installeren en zelf een live vertaling voor als je buitenlandse klanten krijgt! Echt super. En voor een hele schappelijke prijs ;)

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2025

It's a great all-in-one communication tool. Perfect to allow sales and support worlwide.

Using app

About 2 years

Total reviews

10

Average rating

4.6

All reviews

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