Appointment Booking App Propel
Appointment booking app for services, events, classes & more
Rating
4.8
feedback
148
chart
#4,788
All reviews
Review RSS Feed
April 6, 2025
Don't trust this app! My customers get send to the cart drawer after they want to make an appointment
Hello friends at huid.studio, To skip the cart and allow your customers to book without completing checkout, simply enable the "Skip payment" feature in the app. We've reached out to you via email as well to offer our assistance with this. - Tom @ Propel Commerce
July 19, 2024
No widget for HTML sites (can't embed into your own site)
Hello friends at LA Heart Training, Propel Appointments supports "shortcodes" so you can embed the Book Now button anywhere on your Shopify store. It looks like you only had our app installed for a total of 9 minutes. Please reach out and we'll be happy to show you how to use the "shortcodes" feature with your shop. - Leo @ Propel Commerce
March 2, 2023
I would not recommend this app, mainly for the customer support. I ask the app's customer service if there was a way I could test the premium plan on a development store without having to approve the charge. They told me it was not possible but that I could pay for it, and if I did not like it I could ask them for a refund since they had a 30 day money-back guarantee. I pay for the plan, tested the app for less than 1 hour, decided that it was not what I was looking for, and proceeded to ask for the refund. Now the app's customer service is telling me that I should talk to Shopify directly, and I have been trying to get the money back for a couple of days. In this sense, I felt misled by the app's customer support, they made it look like it was easy to get a refund if I didn't end up using the app for my production store, but it has not been true so far.
Hi Camilo, We're sorry to hear that it wasn't clear to you that the refund would be coming from the Shopify Support Team as they handle the billing charges. Shopify only allows us to refund app store charges once they're posted to your bill which can take several weeks. To ensure your refund is processed immediately, we recommend reaching out to Shopify directly. We were happy to give you an exemption and let you try all the paid features and guarantee a refund if you didn't like the app. I can see that you still have our app on your store. Please be patient and wait for the Shopify Support Team to refund you. Then please uninstall our app if you didn't find it useful. - Leo @ Propel Commerce
Feb. 4, 2023
Very disappointing. The developer was very unhelpful with the cart integration. It had issues with the shopping cart display and he refused to assist me. Never encountered this before with any other app integration. Not prepared to pay for this app.
Hi Tanya, we're so sorry to hear about the issue with your theme's Cart page! Your store theme developers should be able to fix it easily. We can have our developers try to fix it for you. If you're willing to try with us, we have sent you a follow up email. Please let us know so we can send you an access request to your store theme. - Leo @ Propel Commerce