Appointment Booking — Bookeasy
Shopify appointment booking app and Calendar booking app
Rating
4.9
feedback
277
chart
#3,122
All reviews
Rating Breakdown
Review RSS Feed
June 24, 2024
Rahul came to my rescue, simple steps and good examples. Great that there is a 24/7 chat as some apps dont have that.
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
June 23, 2024
Rahul helps me to fix issue amazing app using it Highly recommended for appointment booking
Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.
June 22, 2024
Dhina was very helpful and gave his time to help me with my set up. I recommend the service provided to anyone who is having trouble. Thank you very much
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
June 14, 2024
Perfect
Using app
About 2 hours
Total reviews
4
Average rating
5.0
Thank you for taking the time to leave us a 5-star review. Your feedback is greatly appreciated and helps us continue to improve our service.
June 13, 2024
Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did. If you want this for event purposes, I do not recommend it. It is very hard to navigate.
Dear Janet, Thank you for taking the time to share your feedback with us. We understand you are encountering significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team requires the missing order number and details recorded in Shopify but not displayed in the Bookeasy app dashboard. Additionally, if possible, please provide a screen recording of the booking process for the specific order in question. This will help us identify the root cause and implement the necessary changes to the Bookeasy app scripts to resolve the issue. We apologize for any inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We sent emails on June 12, 2024, and June 15, 2024, requesting these details. Kindly check your email for this communication. We value your feedback and are committed to resolving this issue promptly. Please allow us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team. We are always happy to help you with the complete app and its customizations according to your needs. You can schedule a convenient time for further assistance through the following link (https://calendly.com/logbase/shopify-setup) Thank you once again. Warm regards, Rahul Customer Success Manager Appointment Booking-Bookeasy App
June 11, 2024
Annie has helped in so many ways navigation and overall knowledge of the process was so helpful.
“We're really grateful and appreciate you taking the time to share your rating with us."
June 11, 2024
kavishan was amazing i set up a meeting, I had questions that where answered and he shared some insight on making it easy for my salon to see appointments, I was very pleased
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 7, 2024
Customer support is amazing! I reached out and within 10 or less minutes, I had all the edits I needed done! It's great when support is on top of it cause it makes the learning journey so more easy. Thank you Sudhan for the help :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 4, 2024
Everything I needed that other Appointment Booking apps did not have. Ran into a bit of a trouble but quickly got it figured out with the help of the quick chat. 10/10 would recommend!
Store
My Store
Using app
About 3 hours
Thank you for the wonderful review! It is always our pleasure to assist you.
May 28, 2024
Before launching booking services on our site, I tried a number of popular apps. Bookeasy is the only one that was able to fulfill all the requirements and work as intended. The customer service has been excellent.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
May 25, 2024
Die App ist der pure Gamechanger. Man braucht keine externen Tools mehr und der Support ist außergewöhnlich. Kavishan hat alles sofort für mich erledigt. Das Ergebnis hätte nicht besser sein können. Tausen Dank
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
May 23, 2024
i love how quick and helpful Dhinakar is. Very good service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 22, 2024
We received great help from Febin. Some customizations made the app perfect for our appointment setting needs. Thanks!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 21, 2024
I received excellent support from Siva through a Zoom meeting. He understood problems that I may have needed to explain better. He goes beyond expectations and provides outstanding service. Companies should praise and recognize employees like him who are kind and hardworking. Thanks a bunch!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 21, 2024
Rahul was really great and helpful, i really appreciate his help. Thanks a lot
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 20, 2024
Amazing customer service and help! Rajkumar was so helpful in solving my issue. Really appreciate it thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
May 18, 2024
Rahul is very knowledgeable on the up. helped me very fast on all my concerns. Great app! well recommended!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 17, 2024
Siva was extremely helpful.I recommend there customer support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 16, 2024
シンプルだけどパワフルで使いやすい。サポートは日本語に対応していないけれど、翻訳を使った拙い英語でも親切にサポートしてくれた。Febinありがとう。 Simple but powerful and easy to use. Although it does not support Japanese, they kindly supported me even with my poor English translation. Thank you Febin.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 15, 2024
Rahul was incredibly helpful and kind solving problems with my bookeasy account and allowing me to practice making changes on my own while on a zoom call with me so that I have the confidence to do it later on.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.