All reviews

Rating Breakdown

  • 5
    95% (124 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

Support was VERY nice and hands on, actively diving into my theme and helping me solve the problem immediately. Definitely thankful for their support. Keep up the good work!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

I love the app! The support is super helpful! You can reach out and plan a date to meet them online and discuss whatever you dont understand. They take the time to go through things step by step with you and help you out on how to use it. Overall the app is really user friendly Thumbs up!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

We have just signed up to use this app & needed help with setting it up. The support staff were very thorough, patient & clear with their directions (special thanks to Yash). Whilst we have not yet tested the customer experience, the support with set up has been fantastic & would recommend based on our experience so far.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Very effective, easy-to-use application. Support is very professional and involved in every request. A google meeting was held to answer a request and several solutions were proposed. I recommend the application without hesitation.

Store

Ptilou

Using app

About 21 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

July 31, 2023

One of the best delivery and timing app in shopify! Fulfilled all our requirements for further expansion and increased our sales! Outstanding support from the team as well. We even engaged the team to build additional features for our store. Definitely recommended if you are looking for expansion for your shopify store!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

Great Service and Great App. Very helpful with all questions and concerns. Would highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Hi Eva Many thanks for your help today, and sorting out the issue that stopped the calender showing on the website, to enable our customer to select a delivery date. Sarah@gogofruitbaskets

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 21, 2023

Great presentation, great improvements, keep up the good work. The functionality in practice though - can be improved. Setting a default shipping method should be an easy option for all users A delivery fee should be associated to a product, not an order. a delivery is an attribute of a product and date. This way, one can charge more then 1 delivery fees per order. An interaction with subscriptions must be considered. The mal-functionality of not being able to have date pickers on subscription products is inexcusable.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hello Meal Prep Ottawa, Thank you for taking the time to provide us with your valuable feedback and suggestions. We genuinely appreciate your positive remarks. Regarding your concerns about delivery charges at the product level and the inability to charge multiple fees per order, we want to clarify that these limitations are determined by Shopify's platform capabilities. As an app provider, we work within this framework and continually strive to enhance our app's features. However, we want to assure you that we are actively working on enhancing our app's features. The inclusion of a datepicker with subscription functionality is already on our roadmap, and we aim to make it available within the app in the near future. Once again, we sincerely appreciate your feedback, and please feel free to reach out to us if you have any further suggestions or questions.

5 / 5 Share

June 21, 2023

I had an outstanding experience with the customer service team! Yash and Akshi were incredibly helpful, responsive, and efficient in addressing all my requests and resolving any issues. A big thank you to both of them for their excellent support!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

The support team is Easily reachable and the answered my questions quickly. The App is useful to price correctly our deliveries.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Yash and Akshi were very helpful with a certain issue regarding packing slips. Would definitely recommend every shop owner to reach out.

Using app

23 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 30, 2023

Not sure about all the settings. but the support offered is great. Fixed two of my problems in two instances immediately. Good support will keep on using and explore more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

The team is very proactive and helpful. They have assisted in integration of the app and follow up in troubleshooting issues. It has been a breeze since implementing the app and always feel assured that the team is ever ready to help

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

We use this app to allow the customer to request a shipping date a checkout, though it has plenty of other functionality. The support team was great in making sure that the app was installed to our satisfaction. Excellent customer service!

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2023

Great app, Allows me to manage my orders with ease and the support team is easy to get hold of and happy to help. Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

I am happy with the app, and I was very impressed with the support I got from your team Jignesh and Akshi were super professional in their response to me queries during the google meet session.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

This app is great! Very customizable - we have different products with different lead times and are able to adjust delivery options as needed.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2023

Great treatment by the team and quick problem solving! Totally recommended, it works good and is easy to use.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dear, Thanks for this amazing review! We are delighted to hear that you had such a great experience with our "Delivery Dates & Shipping Rates". Please feel free to approach us in case of any concern our "Dedicated Support Team" will always be there to help you. Have a great day!

5 / 5 Share

May 1, 2023

Great product which helps my shop a lot! Fantastic customer support, very fast solution! I would definetly reccomend it. Good userface!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dear, Thanks for this amazing review! We are delighted to hear that you had such a great experience with our "Delivery Dates & Shipping Rates". Please feel free to approach us in case of any concern our "Dedicated Support Team" will always be there to help you. Have a great day!

5 / 5 Share

April 27, 2023

fantastic, integrated and customised the app to suit our theme requirements immediately. fantastic and so helpful

Using app

7 days

Total reviews

1

Average rating

5.0