SureCust Forms Builder, Locks
Build custom forms, wholesale registration & approve customers
Rating
4.9
feedback
98
chart
#1,329
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
23%
-
Less than a month
47%
-
Less than a year
19%
-
More than a year
1%
Reviews Summary
The reviews for the SureCust Forms app are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the app's ease of use, flexibility in creating custom forms, and the quick response times for assistance. The support team is praised for being responsive, knowledgeable, and willing to go above and beyond to help users with their specific needs. However, there are a few negative points mentioned, such as the outdated interface, lack of filters for spam signups, and an issue with being redirected to the payment page even on the free plan.
Highlights
Review RSS Feed
All reviews
April 8, 2026
Finally, I found an app that was able to handle the process of blocking registered customers using the new customer accounts and also allowed me to do it through a registration form. On top of that, I had help from the support team, who were very good. Thank you.
April 6, 2026
Unmatched customer service. They were able to triage my problem with setup, meet with me, and rectify the issue in less than a day. I cannot recommend this team and app enough. We were able to replace Helium after their help in setup which reduced our monthly costs and streamlined account registration on our site.
Thank you for your wonderful feedback.
March 18, 2026
It has some plus points that you can add wholesale account registration but is very klonky, feels outdated, is pointlessly confusing to navigate and there are no filters or protection from spam signups with fake accounts unless you manually have to reject/approve every registration.
Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We’re sorry for any confusion you faced while using the app. It seems there may have been a small misunderstanding regarding spam protection. Our app does include functionality to prevent fake or spam registrations, and you can easily enable Google reCAPTCHA within your form settings for added security. We’d love the opportunity to walk you through the features and help you set everything up smoothly. Please let us know a convenient time for you, and we can arrange a Google Meet to assist you step by step. Looking forward to your response.
March 6, 2026
Great customer service. I had a very specific need for my form to convert, and they quickly asked me to jump on a video call. They addressed all my form needs and took care of them. Very professional team.
Thank you for your wonderful feedback.
March 6, 2026
Great support! Once I raised the email for support, I immediately received a reply. They were ready to jump on a quick call and provided clear information along with the steps to follow. Thank you, Akash, for your kind support.
Thank you for your feedback.
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