SureCust Forms Builder, Locks
Build custom forms, wholesale registration & approve customers
Rating
4.9
feedback
101
chart
#1,372
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
24%
-
Less than a month
47%
-
Less than a year
19%
-
More than a year
1%
Reviews Summary
The reviews for the SureCust app are overwhelmingly positive, with users praising its functionality and customer support. Many users highlighted the app's ability to create custom forms easily and integrate them seamlessly into their Shopify stores. The customer service team was consistently mentioned as being responsive, helpful, and willing to go above and beyond to assist users with their needs. Users appreciated the quick responses and personalized support, especially during setup and customization processes. However, there were a few mentions of minor issues such as outdated interface and confusion in navigation. Some users also expressed concerns about being charged for support assistance.
Highlights
Review RSS Feed
All reviews
April 24, 2026
Very handy app and does exactly what I have been needing. I looked everywhere and finally found SureCust. I highly recommend it.
April 8, 2026
Finally, I found an app that was able to handle the process of blocking registered customers using the new customer accounts and also allowed me to do it through a registration form. On top of that, I had help from the support team, who were very good. Thank you.
Thank you for your wonderful feedback.
April 6, 2026
Unmatched customer service. They were able to triage my problem with setup, meet with me, and rectify the issue in less than a day. I cannot recommend this team and app enough. We were able to replace Helium after their help in setup which reduced our monthly costs and streamlined account registration on our site.
Thank you for your wonderful feedback.
March 18, 2026
It has some plus points that you can add wholesale account registration but is very klonky, feels outdated, is pointlessly confusing to navigate and there are no filters or protection from spam signups with fake accounts unless you manually have to reject/approve every registration.
Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We’re sorry for any confusion you faced while using the app. It seems there may have been a small misunderstanding regarding spam protection. Our app does include functionality to prevent fake or spam registrations, and you can easily enable Google reCAPTCHA within your form settings for added security. We’d love the opportunity to walk you through the features and help you set everything up smoothly. Please let us know a convenient time for you, and we can arrange a Google Meet to assist you step by step. Looking forward to your response.
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