BookX Appointment Booking App
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Customer service really fast and amazing. Been taking care of by Vignesh.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Pragadhesh was excellent and helped me set up my store for everything I need. Thanks!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Nithish helped me a lot and i highly recommend book x
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
The BookX booking widget was intuitive and easy to set up with a minimal learning curve. Works as advertised/expected. For tweaks, I reached out to the BookX IT support team and Rahul was simply amazing. Very knowledgable and supportive. He got the widget set up quickly to the specification that we required and took initiative to make suggestions for improvement. He also worked with an internal teammate to ensure the button UI was of adequate size/spacing and matched the store’s branding. A++ for service and speed. After an initial run-thru, we were confident in upgrading to the paid version, which allows the widget to be used with multiple products. A thousand thanks to Rahul and to the extended BookX team for your guidance, dedication and hard work. Excellent product.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
all good very helpful. thanks.
Excellent customer support : fast, helpful and professional
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Ich starte gerade mit dieser App und kann jetzt schon sagen, dass der Kundensupport erstklassig ist! Pragatheesh hat mir wirklich mit allem helfen können, selten so einen tollen Kundensupport erlebt. Ein Stern Abzug, weil die Termine die zu einem bestimmten Datum stattfinden sollen nicht auszuwählen sind. Stattdessen muss es anders herum gemacht werden. Man muss die das Datum, wann der Termin nicht stattfinden soll auswählen um dann das bestimmte Zeitfenster wann der Termin stattfinden soll angezeigt zu bekommen. Hoffe das wird noch angepasst! Ansonsten top!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
I've tried different apps for booking. This one is great. The best thing: the support
Manaz was exceptional , he help throughout the prcoess
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All perfect! Thank you for your super support on our zoom call Mr. Vignesh!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Ottimo servizio clienti
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i really they are offering good service and support though live chat and live zoom call ... they have sorted all of the issue ..i really like to use this app .. i feel like i want every other app in shopify need a support team like this
Very Supportive with great product knowledge by Vignesh SR and Nitish.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Vignesh was very helpful.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Thank you so much for taking the time to share your feedback with us!
Nithish was very helpful in explaining our issue and resolving it. Thank you
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Durkesh, Was very helpful in getting me set up with the ap. I think this will be great fit for our store.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
I hadn't realized 1 service meant 1 product. it isn't the business's fault, but it would have helped to be clear on that. Also, since I didn't know this and made 3 classes I'm offering as products that I attached, the app locked me out entirely with no explanation as to why so it took me forever to figure it out and none of my classes had a book the slot ability, not even 1 of the 3. I wasn't allowed to make a single change and even take the subscriptions out of the products because I received the same "pay now" screen for all the tabs inside the app.
Hi Team, Thank you for trying BookX and for taking the time to share your feedback. We are sorry to hear that your experience with the app did not meet your expectations, particularly with regard to the pricing structure and initial setup. We understand how frustrating this must have been, and we sincerely appreciate your feedback. Your comments are important to us, and we would welcome the opportunity to better support you. Our team would be glad to assist you with the setup process and help tailor the widget appearance, including colors and fonts, to better match your store theme. We believe BookX can be a valuable solution for your business when configured appropriately, and we would appreciate the chance to provide you with a smoother and more positive experience. We fully respect your decision, but we kindly ask you to consider giving us another opportunity to assist you. It would be our pleasure to help you reinstall the app and ensure everything is set up correctly from the beginning. Thank you again for your time, feedback, and consideration. Best regards, Rahul Product Manager – BookX Logbase.io
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