All reviews

Rating Breakdown

  • 5
    96% (751 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Feb. 8, 2023

Smooth set-up, great customer service! They walked me through how to get the app up and running for my store and were able to customize features to make it work best for my needs!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

wow. the customer service is phenomenal. i'm just getting started on shopify, and getting used to the app situation has been interesting. it's not the best feeling to start investing time into installing and learning a new app to get halfway through the setup process and have to wait for hours or days to hear back from the app's customer support team. Tarang with Appointo answered in seconds worked insanely efficiently, doing everything related to custom code edits for me. Appointo is apparently super customizable unlike some of the other booking apps we've tried and it makes a MASSIVE difference to have fast helpful customer support in the chat messaging feature. our calendar has now been fully cusomized to meet our branding needs and we're ready to publish our appointment based product listings. all in about 15 minutes. phenomenal. highly recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Fantastic customer support - extremely fast at replying and very informative in their responses and always very friendly. A large requirement for us was having an appointment booking system which allowed 2 way sync with our Google calendar and Appointo's Pro plan does exactly this - no additional apps or APIs required. Highly recommend this app and anything else made by SidePanda

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

loved itttt! the service was great and very helpful! communication was fast. the team helped with all of my technical questions! super easy set up!!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

The support we receive from the staff is above and beyond our expectations. We have run into many unexpected issues with the app but the staff are quick to respond and have helped us solve every issue we have encountered. We have talked with them many times sometimes about multiple issues in a single day but the staff are never perturbed and are always helpful. We plan on using their apps indefinitely. They have a great team!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

This app is great for scheduling and the support I've received so far has been excellent. I'm very happy with Appointo and would recommend them to anyone looking to schedule appointments or consultations in their Shopify store.

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 1, 2023

We are so happy we found Appointo! The customer service is incredible and the pricing is compared to none. There are so many features included and the interface is easy to use. So happy with this app!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

I wasn't sure that this app would help my situation but after working with support, I now know that it will be very helpful. Wonderful personalized customer service!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

I am so grateful for the amazing support with the installation of this app. I would have had to pay my web designer $350 to do what Priyanshu did for me for free. He spent well over an hour working with me to make sure everything was set up correctly. I'm a super happy customer! Thanks again Priyanshu!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

"I recently had the pleasure of using Appointo, the appointment booking app, and I have to say, I'm impressed! Not only is the app user-friendly and easy to navigate heard about this through an upselling email from the sales team. He took the time to walk me through the features of the app and answer all of my questions through call, making the transition to Appointo seamless. I want to take this opportunity to thank the entire team behind Appointo for creating such a valuable tool for businesses and individuals. Keep up the great work!"

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Hands down the best appointment app I've used thus far! The support team is AMAZING! They guided me through the set up. Super user friendly, easy calendar and zoom integration and it has a lot of additional features to encourage repeat business. Would highly recommend.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Great customer support. Easy to use features and staff will get on the phone with you if you need help. Priyanshu called me to help me set up the booking schedule. Very helpful and patient. Overall great tool to help you atrract new customers and grow your business.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Great support call. This app eliminates so many other manual steps in our booking process. So excited to save time and money!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Much better than the other app I was using as you can actually access support if needed. The advisor I spoke to was really helpful in getting me set up and showed me around the different features. Great service!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

This is the first review I have left for a long time. I am very, VERY happy with this app. The app does everything I needed it to do. Its straight forward. Some things could be tweeked like the terminology for some areas in the app but apart form that, its great. When I did have an issue, the guys were very prompt with responding back to me and resolved it quickly. Keep up the good work guys!

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 18, 2023

Quickest responses, rectification & best customer service I have ever received on Shopify. App has some limitations for my store due to its rare nature but 9/10 stores needing scheduling this app will be perfect for customers and store owners alike!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I had an issue that I couldn't get to, for two weeks, but once I finally had some time to sit down with Appointo, the team was able to pin-point where the issue was in the set-up times and fix it. Because I was unable to use the app for those two weeks, they approved my request to prorate the weeks I wasn't able to use their service. Very helpful and respectful to small business' frustration and lack of time. Would recommend this service... Thank you!

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 31, 2023

once again support was very helpful. He explained features I had questions about and helped me understand the app's workings. I appreciated his patience and knowledge. Thanks for the first-class interaction.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

This is the best appointment app on Shopify. It is easy to use, it has many integrations and the customer service is fast, friendly and very helpful! I definitely recommend everyone to get this app!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

This is the best appointment booking app! It is easy to use, integrated with Google Calendar and the customer service is quick and so very helpful! They actually got on a live video call to help me set up the app in my store!

Using app

Over 1 year

Total reviews

1

Average rating

5.0