Rating

4.9

feedback

101

Reviews

chart

#1,422

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    25%
  • Less than a month
    47%
  • Less than a year
    18%
  • More than a year
    2%

Reviews Summary

The reviews for the SureCust app are overwhelmingly positive, with users praising its functionality and customer support. Many users highlighted the app's ability to create custom forms easily and integrate them seamlessly into their Shopify stores. The customer service team was consistently mentioned as being responsive, helpful, and willing to go above and beyond to assist users with their needs. Users appreciated the quick responses and personalized support, especially during setup and customization processes. However, there were a few mentions of minor issues such as outdated interface and confusion in navigation. Some users also expressed concerns about being charged for support assistance.

Highlights

Positive reviews highlight the app's ease of use and effectiveness in creating custom forms for Shopify stores. Users appreciate the flexibility and customization options available, as well as the seamless integration with their websites. The customer support team is praised for being responsive, helpful, and going the extra mile to assist users with their specific needs.
Customer service is a standout feature of the SureCust app, with users consistently mentioning the quick response times and personalized assistance provided by the support team. The app's ability to streamline processes, such as form creation and data management, is also highlighted as a significant benefit for ecommerce merchants.

Rating Breakdown

  • 5
    97% (98 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 95% (96)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 19, 2026

Mise en place simple et rapide ! Fonctionne parfaitement.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

April 24, 2026

Very handy app and does exactly what I have been needing. I looked everywhere and finally found SureCust. I highly recommend it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

April 18, 2026

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

April 8, 2026

Finally, I found an app that was able to handle the process of blocking registered customers using the new customer accounts and also allowed me to do it through a registration form. On top of that, I had help from the support team, who were very good. Thank you.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

April 6, 2026

Unmatched customer service. They were able to triage my problem with setup, meet with me, and rectify the issue in less than a day. I cannot recommend this team and app enough. We were able to replace Helium after their help in setup which reduced our monthly costs and streamlined account registration on our site.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more