All reviews

Rating Breakdown

  • 5
    91% (106 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 100% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

Support was VERY nice and hands on, actively diving into my theme and helping me solve the problem immediately. Definitely thankful for their support. Keep up the good work!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

I love the app! The support is super helpful! You can reach out and plan a date to meet them online and discuss whatever you dont understand. They take the time to go through things step by step with you and help you out on how to use it. Overall the app is really user friendly Thumbs up!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

We have just signed up to use this app & needed help with setting it up. The support staff were very thorough, patient & clear with their directions (special thanks to Yash). Whilst we have not yet tested the customer experience, the support with set up has been fantastic & would recommend based on our experience so far.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Hi Eva Many thanks for your help today, and sorting out the issue that stopped the calender showing on the website, to enable our customer to select a delivery date. Sarah@gogofruitbaskets

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 21, 2023

Great presentation, great improvements, keep up the good work. The functionality in practice though - can be improved. Setting a default shipping method should be an easy option for all users A delivery fee should be associated to a product, not an order. a delivery is an attribute of a product and date. This way, one can charge more then 1 delivery fees per order. An interaction with subscriptions must be considered. The mal-functionality of not being able to have date pickers on subscription products is inexcusable.

Using app

Over 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Hello Meal Prep Ottawa, Thank you for taking the time to provide us with your valuable feedback and suggestions. We genuinely appreciate your positive remarks. Regarding your concerns about delivery charges at the product level and the inability to charge multiple fees per order, we want to clarify that these limitations are determined by Shopify's platform capabilities. As an app provider, we work within this framework and continually strive to enhance our app's features. However, we want to assure you that we are actively working on enhancing our app's features. The inclusion of a datepicker with subscription functionality is already on our roadmap, and we aim to make it available within the app in the near future. Once again, we sincerely appreciate your feedback, and please feel free to reach out to us if you have any further suggestions or questions.

5 / 5 Share

June 21, 2023

I had an outstanding experience with the customer service team! Yash and Akshi were incredibly helpful, responsive, and efficient in addressing all my requests and resolving any issues. A big thank you to both of them for their excellent support!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

The support team is Easily reachable and the answered my questions quickly. The App is useful to price correctly our deliveries.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Yash and Akshi were very helpful with a certain issue regarding packing slips. Would definitely recommend every shop owner to reach out.

Using app

5 days

Total reviews

7

Average rating

4.4

5 / 5 Share

May 30, 2023

Not sure about all the settings. but the support offered is great. Fixed two of my problems in two instances immediately. Good support will keep on using and explore more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

We use this app to allow the customer to request a shipping date a checkout, though it has plenty of other functionality. The support team was great in making sure that the app was installed to our satisfaction. Excellent customer service!

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2023

Great app, Allows me to manage my orders with ease and the support team is easy to get hold of and happy to help. Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

I am happy with the app, and I was very impressed with the support I got from your team Jignesh and Akshi were super professional in their response to me queries during the google meet session.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

This app is great! Very customizable - we have different products with different lead times and are able to adjust delivery options as needed.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

fantastic, integrated and customised the app to suit our theme requirements immediately. fantastic and so helpful

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Great Service with integrating the app onto my shop theme and customising my templates. Thank you for the great service!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2023

An excellent app with a lot of customizations possible that we couldn't find with other apps. Support is efficient and friendly and able to help adjust the app to specific requirements.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

I recently got this app as it suited all my business needs. The team took the time to help me through all of the questions I had and they did so with a lot of patience. They went above and beyond to assist me and my business needs. Highly recommended!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

Customer support is 5 stars. Needed help with the integration, one chat with them, and its done! App is helpful as well for when you want it to be easier for buyers to put on a delivery date, right on the product page rather than having them to put it as a note.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Great support by the team! Good product and support given. We have a google call to go through all the details. Greeting from Singapore.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2023

Great customer service! They are super helpful and quick in their replies. Really nice delivery features as well.

Using app

8 days

Total reviews

2

Average rating

5.0