Appointment Booking App ointo
Appointo - Appointment Booking | Shopify Appointments App
Rating
4.9
feedback
632
chart
#2,300
All reviews
Rating Breakdown
June 28, 2024
First time "chatting" with support and it was quick and easy. They resolved my problem quickly, though I give 4 stars as I don't know why it was occurring in the first place. I have used this app for quite some time now and it works well for my purposes.
June 26, 2024
Although there's room for improvement, the customer support is excellent, which is why I really like this app.
June 5, 2024
Thank you for the demo. This product is going to be very helpful for my business
May 24, 2024
Estoy empezando a usar esta app. Comparando con las demas ofertas, creo que esta es la que mejor se adapta a lo que nececitamos. Tiene una excelente conectividad con la página web, no modifica formatos, estilos ni nada. La atención de soporte es excelente. Lo único que no fue de mi agrado es que no se puede hacer reservas en el POS en Android (En iOS no hay problema)
May 15, 2024
The user interface is very simple and easy to use. Their support team has been extremely helpful in setting up my shopify store. They have a quick response time and always willing to hop on a call to resolve issues.
April 26, 2024
We've had this app since beginning of the year and so far it's been great, it has saved me so much time and hassle...prior to the app we had customers call to make appointments for a coffee farm tour. Aside from not having to juggle multiple calls, customers are required to pre-pay so if they don't show up we still have the revenue, and have sufficient time to prepare. We are a micro business and can't really afford to pay for apps but Appointo has been worth the investment. Customer service is very prompt!
Jan. 7, 2024
Thank you Karan for walking me through the integration process with Appointo. I think the app is good but customer service is even better, and because of Karan's expertise, patience, and willingness to navigate me through this process I went ahead and paid for the services (when I already had an appointment app in place). Thanks for sealing the deal Karan.
Sept. 24, 2023
It was easy to install , good costumer service. And easy to manage. This app is very helpful on my shop
Using app
3 months
Total reviews
1
Average rating
4.0
Aug. 7, 2023
Very helpful customer support, very easy-to-use app! Highly recommend to anyone to use this app to manage their appointment services
May 30, 2023
So far so good! I'm having some challenges getting the app set up and customized, however the customer service is amazing and I'm being guided through using the app wonderfully. Excited to be able to offer appointment bookings to our customers!
March 26, 2023
first in class customer service / help. Wished that the custom form fields had more validation / integration with them. EG entering in a phone number, mailing address (would be nice to integration w google maps), email address (validate its a valid email address) etc.
March 10, 2023
The team help me fast und also the app is great. I use it now for one month and all the little changes to make it perfect for my Webshop are made from the appointo team in the best way
Dec. 7, 2022
the mobile app it's a bit weak... doesn't have much features and a lot to fix. On the other hand, i had a few issues and things to solve, and the costumer service was always THE best i ever experienced in my life. They are always quick, problem-solvers and positive atitude. i have to confess it changed my perception of the app.
Nov. 1, 2022
this app loads slow, but is a great free option. I will likely upgrade! It is nice and straight forward!
May 30, 2022
J'ai choisi le pack à 30$, il est très utile et lorsqu'il y a des petites questions le chat règle ca en quelques minutes avec vous c'est vraiment top !
Jan. 10, 2022
I really like that I can set up appointment scheduling with this app. I had to contact support initially as the app wouldn't let me remove duplicate info fields for when clients reserve their appointment. The team was able to quickly address the issue. I wish that you could at least have 3-4 services offered in the free package. I think that this app is good and will continue to get better over time with adjustments here and there.
June 15, 2021
We are delighted with this App it suits our business needs very well and is easy to set up and manage as a product on our Shopify website. We have a simple need for individual shoe fitting appointments (not group) of different lengths depending on the number of children to be fitted and this App does it brilliantly and does not have lots of unnecessary features. We only want one appointment at a time but we could change that if we wanted to have more than one fitter bookable. We can change the hours available on different days to match seasonal changes in our shop opening times. The App shows us an easy to read list of upcoming bookings, moves them to the "past" as they expire and now has a quick and easy way for us to make appoitments without creating an account for customers who don't want to go online themselves. We can change and cancel appointments, it's just a shame that the feature for customers to re-schedule and cancel their own appointments is only on a paid subscription. We can't afford to keep paying out for Apps every month - it soon adds up! But we may dip in and out of the paid plan during our busy months because this feature is the icing on the cake for us. The developers seem to listen to users' comments and introduce features that are requested and have replied to my questions using the help chat very quickly. I'd recommend this booking App for anyone that has similar needs to us.