All reviews

Rating Breakdown

  • 5
    97% (417 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 91% (393)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2023

Just a perfect fit for our need and the support is great. Got a problem solved in less than an hour.

Using app

About 4 hours

Total reviews

7

Average rating

4.7

5 / 5 Share

July 24, 2023

easy to use and great customer service. it has really helped me book appointments with my business.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

July 21, 2023

This app is for people that want fantastic customer service, comprehensive and intuitive design, feature rich products, and easy solutions. For anyone even a little bit curious, I highly recommend a demo. You will immediately see a team that cares, is helpful, clear, and really supports your business. They are not pushy at all, probably because they know how good their product is. If you're like me, someone who offers products and services, Easy Appointment Bookings takes that into account and makes it really easy to keep your products as products and your services as services. This was my sticking point, and the solution was there before I asked. Just really glad to have found this app/company. Thank you so much for all of your help, Qalvin. Looking forward to continue working with you and the rest of the team!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

What a kind review, thank you so much! Please reach out anytime you need a hand :)

5 / 5 Share

July 5, 2023

We've been using Easy Appointment Booking for quite a few months now with very little issue and it's been working great for our small business. The few issues we have had, Ray and the team have quickly and efficiently resolved without a problem. Their customer service is excellent, and we would definitely recommend this app to anyone looking for an easy and effective scheduling application for their shop.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review, we sincerely appreciate it! We're excited to partner with you as you grow your bookings :)

5 / 5 Share

June 19, 2023

Great app, easy to use, very customizable. The customer service/technical team is the best part of the app by far. They respond within minutes are always able to help with any questions or difficulties. It really makes a big difference to know you have real and effective customer service team backing you when you need it.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review, we sincerely appreciate it! We're happy to know you can always rely on our support team to lend a hand!

5 / 5 Share

June 15, 2023

A very interesting tool, very good customer service, responds even at unlikely hours, a little frustrated with the UX which needs to be improved but otherwise a 10/10.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you review and honesty! We've reached out to understand the UX areas we should improve, looking forward to improving the app with you :)

5 / 5 Share

May 30, 2023

Great app, and really easy to install. I have tested it myself so far and is doing everything i need. Had an issue where another app i use was blocking the 'select time' ( just showed Add to cart on mobile rather than bringing up the booking form) and reached out to them and Ray fixed it amazing fast and later also checked in all was good.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy things are working for you! If you need a hand with anything else, just reach out. Thank you for the review!

5 / 5 Share

May 22, 2023

Cannot fault the app, or the customer service. Simple to use, great dashboard, FANTASTIC customer service at all hours (not just US time) and a flawless system. Perfect for appointment booking for in-person visits.

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

We're so happy you chose our app, we're glad we could support you in getting set up. Thank you so much for the kind review :)

5 / 5 Share

May 17, 2023

Love using Easy Appointment Booking! The app is easy to navigate and customer service is fantastic! This is exactly what we needed to book client calls.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We are excited to partner with you in growing your client calls :)

5 / 5 Share

May 15, 2023

Excellent service. Meeting our requirements which we need to create booking system for our store. Customer support is just amazing. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad this app is a fit for you. We pride ourselves on customer support so we are glad to have helped :) thank you!

5 / 5 Share

May 11, 2023

A great app, with amazing customer service! I struggle with technical stuff, and Ray was so helpful, and got me all set up so quickly! Highly recommend :)

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Looking forward to seeing your bookings grow :)

5 / 5 Share

April 29, 2023

Absolutely fantastic customer support! I had some issues getting the app to work with my store and the team helped out really quickly by jumping in and looking at the coding (something I have no idea how to do). Really impressed and would definitely recommend it to others.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow thank you so much, this review is very kind! We strive to have top notch support, we appreciate your kind words :)

5 / 5 Share

April 20, 2023

great so far! the only thing I would prefer is an expert representative to give all new customers one phone call to go over setting up, so we don't miss anything and get the most from the app.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate this feedback, thank you! We offer a set up call and will make sure to surface this better for new customers :)

5 / 5 Share

April 18, 2023

Easy to use app and a great support staff for the things you may need help with. Integrated smoothly with our shop site.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

We love that you found the app easy to use! We appreciate you taking the time to review us, please reach out any time :)

5 / 5 Share

April 18, 2023

I've been using EAB for over a year and it's very simple and easy to use for me and my clients. Their customer service is great too and always help with any questions I get!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad you're a long time customer of ours, thank you for the review!

5 / 5 Share

April 14, 2023

This is my 2nd season of using this app and I love it! It looks great for the user, it's easy for me to set up and when there's been small struggles from my side, I get very quick responses from the team or easily find the answer as they have the most common problems and answer easily accessible. I don't use this app all year, so when I went to get it set up again it was an absolute breeze which saved me soooo much time. Thanks to Ray and the team, another super happy customer!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, welcome back! Can't wait to see your bookings grow with us this season :)

5 / 5 Share

March 19, 2023

Decided to choose this booking app for our Shopify store after reading so many good reviews. Easy to use and navigate the app. We also had a question and Ray responded very efficiently!! 10/10 would definitely recommend to everyone looking for an appointment booking app :)

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

You have been so great to work with as well, thank you! We look forward to seeing your tufting workshop bookings grow :)

5 / 5 Share

March 18, 2023

I use this app in both of my websites and I highly recommend it. Easy to use for me and my customers and excellent customer service which is very important.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We love that you are finding it easy to use :)

5 / 5 Share

March 17, 2023

I only have one service for bookings. But, I love that you can use the free version for group bookings. Easy to set up and have no issues so far. Highly recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We're really happy you're finding value with the app! Excited to see your bookings grow with us, thank you for the review :)

5 / 5 Share

March 16, 2023

Ray is great. SUPER fast response time and very helpful/knowledgeable when it comes to troubleshooting. A great app that helps me schedule custom appointments for my customers. Highly recommended.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help quickly, thank you for the kind review!