All reviews

Rating Breakdown

  • 5
    96% (822 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (776)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2025

Have been using this for over 1 year, Had a small problem and these guys fixed it very quickly. Fast service. Its easy to use and integrated well with our shopify appointments.

Using app

Almost 4 years

Total reviews

6

Average rating

4.7

5 / 5 Share

May 13, 2025

I want to give 5 stars for the set-up assistance provided by Bhagya. She was easy to work, answered my queries swiftly and was very proactive on installation - helping me set it up as I replaced another appointment app. Although I've recently installed it, I'm already happy with it as I can have my availability in two places on my website - as I have 60 min appts and 15 min appts and the app handles this scheduling easily at no cost. I'm on the free app at the moment as I'm a start up business. It suits my simple needs and has an adequate level of functionality, but I will probably upgrade when I have the means.

Using app

2 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 12, 2025

One of the best appointment booking apps out there. I have done extensive research comparing different apps for my salon. Appointo stood out the most in all aspects. It is also one of the best support teams out there with immediate responses always willing to go the extra mile to make sure everything is working optimally for your business to run smoothly. It's a must have app if you need to make bookings in your business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

I had an excellent experience with the customer service team, especially Bhagya and Karan. They have been incredibly helpful, patient, and professional throughout the process. Both went above and beyond to make sure all my questions were answered and that I fully understood everything. Their support made things so much easier, and I really appreciate the extra effort they put in. Truly outstanding service thank you, Bhagya and Karan!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

This is a well managed app for small business from a small business

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2025

My review is 5 star due to amazing fast and helpful customer service and the great features and pricing compared to their competitors. Today I worked with Bhagya and I have also worked with others on their support team over the past week or so. I am new to shopify and appointo and they are very kind and helpful. I will continue to leave my review 5 star if all goes smooth and well once customers start using my services via the appointo app. I do recommend to others!

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

May 2, 2025

This app is a pain. Keep sending my clients toold address even thought I've changed it. ireached out several tyimes and they seem to cant fix their own issue. They need toimprove big time. Not worth the hassel.

Using app

About 2 years

Total reviews

5

Average rating

2.8

5 / 5 Share

April 30, 2025

Useful app with different options for customization, also the support is always available if you need help

Store

Veralab

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

Thank you Appointo team, I've asked for assistance on my booking calendar twice and your team has been really amazing in helping to resolve the issues which are customisation, even with the free app currently. This time Karan helped me and it was really fast work. Amazing work and definitely 5 stars for your team. Hope to hop on to paid service after approval from my boss in the next few months of use. THank you so much!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2025

Great app! Really helps us with our detailing and automotive business

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

I recently started using the App Ointo, and I found it to be incredibly helpful. The video call scheduling feature is very convenient and user-friendly. The app's interface is simple and easy to navigate, which I really appreciate. The video call scheduling functionality works smoothly and saves a lot of time. I want to especially thank Karan for helping me with the setup and guiding me through the features. His assistance made the entire process much easier. I found this app to be very reliable, and the features it offers are really useful. If you need to schedule video calls, this app is perfect for you. I would highly recommend this app, as it efficiently and effectively serves its purpose. Now Karan's help is acknowledged as well!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Great option for my consignment bookings. Perfect solution to have less back and forth emails!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2025

Phenomenal customer service!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2025

Amazing app! I would highly recommend! Definitely 5 stars. And I love the customer support. I'm a happy customer.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2025

Very user friendly. Support staff very responsive and helpful.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 16, 2025

Karan was very supportive during the installation, he showed me the most important settings in a video call :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

I needed some help to ensure my app was set up correctly, so I scheduled an appointment for assistance. I really appreciated having that option instead of just calling a customer service line and waiting on hold. During the appointment, I was able to get all my questions answered, and now everything is working well!

Store

My Store

Using app

9 days

5 / 5 Share

April 11, 2025

We have used Appointo for two years now, it's a brilliant booking system and works perfectly for our business. Whenever we have queries or questions about the system, Karan and Bhagya have been super friendly, patient and incredibly helpful when sorting our needs! From messages on live chat to arranging calls on teams, they go above beyond for their customers. Highly recommend using Appointo! Keep up the great work guys!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Karan was absolutely amazing. He patiently helped me navigate this website step by step and was very nice. I highly suggest working with him!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Using app

7 days

Total reviews

4

Average rating

5.0