GoBikeSG review for Appointment Booking App ointo

1 / 5

Oct. 16, 2025

Has this app for a while - has a good CS experience - until it gave constant issues on the scheduler button. This button would just disappear and my customers could not book a time to rent my bicycles. This has happened too many times already. And just today, in a meeting with a corporate client, the buttons didnt work. Just like that, I had to excuse myself of the meeting and solve this online with them - and they have no solutions after "seeing" it on their side that it works... And adding to the misery - This CS guy, Madhav, just wasted my time in real-time operations to solve a booking issue and all he did was trying to tell me the problem back at me instead of solving the issue. He needs to learn from his seniors before doing any CS work. Definitely changing to another app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Appointment Booking App ointo for Shopify
Appointment Booking App ointo
4.9 star
795 reviews

Appointo - Appointment Booking | Shopify Appointments App

Shopify App Store