All reviews

Rating Breakdown

  • 5
    94% (502 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (483)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

Nithish was very helpful in explaining our issue and resolving it. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 17, 2026

Durkesh, Was very helpful in getting me set up with the ap. I think this will be great fit for our store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

3 / 5 Share

Jan. 16, 2026

I hadn't realized 1 service meant 1 product. it isn't the business's fault, but it would have helped to be clear on that. Also, since I didn't know this and made 3 classes I'm offering as products that I attached, the app locked me out entirely with no explanation as to why so it took me forever to figure it out and none of my classes had a book the slot ability, not even 1 of the 3. I wasn't allowed to make a single change and even take the subscriptions out of the products because I received the same "pay now" screen for all the tabs inside the app.

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Hi Team, Thank you for trying BookX and for taking the time to share your feedback. We are sorry to hear that your experience with the app did not meet your expectations, particularly with regard to the pricing structure and initial setup. We understand how frustrating this must have been, and we sincerely appreciate your feedback. Your comments are important to us, and we would welcome the opportunity to better support you. Our team would be glad to assist you with the setup process and help tailor the widget appearance, including colors and fonts, to better match your store theme. We believe BookX can be a valuable solution for your business when configured appropriately, and we would appreciate the chance to provide you with a smoother and more positive experience. We fully respect your decision, but we kindly ask you to consider giving us another opportunity to assist you. It would be our pleasure to help you reinstall the app and ensure everything is set up correctly from the beginning. Thank you again for your time, feedback, and consideration. Best regards, Rahul Product Manager – BookX Logbase.io

5 / 5 Share

Jan. 16, 2026

I chatted with Pragatheesh on the chat line and Pragatheesh was kind and helpful with my questions!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 15, 2026

Great App,easy to set up with hands on assistance 24/7

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Really easy to use app- syncs with google calendar. The very few times I've needed any assistance or had any issues- customer service has been absolutely fantastic! No wait time and always happy to help. Pragatheesh was great when I needed assistance today

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 14, 2026

Exceptional help from Vignesh. Can only recommend the app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 13, 2026

Vignesh was very helpful I downloaded the app and needed help and within minutes has on a zoom call showing me what to do! Great service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 13, 2026

Nice app

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 13, 2026

Nitish gave superb technical support. Got my store up and running instantly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 13, 2026

I am extremely satisfied with the support provided by Vignesh. He was very friendly, highly competent, and a real pleasure to work with. I couldn’t be happier with the experience. Many thanks again to Vignesh!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Vignesh was very helpful and this app is super easy to use, thank you.

Store

Luxely

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 12, 2026

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 12, 2026

Very helpful set up assistance. I appreciated it very much.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Got the best help from nidhish, big shout out to him he was very patient thank youuu!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 9, 2026

The support team (Vignesh) is really helpful. Full stars!

Store

Aprisio

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

I had an amazing experience. Customer service went above and beyond.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

I’m delighted with the service provided by Nithish. Thanks to BookX and Nithish, my customers now have a seamless way to book appointments for wedding consultations to discuss their floral needs. I am so pleased!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 8, 2026

Vignesh is very helpful and attendant. He offers the best explanation and I will highly recommend this app and service.

Store

Andron

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.