All reviews

Rating Breakdown

  • 5
    95% (252 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2023

awesome customer service, replies in seconds, thank you for this app work great for easy bookings, thanks

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at G.W Bands, Thank you very much for the review, Yves! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 18, 2023

Parfait ! Rien à redire tout fonctionne bien. Le SAV est très rapide à tout heure. Le fonctionnement et simple et rapide

Store

Seeze

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour amis de Seeze, Merci pour cette superbe critique, Clément ! Tu es très apprécié. Profitez de l'application et plus de puissance pour votre entreprise ! 🚀 -Tom @ Propel Commerce

5 / 5 Share

April 18, 2023

“Working with Propel been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend Propel highly enough for any business seeking innovative software solutions and exceptional customer care.” “I recently started using Propel and I couldn’t be more impressed with its functionality and user-friendly interface. The app has made a significant impact on my daily routine, streamlining tasks and providing valuable insights. The developers have clearly put a great deal of thought and effort into creating a top-notch app that caters to its users’ needs. I highly recommend Propel for anyone looking to simplify their life and increase productivity.”

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at RHC BAZAAR HAIR CO., We're glad to hear our app is helping your business! Thanks for the review, Courtney! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 15, 2023

Have just set this app up today. Very quick and easy to navigate. Great support both from videos and also live chat! Thanks Leo!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Molly & Me Candles, Thank you very much for the review, Sharron! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 15, 2023

Leo is a great help, I'm yet to use the app but with the set up and behind the scenes, Leo has made it very easy to understand. Just one thing that could be added, is a cancellation feature for salons that stops clients from cancelling last minute. Ill re review once I've started using the app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SkinLab Face Fitness, Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 6, 2023

Customer service was very quick and helpful. I should have read the description better wasn't the right app and asked for a refund. I was very happy to hear that they would do this, as I just had installed it. Other apps in the past have not been so kind. Thank you and much respect for Propels professionalism. Best Wishes.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Chief Handyman, Thank you for the AWESOME review! You are very much appreciated. More power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

April 5, 2023

Leo was AMAZING!!! I wanted to make sure my calendar was live before I opened my coaching offer. He walked me thru everything!! Thank you again!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at ARC Dynasty, Thank you very much for the review, Angela! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

March 24, 2023

The feature wasn't showing up on our theme, Vantage 2.0. If that happens, don't give up and uninstall, as I was tempted to do. Use the chat and ask for help. Tom was able to fix the issue for us on his end within 5 minutes! We've finally found an appointment booking app we can easily integrate into our site.

Store

STARKx

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at STARKx, Thank you for the AWESOME review, Mike! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

March 24, 2023

The app is straightforward and quick to install and customize. The customer service is fantastic and quick to help solve my issues. This app helped solve my need for booking services for different dates and locations and connecting to my personal calendar so I am not overbooking myself. I would absolutely recommend it if you need something that is easy to operate and provides excellent functionality for booking services, classes, calls, etc.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Safe Woman Series, Thank you for the AWESOME review, Valerie! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

March 21, 2023

A big Thank you to Tom for helping me with my app .. You were very helpful!! Keep up the great work!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Tarnished & Bohemian Poppy, Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

March 21, 2023

Leo has been supper helpful and on-top of any and all questions & concerns I have had! Has been an amazing journey so far!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Rustic Okie Roots Boutique, Thank you very much for the review, DeAnna! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

March 16, 2023

I recently started using Propel Appointment Booking App for scheduling appointments, and I must say, the customer support is phenomenal! Anytime I had a question or concern, the team was quick to respond and provide helpful solutions. They truly went above and beyond to ensure my experience was seamless and hassle-free. In addition to the excellent customer support, the app itself is also top-notch. The user interface is sleek and modern, making it a breeze to navigate and book appointments. I appreciate the attention to detail in the design, as it truly enhances the overall user experience. Overall, I highly recommend Propel Appointment Booking App to anyone in need of a reliable and visually appealing booking solution. Thank you, Propel team, for providing such a wonderful product and outstanding customer service!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Jay's Cleaning, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

March 16, 2023

Very easy to use this app. When I had a minor issue Leo helped me resolve that issue immediately. Has everything i need.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Honey B Esthetics, Thank you very much for the review, Loren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

March 16, 2023

just amazing - I've used this on a number of my clients stores and now mine and when I had an issue they sort it immediately!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Mor Swimmy, We're glad to hear our app is helping your business! Thanks for the review, Emily! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

March 11, 2023

Amazing, Very fast to reply and kindly helped to fix any issues. Fantastic customer service, and easy to understand.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at BorrowBoutique, We're glad to hear our app is helping your business! Thanks for the review, Jade! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

March 11, 2023

Very responsive chat support. Unfortunately there are no possibilities to bulk import and setup the settings at once. The sizes of the fonts can't be changed manually. They need to make this app more advanced because it is a great app with great people!

Store

Humidia

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Humidia, Thank you very much for the review, Mikail! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

4 / 5 Share

March 6, 2023

Ich bin auf der Suche nach einer simplen App um Bookings Slots Workshops auf unserem Store anzubieten. Wir wäre es wichtig, dass man zuerst das Zeitfenster wählen kann und dann wie viele Plätze man für diese Zeit buchen möchte. Gerade wenn jemand für eine Freundin mit buchen möchte wäre das super. Bin noch nicht ganz sicher, ob die App wirklich alle unsere Needs ab denken kann, bin es weiter am herausfinden. Aber der Customer Service ist sehr hilfsbereit und schnell, danke Tom und auch Leo.

Using app

About 9 hours

Total reviews

2

Average rating

3.5

1 / 5 Share

March 2, 2023

I would not recommend this app, mainly for the customer support. I ask the app's customer service if there was a way I could test the premium plan on a development store without having to approve the charge. They told me it was not possible but that I could pay for it, and if I did not like it I could ask them for a refund since they had a 30 day money-back guarantee. I pay for the plan, tested the app for less than 1 hour, decided that it was not what I was looking for, and proceeded to ask for the refund. Now the app's customer service is telling me that I should talk to Shopify directly, and I have been trying to get the money back for a couple of days. In this sense, I felt misled by the app's customer support, they made it look like it was easy to get a refund if I didn't end up using the app for my production store, but it has not been true so far.

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Camilo, We're sorry to hear that it wasn't clear to you that the refund would be coming from the Shopify Support Team as they handle the billing charges. Shopify only allows us to refund app store charges once they're posted to your bill which can take several weeks. To ensure your refund is processed immediately, we recommend reaching out to Shopify directly. We were happy to give you an exemption and let you try all the paid features and guarantee a refund if you didn't like the app. I can see that you still have our app on your store. Please be patient and wait for the Shopify Support Team to refund you. Then please uninstall our app if you didn't find it useful. - Leo @ Propel Commerce

5 / 5 Share

March 1, 2023

Tom was so helpful. Plus, he solved my issue quickly and efficiently. Thanks so much for being so thorough and polite.

Using app

About 1 hour

Total reviews

3

Average rating

2.3

Developer Reply

Hello friends at Nikki Connected Toolkit, Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom@ Propel Commerce

5 / 5 Share

Feb. 25, 2023

So far this has been the easiest to use Booking app I've checked out, in terms of the free version...!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at stackhousevillage, We're glad to hear our app is helping your business! Thanks for the review, Willow! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce