All reviews

Rating Breakdown

  • 5
    96% (767 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 92% (729)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2023

This is the first review I have left for a long time. I am very, VERY happy with this app. The app does everything I needed it to do. Its straight forward. Some things could be tweeked like the terminology for some areas in the app but apart form that, its great. When I did have an issue, the guys were very prompt with responding back to me and resolved it quickly. Keep up the good work guys!

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 18, 2023

Quickest responses, rectification & best customer service I have ever received on Shopify. App has some limitations for my store due to its rare nature but 9/10 stores needing scheduling this app will be perfect for customers and store owners alike!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I had an issue that I couldn't get to, for two weeks, but once I finally had some time to sit down with Appointo, the team was able to pin-point where the issue was in the set-up times and fix it. Because I was unable to use the app for those two weeks, they approved my request to prorate the weeks I wasn't able to use their service. Very helpful and respectful to small business' frustration and lack of time. Would recommend this service... Thank you!

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 31, 2023

once again support was very helpful. He explained features I had questions about and helped me understand the app's workings. I appreciated his patience and knowledge. Thanks for the first-class interaction.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

This is the best appointment app on Shopify. It is easy to use, it has many integrations and the customer service is fast, friendly and very helpful! I definitely recommend everyone to get this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

This is the best appointment booking app! It is easy to use, integrated with Google Calendar and the customer service is quick and so very helpful! They actually got on a live video call to help me set up the app in my store!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Really great customer support! The appointment scheduler worked brilliantly and they were there at the exact time. Thanks for answering all my questions.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Very helpful and responsive! They are also very polite and patience in answering my enquiries and solving my issues!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Very polite and extremely helpful in solving my issue. He was able to navigate me exactly where I needed to go within Shopify to connect my calendar.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Perfect service and result. It was a pleasure to receive guidance. I received all answers to my open querry.

Store

CATCH

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Have just moved to this appointment app. Looks great, functions perfectly and the support is amazing.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 8, 2025

Good service quick and efficient i recommended it Good support toi can have support quickly

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

Great customer support. I got the option for a call when I had a problem. Thank you so much for the quick suport

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

If you are looking for an appointment app, look no further. Also, customer service will help and guide you if any questions come up. Great App!!!

Store

BRACHA

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

incredible product and amazing service. Appointo is the backbone of our infrastructure, it's incredible to have such a strong partner. Almost like having our own product and development team in house!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Great App and customer service. Quick response to questions via the chat box. I would easily recommend

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

I am new to this app. But I do like their features so far and the Live Chat is responsive to my questions regarding the app and their charges. I will try the app for a while and see how it goes before I give another review again.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

OMG! I think that I have found the one! I have been through a few different booking apps and haven't been satisfied. I came across this app on another site and clicked the link and I am glad I did! I has the features that I have been looking for and more. When I had issues at 1am EST someone was there to help me on the chat. Then when I had another issue Tarang promptly jumped on a video call to help all me through the problem. I am still setting up the system but so far so good!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

update: the customer service months later to my review below has been excellent! I just set the Appointo app up and got my products up in less than 2 days, and that includes testing bookings and testing email responses because I want everything to be perfect before promoting bookings in my shop. I spent the whole week before setting up another calendar app that didn't work out, so I was a little worried to waste more time. I'm happy to say that Appointo is easy to use and understand and should be a breeze now that I have the hang of it. Their customer service was stellar too. I'm happy to be able to start promoting my new calendar bookings now! I definitely recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Onboarding call was amazing, seems easy to use and has all the functions that I want for my business.

Store

Mature

Using app

7 days

Total reviews

1

Average rating

5.0