All reviews

Rating Breakdown

  • 5
    92% (136 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 95% (140)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

Parfait ! Rien à redire tout fonctionne bien. Le SAV est très rapide à tout heure. Le fonctionnement et simple et rapide

Store

Seeze

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour amis de Seeze, Merci pour cette superbe critique, Clément ! Tu es très apprécié. Profitez de l'application et plus de puissance pour votre entreprise ! 🚀 -Tom @ Propel Commerce

5 / 5 Share

April 15, 2023

Have just set this app up today. Very quick and easy to navigate. Great support both from videos and also live chat! Thanks Leo!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Molly & Me Candles, Thank you very much for the review, Sharron! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

April 15, 2023

Leo is a great help, I'm yet to use the app but with the set up and behind the scenes, Leo has made it very easy to understand. Just one thing that could be added, is a cancellation feature for salons that stops clients from cancelling last minute. Ill re review once I've started using the app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SkinLab Face Fitness, Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

March 24, 2023

The feature wasn't showing up on our theme, Vantage 2.0. If that happens, don't give up and uninstall, as I was tempted to do. Use the chat and ask for help. Tom was able to fix the issue for us on his end within 5 minutes! We've finally found an appointment booking app we can easily integrate into our site.

Store

STARKx

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at STARKx, Thank you for the AWESOME review, Mike! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

March 16, 2023

just amazing - I've used this on a number of my clients stores and now mine and when I had an issue they sort it immediately!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Mor Swimmy, We're glad to hear our app is helping your business! Thanks for the review, Emily! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

4 / 5 Share

March 6, 2023

Ich bin auf der Suche nach einer simplen App um Bookings Slots Workshops auf unserem Store anzubieten. Wir wäre es wichtig, dass man zuerst das Zeitfenster wählen kann und dann wie viele Plätze man für diese Zeit buchen möchte. Gerade wenn jemand für eine Freundin mit buchen möchte wäre das super. Bin noch nicht ganz sicher, ob die App wirklich alle unsere Needs ab denken kann, bin es weiter am herausfinden. Aber der Customer Service ist sehr hilfsbereit und schnell, danke Tom und auch Leo.

Using app

About 9 hours

Total reviews

2

Average rating

3.5

1 / 5 Share

March 2, 2023

I would not recommend this app, mainly for the customer support. I ask the app's customer service if there was a way I could test the premium plan on a development store without having to approve the charge. They told me it was not possible but that I could pay for it, and if I did not like it I could ask them for a refund since they had a 30 day money-back guarantee. I pay for the plan, tested the app for less than 1 hour, decided that it was not what I was looking for, and proceeded to ask for the refund. Now the app's customer service is telling me that I should talk to Shopify directly, and I have been trying to get the money back for a couple of days. In this sense, I felt misled by the app's customer support, they made it look like it was easy to get a refund if I didn't end up using the app for my production store, but it has not been true so far.

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Camilo, We're sorry to hear that it wasn't clear to you that the refund would be coming from the Shopify Support Team as they handle the billing charges. Shopify only allows us to refund app store charges once they're posted to your bill which can take several weeks. To ensure your refund is processed immediately, we recommend reaching out to Shopify directly. We were happy to give you an exemption and let you try all the paid features and guarantee a refund if you didn't like the app. I can see that you still have our app on your store. Please be patient and wait for the Shopify Support Team to refund you. Then please uninstall our app if you didn't find it useful. - Leo @ Propel Commerce

5 / 5 Share

March 1, 2023

Tom was so helpful. Plus, he solved my issue quickly and efficiently. Thanks so much for being so thorough and polite.

Using app

About 1 hour

Total reviews

4

Average rating

3.0

Developer Reply

Hello friends at Nikki Connected Toolkit, Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom@ Propel Commerce

5 / 5 Share

Feb. 14, 2023

Easy to handle. The design is also good and i enjoyed to set it up. Has everything for my needs. Very helpful customer service. So far i can just recommend the app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Kolla.Berlin, We're glad to hear our app is helping your business! Thanks for the review, Dennis! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Feb. 8, 2023

I ♡ how easily this app integrates with my site. When I was having issues with a new theme that was added to the site, Tom from the support chat helped me so fast that I thought I just did not give the system enough time to update. If you have a service-based business and need to set appointments I definitely recommend Propel!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at BellzCouture, Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

1 / 5 Share

Feb. 4, 2023

Very disappointing. The developer was very unhelpful with the cart integration. It had issues with the shopping cart display and he refused to assist me. Never encountered this before with any other app integration. Not prepared to pay for this app.

Using app

About 1 hour

Total reviews

4

Average rating

4.0

Developer Reply

Hi Tanya, we're so sorry to hear about the issue with your theme's Cart page! Your store theme developers should be able to fix it easily. We can have our developers try to fix it for you. If you're willing to try with us, we have sent you a follow up email. Please let us know so we can send you an access request to your store theme. - Leo @ Propel Commerce

5 / 5 Share

Feb. 2, 2023

Exactly what I needed! This is the only app I could find that had the ability to change the scheduled amount of time based on the product variants. Works perfectly and it is very easy to use!

Using app

30 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hello friends at Esoteric Awakenings, We're glad to hear our app is helping your business! Thanks for the review, Jack! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

4 / 5 Share

Jan. 28, 2023

Ik ben enorm tevreden van de snelle service. De reacties op de chat waren er meteen en als ik zelf iets niet kon dan werd er overgenomen door een medewerker.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 19, 2023

Super quick and helpful support right away without any waiting. Handled the questions and sorted it out quick.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Bikefix Genarp, Thank you very much for the review, Lars! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Jan. 19, 2023

Excellent so far - Great immediate help from the support team also. Looking forward to seeing how we can benefit with this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Synge and Byrne, We're glad to hear our app is helping your business! Thanks for the review, Damien! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Jan. 7, 2023

Nice interface and easy to use. Good with free service to start with and good support always there for you

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at 有記行, Thank you very much for the review, Chan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Dec. 23, 2022

Easy to setup and very helpful crew, absolutely recommended. .

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at nailstylestudio, Thank you very much for the review, Kiara! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Dec. 16, 2022

Simple and very nice App with very very good support. Thank you Tom for your help! The support has a solution for all questions! Awesome!

Store

Kusuma

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Kusuma, Thanks for the AWESOME review, Jonas! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

April 11, 2024

I love this app for several reasons. 1. Easy set up 2. Ease of use 3. Offers the same features as others for a fraction of the price 4. Responsive and hands-on customer service. What more could you want?

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Sqwod Pod, Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 28, 2022

I needed an app that would let me book workshops & events for my brick & mortar. I didn't want to use something like eventbrite because I wanted to drive traffic to my website and make it seamless. I tried a few other apps but they were not as easy as this one to figure out with out having to be too computer savvy & it does exactly what I want it to do.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Proper Goods Shop, Thanks for the AWESOME review, Erin! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce